We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Austin North/Parmer Lane

Show Prices
#82 of 200 Hotels in Austin
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
SpringHill Suites Austin North\/Parmer Lane
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

167 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for SpringHill Suites Austin North/Parmer Lane
See the most recent reviews
Showing 166: English reviews
Halifax, Canada
Level Contributor
108 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 17 May 2015

I had to be in Austin for a couple of days and being a Marriott Rewards member this hotel came up and was rated pretty good on Trip Advisor. First off the address as shown on the hotel web page and reservation confirmation did not compute with our GPS. They show 12520 North IH 35 but even getting that into... More 

Helpful?
Thank Rob H
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear guest, Thank you so much for taking the time to share that it is much appreciated. For the benefit of other readers, our location may not be picked up by all GPS tools. We do advise typing in our Sister hotel next door the Residence Inn at 12401 North Lamar Blvd to ensure a GPS location can be reached.... More 

Forney, Texas
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 May 2015

This hotel is beautiful. My room was large and the bed was very comfortable. The iron did not work, I called the front desk who quickly brought me a new one. They also gave me 1,000 Marriott points for the trouble. I will definitely stay here again!!

Helpful?
Thank Angela52
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear guest, Thank you so much for taking the time to share your feedback online it is truly appreciated!! Really glad to see the team on duty took care of you. Regards, Hotel team More 

Houston, Texas
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 April 2015

Not sure if those who rated this property highly actually stayed at the same place that I did. Most Spring Hill Suites have large rooms that are well appointed at a good price point. This one was none of that. Stayed 2 days later at the nearby Courtyard, which was wonderful. The breakfast buffet was very limited. Fortunately, I had... More 

Helpful?
Thank texas_zippy
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Greetings, Thank you for taking the time to share your feedback with Trip Advisor Could we ask for you to contact the hotel directly as we definitely want to look into your experience further. Please ask for James Ghulam. Thank you Hotel Management 512-833-8100 More 

Saint Louis, Missouri
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 April 2015

Next to SpringHill Suites in Midland, this location is my next favorite, the Staff are amazing, the rooms are immaculate, very accommodating. You cannot go wrong choosing this Marriott location. While there are a group of Marriottt here, this one is the best.

Helpful?
Thank FranklinAsbell
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to share such wonderful feedbck with us it is much appreciated. We do strive for a super clean and friendly experience each and every time you stay and I am glad this was the case for you. Please let us know whenever you are next in town as we would love... More 

Irving, Texas
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 March 2015 via mobile

The room was just okay. The pool was absolutely terrible. It smelled mildewy, the water was murky, there were no drying towels, and it had not been cleaned because there were clumps of hair on the floor. Very disappointing consideing we selected this hotel because if the indoor pool.

Helpful?
Thank Raymond J
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Greetings, Thank you for taking the time to share your feedback with us it is truly appreciated and will be used to better serve our future guests. We are aware that we have had some unforseen maintenance issues with our indoor heated pool over the past week which we since believe has been corrected to our standards. This did unfortunatley... More 

McKinney, Texas
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 February 2015

Dirty, filth rooms and bedding. The rooms are extremely tight/small. The experience was so bad that we complained to management. We then had to argue what good customer service looks like before they agreed to credit Mariott rewards points for a nights stay.

Helpful?
2 Thank L M
Carla M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear L M, Thank you for your review. We would like to apologize for not being able to meet your expectations. We are very proud of our excellent service and we hope to continue to improve day by day. We would like to have a better understanding of what our shortcomings are and for that we request that you contact... More 

Fort Worth, Texas
Level Contributor
245 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 12 January 2015

Part of the reason for us to do TA reviews is to remember places we have stayed that we might return to. The Austin area is one we seem to revisit. Austin accommodations are quite pricey, we've found, and I was happy to find a decent rate here for a two night stay. Although it is a suite, we found... More 

Helpful?
1 Thank kglen1
Carla M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear Kglen1, Thank you for sharing your 4 star review with the travel community. We also would like to thank you for your amazing feedback. Here at the beautiful SpringHill Suites Austin North, we treat our guests as they are family! We are thrilled you enjoyed the space and comfort of our suites, the amazing complimentary amenities we provide such... More 

Perris
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 December 2014 via mobile

