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Extended Stay America - Austin - Southwest

Traveller (48)
Room & Suite (30)
Dining (1)
Hotel website
5100 US Hwy 290 W, Austin, TX 78735 See on map
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Extended Stay America - Austin - Southwest
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7 Oct8 Oct
1 room, 2 adults, 0 children
Standard Room
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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ...More Less
Hotel class
Contact Information
Hotel Amenities
Breakfast included
Free Parking
Air Conditioning
Laundry Service
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
Price range
US$82 - US$212 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stayamerica Austin Hotel Austin
Extended Stay America Austin
Extended Stay Austin
Austin Extended Stay
United States > Texas > Austin
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Traveller (48)
Room & Suite (30)
Dining (1)
Reviews (149)
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All reviewsroom was cleandish soapcoffee makeran extended stayoatmealpansstovedowntown
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1 - 5 of 147 reviews
Reviewed 3 weeks ago

I have traveled and stayed at a number of hotels around the world but I have to say, this was the worst experience that I have encountered in 24 years of travel. I booked the hotel room through Booking.com and the hotel charged my credit...More

Thank gavinsaldanha
Response from 00esa, Manager at Extended Stay America - Austin - SouthwestResponded 3 weeks ago

Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience....More

Reviewed 6 August 2018 via mobile

Good price for the location, clean rooms, great customer service( Xin and Renee were great and very helpful). The only reason I did not rate 5 is due to the lack of hot water sometimes which is important if you are staying here for over...More

Thank Matthew G
Response from 00esa, Manager at Extended Stay America - Austin - SouthwestResponded 8 August 2018

Matthew, thanks for the gracious review of Extended Stay America and recommending us to others. We are glad you awed by our hospitality and were impressed with our ideal location close to many interesting spots in our city. On behalf of everyone here, we invite...More

Reviewed 3 August 2018

This hotel is very practical for those who cooks and eats healthy. Because it has a full size kitchen with stove, refrigerator, microwave and other utensils. General Manager Norma Gutierrez and her friendly staff members showed great customer service. Keep up the good work..I will...More

Thank YasinD1
Response from 00esa, Manager at Extended Stay America - Austin - SouthwestResponded 4 August 2018

Yasin, thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked having a fully-equipped kitchen to cook your own meals and that you were impressed with the excellent service provided by our team. Your business is appreciated, and we...More

Reviewed 29 June 2018 via mobile

Loved the hospitality they showed to me and my family, coffee was so good as well, called front desk for towels and they were so nice to bring us towels all the way to our room! I Would most definitely stay here again!More

1  Thank Valerie D
Response from 00esa, Manager at Extended Stay America - Austin - SouthwestResponded 30 June 2018

Valerie, we are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we will share your compliments with them. Thanks for...More

Reviewed 29 May 2018 via mobile

We checked in because I got a good deal for an overnight stay after my AirBnb host was unavailable. The details of the hotel on the website appear to be more favorable then in actuality. We waited almost 15 minutes for someone to check us...More

Thank Angelle225
Response from 00esa, Manager at Extended Stay America - Austin - SouthwestResponded 30 May 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope...More

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30 September 2016|
AnswerShow all 4 answers
Response from hackerrj | Reviewed this property |
No pool where I was. Best to ask any question to the hotel you want to stay.
Room Tips
"go to Omni or Hilton in downtown for awesome views and great service, js lol."
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"No good rooms"
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"Do not stay here. It's awful."
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"They had a new building going up right next door and it was loud"
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