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Extended Stay America - Austin - Northwest - Lakeline Mall

100 reviews
#144 of 204 Hotels in Austin
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Traveller (15)
Room & Suite (11)
Dining (1)
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Overview
  • Excellent27%
  • Very good22%
  • Average16%
  • Poor18%
  • Terrible17%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (100)Write a Review
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All reviewsfull size fridgewould recommend this hotel to anyoneplace to stayhome away from homehot waterenjoyed my stayclean roomconvenient locationwalmartgymcleanlinesshighway
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1 - 5 of 97 reviews
Reviewed 2 weeks ago

I have stayed here many times in the last few years and always been well taken care of. It is the first rewards program I have signed up for that actually pays off quickly. The staff is very professional, friendly, and helpful.

Review collected in partnership with this hotel
Thank 96howard
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded 2 weeks ago

Thank you for choosing us again for your visit! It was an honor to welcome you back and treat you with the hospitality we love showing our guests. We look forward to serving you again at Extended Stay America. Sincerely, Hotel Management

Hotel's Favourite
Reviewed 17 May 2017 via mobile

I would highly recommend this place if you are wanting to stay at a nice place in the Lakeline area of Austin Texas (183 and 620). Great location, clean rooms, coffee station and really great customer service!More

Thank Melanie M
Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded 18 May 2017

Melanie, it was a pleasure to have you as our guest at Extended Stay America - Austin - Northwest - Lakeline Mall. We are pleased to read you had an excellent experience and that our beautiful location and courteous service made your stay even more...More

Reviewed 2 weeks ago

Initially the reservation was canceled and or not received even though I had a confirmation number. After making another reservation and checking into my room it wasn’t the cleanest and smelled of smoke even though it was supposed to be a non smoking room. I...More

Review collected in partnership with Extended Stay
Thank briansP443UX
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded 2 weeks ago

Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with my Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We...More

Reviewed 4 weeks ago

The hotel was in a good location for my present and upcoming numeros visits to the area.It is ideal for extended visits and you the mini kitchen and large refrigerator.The bathroom is large as well as the room.The price is very good for the areaMore

Thank Frank F
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded 4 weeks ago

Frank, thank you for staying at Extended Stay America. We are delighted to read you liked your well-appointed room and that our location was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again...More

Reviewed 4 weeks ago

From the moment I arrived I was greeted with smiles from the ladies at the front desk. I had a very relaxing and comfortable stay ovèrall, I would recommend this hotel I got it for a great price. I will be returning soon!!More

Review collected in partnership with this hotel
Thank sydneylparks55
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded 4 weeks ago

Thanks for recommending Extended Stay America to others. We are thrilled to know you had an excellent stay and you were impressed by our courteous service. Your compliments will be shared with the entire team for all of their hard work. It was a pleasure...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$75 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$75 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (15)
Room & Suite (11)
Dining (1)
Questions & Answers
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Jeanna P
8 July 2017|
AnswerShow all 6 answers
Response from Sheila W | Reviewed this property |
Hello, I found the staff to be professional and willing to help when asked. They were not quite as effusive as some establishments but I was comfortable and happy with the service.
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Jeanna P
8 July 2017|
AnswerShow all 3 answers
Response from Erikyanz73 | Reviewed this property |
Yes
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Room Tips
"find another place"
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"The back of the hotel faces a college campus and is much quieter than the highway side."
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"Accessible to Cedar Park, Round Rock and Lakeline Mall. Right at Hwy 183 and 45 toll."
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"The rooms in the back overlook Pecan Park. Beautiful."
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