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Extended Stay America - Austin - Northwest - Lakeline Mall

Booking.comUS$90*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Austin - Northwest - Lakeline Mall
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87 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Start your review of Extended Stay America - Austin - Northwest - Lakeline Mall
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Reviewed 1 week ago via mobile

I would highly recommend this place if you are wanting to stay at a nice place in the Lakeline area of Austin Texas (183 and 620). Great location, clean rooms, coffee station and really great customer service!

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Helpful?
Thank Melanie M
00esa, General Manager at Extended Stay America - Austin - Northwest - Lakeline Mall, responded to this review

Melanie, it was a pleasure to have you as our guest at Extended Stay America - Austin - Northwest - Lakeline Mall. We are pleased to read you had an excellent experience and that our beautiful location and courteous service made your stay even more memorable. Your feedback is much appreciated, and we hope you will visit us again the...

HOTEL’S FAVOURITE REVIEW
Reviewed 9 March 2017

I have stayed in Cedar Park five times this year. This is the best accommodation I have booked and it was very comfortable and practical for my needs. I wish I had been her the last four times also. Having the kitchen, even though I didn't actually cook anything, added some elbow room and a full-size fridge which was great!

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Helpful?
Thank Sheila W
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Austin - Northwest - Lakeline Mall, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you were well accommodated during your stay at our hotel. I am satisfied to read you had a comfortable experience at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Bastrop, Texas
Reviewed 3 weeks ago

We came in late with no reservation and Extended Stay only had smoking rooms left. The night manager was very pleasant and accommodating. I have been off of smoking for 14 years and didn't mind but, my wife has never smoked. We were pleasantly surprised that even the smoking section of the hotel and room were not overbearingly smoky. It...

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Helpful?
Thank jimoutlaw
00esa, General Manager at Extended Stay America - Austin - Northwest - Lakeline Mall, responded to this review

Thank you for including Extended Stay America - Austin - Northwest - Lakeline Mall in your travel plans. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. However, we apologize if any inconveniences were experienced. We appreciate your positive comments. Please...

Reviewed 4 weeks ago via mobile

We have been here for 8 months and never have a problem. Great management with a great team. Thank you for making it feel like home, we have extended our stay for another year. We never planned to live here this long and was going to buy a new home until we realized this made life simple which is something...

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Helpful?
Thank Erikyanz73
00esa, General Manager at Extended Stay America - Austin - Northwest - Lakeline Mall, responded to this review

Thank you for sharing your wonderful experience at Extended Stay America - Austin - Northwest - Lakeline Mall. We are delighted to know you are thoroughly enjoying your time with us and are highly impressed with our outstanding hospitality. I will be sure to share your compliments with the entire team, especially with Brittney for their courteous work. We greatly...

Lago Vista
Reviewed 31 March 2017 via mobile

I really enjoyed my visit to this hotel to visit with family. The staff and manage went out of there way to make our visit great. The location could not have been better. I'm looking forward to my next visit and appreciate everything the hotel had to offer as well as the cleanliness.

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Helpful?
1Thank Jane B
Manager_11525, Manager at Extended Stay America - Austin - Northwest - Lakeline Mall, responded to this review

Thank you for taking the time to share your comments. It is great to see you were well accommodated by our staff and that you valued our convenient location during your stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Florida, New York
Reviewed 13 March 2017 via mobile

This place is like an old, abandoned Frat house. Garbage everywhere in lobby, hallways, elevators. After trying 2 rooms, we left. Hair in sinks, hair in beds, sheets not changed. Never vacuumed. Kitchen is small and you have to go to lobby to get even a fork, it is completely empty of utensils, any kitchen items you need. Microwave was...

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Helpful?
1Thank G G
Houston, Texas
Reviewed 12 March 2017

The hotel location is great. It is close to many restaurants and Lakeline Mall. The room is nice. The room was unclean in some areas. The sheets on the bed had stains on them. There were signs of old food stuck in the kitchen sink drain. Then when I looked closer, I could see a small roach crawling around the...

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Helpful?
Thank Lee S
Reviewed 3 February 2017 via mobile

My visit to the hotel made my day trip a excellent experience. The location was perfect for my stay and spending time with my loved ones all at one time. The manager and her staff really went out of the way to make sure my stay was exactly what I needed and came for made my one day visit feel...

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Helpful?
Thank Maggie L
Reviewed 26 January 2017 via mobile

Really enjoyed my stay at this location. The manager along with her staff accommodates there guest to the fullest extent. Location had easy access to everything I needed and more. Looking forward to booking my next stay when I return to Austin.

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Helpful?
Thank Erikyanz73
Manager_11525, Manager at Extended Stay America - Austin - Northwest - Lakeline Mall, responded to this review

We appreciate you taking the time to share your experience. It is great to see you valued our convenient location and the customer service our staff provided. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reuver, The Netherlands
Reviewed 5 December 2016 via mobile

It was good to stay here at a "home away from home". Nice spacious room, convenient location. Many restaurants nearby. WiFi was slightly underdimensioned (slow). Breakfast facilities were ok, especially supply of coffee.

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Helpful?
Thank JoostvanG
Manager_11525, Manager at Extended Stay America - Austin - Northwest - Lakeline Mall, responded to this review

I appreciate you taking the time to write such a amazing review. I'm thrilled that we were able to give you the customer service that you deserve. I will definitely show your review to my staff to let them know their hard work is paying off. Thank you again for your kind words. The staff and I would love to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Austin - Northwest - Lakeline Mall

Address: 13858 N US Highway 183, Austin, TX 78750-1203
Region: United States > Texas > Austin
Price Range: $106 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Austin - Northwest - Lakeline Mall 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Extended Stay, Hotels.com, Priceline, Hotwire, Expedia, Cancelon, Cheap Tickets and TripOnline SA so you can book your Extended Stay America - Austin - Northwest - Lakeline Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Austin
Extended Stay Austin
Austin Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Austin - Northwest - Lakeline Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back of the hotel faces a college campus and is much quieter than the highway side.”
439sheilaw, 8 Mar 2017 | Read review
“Accessible to Cedar Park, Round Rock and Lakeline Mall. Right at Hwy 183 and 45 toll.”
1naveenr, 31 Aug 2016 | Read review
“The rooms in the back overlook Pecan Park. Beautiful.”
litespeed2016, 19 May 2016 | Read review
“They have free breakfast, but it's absolutely minimal--expect to pick something up on the road”
287craig, 11 Apr 2016 | Read review
“On loud major highway try to get a room on backside”
barneysweatshirt, 3 Dec 2015 | Read review
5 of 5
Booking.com
US$90* /night
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TripAdvisorUS$90
ExtendedStayUS$90
PricelineUS$90
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*Disclaimer
Prices are for 1 room, 2 adults
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