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Hilton Garden Inn Austin Northwest / Arboretum

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Traveller (56)
Room & Suite (114)
Dining (22)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Offers from Hilton Garden Inn Austin Northwest / Arboretum
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Austin Northwest / Arboretum
Special Offer: Double Points, Every Stay
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (714)
There are newer reviews for Hilton Garden Inn Austin Northwest / Arboretum
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All reviewsresearch blvdindoor poolthe staff was friendly and helpfulbusiness tripdefinitely stay here againclean roomsconvenient locationbreakfast buffetfront desk staffvery nice hoteleasy accessfitness centerbed was comfortablelobbyhgiarboretumkeurig
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61 - 65 of 709 reviews
Reviewed 22 August 2017

Easy access off the highway, 2 major restaurants in the adajent parking lot...walk is easy. Indoor pool and fitness center , The living room is good size with a sleeper sofa if needed, the double beds are in a room that could be a bit...More

Review collected in partnership with Hilton Garden Inn
Thank Joan M
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 19 October 2017

I'm glad that the amenities of our hotel met your expectations. Hilton does everything they can to have everything that a guest needs. Our location is very popular, especially with two great restaurants just walking distance. Hope to see you again if you decide to...More

Reviewed 21 August 2017

This hotel was clean, quiet and friendly. Every time I entered I was greeted by the front desk host. And they were all very friendly. I would definitely go back! If you go, River at the front desk is very helpful and kind.More

Review collected in partnership with Hilton Garden Inn
Thank C6357JDmatt
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 19 October 2017

Hello, Thank you for sharing with us your experience. We try our best to maintain our hotel as much as we can. I am so happy to keep seeing wonderful comments about our Front Desk Agent River. Thank you for your comments and Ill be...More

Reviewed 19 August 2017 via mobile

We had such a wonderful stay at this property. The staff are all very helpful, friendly and courteous. Especially, one of the desk clerks named River. We are Hilton Members and have traveled extensively throughout the USA and we have not visited any hotel that...More

Thank gbuttersnaps
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 19 October 2017

Thank you for taking the time to share your wonderful comments about our staff. River is actually one of our new employees that caught my AGM's eye. She saw great potential in him and decided to bring him on board and I am happy to...More

Reviewed 10 August 2017

Nice hotel, good service, rooms and bed comfortable. Would stay there again. Had a little issue with AC. In need of repair but finally got to work. Lemon water and snacks available each day. Friendly front desk and pretty facility.

Review collected in partnership with Hilton Garden Inn
Thank Truckred1
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 11 August 2017

Thank you for the super nice review. We are so glad to hear that you enjoyed your stay with us. We hope to see you again next time you are in Austin.

Reviewed 9 August 2017

Great location, great place! We were greated as old friends. The staff was extremely knowledgeable and helpful. We felt very welcomed. On the top of this - rooms were spotless , design is very appealing . Location is fantastic: walking distance to the excellent restaurants...More

Review collected in partnership with Hilton Garden Inn
Thank travel123462
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 10 August 2017

Any person that walks through those doors we consider friends. Because of our guests we love and enjoy what we do. Sometimes just because you are away from home, it doesn't mean that the hotel you stay at, can't feel like home. Which is what...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$116 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Austin
#21 Business Hotel in Austin
#36 Romantic Hotel in Austin
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$116 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Austin
#21 Business Hotel in Austin
#36 Romantic Hotel in Austin
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (56)
Room & Suite (114)
Dining (22)
Pool & Beach (2)
Amenities (26)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Kathystan
6 December 2016|
Answer
Response from Carrie M | Reviewed this property |
It is about 12 minutes away!!
0
Votes
Kathystan
6 December 2016|
AnswerShow all 4 answers
Response from Joe B | Property representative |
Thank you for looking at our hotel for your travel needs. The Exchange building is approximately 9-10 miles from the hotel.
0
Votes
Vitali S
2 December 2016|
Answer
Response from Joe B | Property representative |
Hilton offers free internet access. This is enough for basic web browsing and email needs. We offer a premium internet option as well that will increase your bandwidth and should be enough for video. The cost of the... More
0
Votes
Room Tips
"Second floor is very quiet."
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"Hotel is set far back from the street, so there are probably no 'noisy' rooms"
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"non-smoking, king size bed"
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"There isn't any great views; so get a room on 2nd floor as it will make it easier to get out"
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