I stayed at this location for 2 nights when I flew out for my little Sisters wedding. The prices were very reasonable so I decided to give it a try. Check in ran very smooth as I had already booked my room online. I choose a room on the 1st floor to avoid having to use the elevator. Bad move... More 

Helpful?
Thank rbrown081
Carla M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear guest, Thank you for being part of our family. From our entire staff we would like to wish all the best to your sister and her husband. Congratulations! We also would like to thank you for your feedback. We are thrilled you enjoyed the comfort of our spacious rooms and the spotless cleaning standards our hotel has. Our front... More 

New York
1 review
Reviewed 14 December 2014

First, I would like to begin by saying I don't usually fill out surveys or write reviews but I felt this time was a must! I travel on business and I usually get back to the hotel ready for bed and in a tired or grumpy mood...and with most of my experiences the hotel clerks are always very plain...however, this... More 

Helpful?
Thank cospi g
Carla M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear family member, It was a pleasure having you as part of our big family. Thank you for your feedback. We highly appreciate our guests’ feedback particularly our "road warriors" business travelers. We are very happy you highly rated the comfort and the cleanliness of our spacious suites. Our veteran front desk staff makes the difference with their personal touch.... More 

Houston, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 December 2014

We like to stay here while we're visiting our daughter who is a student at the University of Texas. But when we checked out recently, there was a "state cost-recovery fee" tacked on to the bill. It wasn't a lot - it was less than $1 per night - but it annoyed me that the hotel was trying to pass... More 

Helpful?
5 Thank uthoudad
Carla M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear uthoudad, Thank you for the 4 star review!! We are thrilled you enjoyed being part of our family! We hope to see you back soon! More 

73 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (57)
Viewed
Room/Suite (25)
Viewed
Hotel & Grounds (3)
Viewed
View from Room (6)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
1:12
Videos (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Austin hotels
Show Prices
Show Prices
Show Prices
Northwest Austin
SpringHill Suites Austin Northwest/Arboretum
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy space and style in the NEWLY RENOVATED SpringHill Suites Austin North/Parmer Lane. Conveniently located near I-35 and US 183, our North Austin hotel is just 10 minutes from downtown Austin and offers modern, stylish décor and true Texan hospitality without the downtown prices. We offer complimentary WiFi and new breakfast offerings, including classic American items as well as Eastern favorites such as miso soup, kimchi, noodles, seaweed and white rice as well as a 24-hr Market in the lobby for last-minute snacks. Designed for comfort, each of our newly-renovated suites are 25% larger than traditional hotel rooms and features a kitchen area with mini-fridge, microwave and wet bar as well as Samsung 32" LCD TVs and luxury bedding package. An outstanding location for business travelers, our hotel puts you in close proximity to Dell, Samsung, IBM, Free Scale, HP, Intel, and Applied Materials. Come check out all our new modern conveniences and see why our North Austin hotel is the perfect option when in town! ... more   less 

Additional Information about SpringHill Suites Austin North/Parmer Lane

Address: 12520 N Interstate 35, Austin, TX 78753-1312
Region: United States > Texas > Austin
Price Range: $138 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin North/Parmer Lane 3*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Expedia, Travelocity, Hotels.com, Odigeo and Priceline so you can book your SpringHill Suites Austin North/Parmer Lane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Austin North / Parmer Lane Hotel Austin
Hotel Style:
#40 Business Hotel in Austin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Austin North/Parmer Lane staff and other travellers.
1 question
Ask a question
Questions? Get answers from SpringHill Suites Austin North/Parmer Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room as far as you can from the freeway.”
 of 5 bubbles Kduay, 22 Mar 2016 | Read review
“5th Floor King Suite was excellent”
  • King Room
 of 5 bubbles 286waynei, 12 Jan 2016 | Read review
“View from window was not good!”
 of 5 bubbles 724carlc, 9 Sep 2015 | Read review
“Room one 3rd floor was very quiet,”
 of 5 bubbles pepperd2013, 7 Aug 2015 | Read review
“The biggest problem is that this property has those old wall unit air conditioners instead of central air. These are the ones that make loud thumping noises when the fan motors start and stop. If you are a light sleeper, this is not the place for you.”
 of 5 bubbles texas_zippy, 21 Apr 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay