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Fairfield Inn & Suites Austin Northwest/The Domain Area

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Fairfield Inn & Suites Austin Northwest\/The Domain Area
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185 Reviews from our TripAdvisor Community

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Showing 182: English reviews
San Antonio, Texas
Reviewed 2 days ago NEWvia mobile

The hotel was clean however, the room smelled just a little bit stale. The front desk staff was friendly, and the hotel is right off the interstate. The Domain shopping center is next to the hotel and restaurants are in the area.

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Helpful?
Thank gyvette59
KarlStutz, Assistant General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

gyvette59, Thank you for your kind words about our Front Desk team, and about the cleanliness of our hotel. We definitely put our hearts into making every guest have a great experience, and i am glad we suceeded. I do apologize for the stale smell in your room, and I do hope you will returnt to see us in the...

Houston, Texas
Reviewed 1 week ago via mobile

I had foot and ankle surgery, and I have a cast up to my knee. We booked a "handicapped" room. When we got to the room we discovered a bath tub shower. Apparently if you need a roll-in shower you have to specify THAT type of handicapped room. So handicapped room=chair you can put in bath tub and rails on...

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Helpful?
Thank DaveD_Nashville
KarlStutz, Assistant General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

DaveD_Nashville, Thank you for taking the time to review our hotel on TripAdvisor. I am so sorry that you had that experience with us. The comunnication on the types of ADA rooms we offer is something that we can greatly improve on, and i want to thank you for bringing it to my attention. We wish you a very speedy...

DFW
Reviewed 4 weeks ago

Check in was efficient, and our room was clean and comfortable. Our room included a small refrigerator. The included breakfast was quite expansive and tasty. Hot and cold items, including a make-your-own-waffle station - something for everyone in this buffet. I'd stay here again in a heartbeat. No issues whatsoever. I'm not normally a Fairfield kind of girl (normally stay...

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Helpful?
Thank Carol D
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Carol D, Thank you for taking the time to review our hotel on Trip Advisor. It is always nice to hear about great stay! Each and every person on our staff really does make it their mission to "impress the guest". I am thrilled that they succeeded. We look forward to seeing you on your next trip to Austin. Warm...

Houston, Texas
Reviewed 14 October 2016

I stayed 2 nights Oct 11 & 12 '16. First night slept well 2nd night awakened by heavy freight train running directly adjacent to hotel, which awoke me 5 times during the night. Access to and from the freeway is a bit unusual.

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Helpful?
Thank 106patrickh716
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

106patrickh716, Thank you for taking the time to review our hotel on Trip Advisor, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your stay. Please accept our sincere apology for the lack of sleep due to the passing trains. We have been working with a sound...

Reviewed 6 September 2016 via mobile

I love the breakfast. Gives a lot of variety and don't have to spend more money to go get breakfast. Place was clean. Staff was friendly and helped with directions. Weird location but gives a sense of privacy. Best hotel my husband has gotten us.

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Helpful?
Thank B R
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

B R, Thank you for taking the time to review our hotel on Trip Advisor. We are very happy that you loved our breakfast, and that you though we were clean & friendly. Our staff really does try to "Impress the Guest". Again, Thank you for staying with us, and we look forward to serving you the next time you...

San Antonio, Texas
Reviewed 23 August 2016 via mobile

Rooms are comfy and set up with plenty of amenities! The bed and lines were very nice. Air condition Ming was COLD! Spacious bathroom area. Microwave and coffee pot in the room. Also offer Free wifi, free breakfast (the waffles are good!), pool and its walking distance from the mall!! Recommend!!

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Helpful?
Thank mamasculley
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

mamasculley, Thank you for taking the time to give us such a great review on Trip Advisor! We always love to hear when a guest really enjoys their stay. There are many hotel choices in this area, and we thank you for choosing our Fairfield Inn. Warm Regards, Ryan

Reviewed 26 July 2016 via mobile

Staff was friendly, breakfast was great, everything was great. Room was clean so i have no complaints. I visited for the weekend and the location was perfect! When I visit again, I will definitely stay here again.

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Helpful?
Thank Erika A
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Erika A, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate you recognizing our staff on their friendliness, and that you enjoyed our clean rooms. Our staff really does try to go above and beyond for our guests. We know you many hotels in the area to chose from, so, THANK YOU for choosing...

Sugar Land
Reviewed 19 July 2016 via mobile

We stayed here for the first night of our family stay since it was close to the Domain and less expensive using Marriott points. Our suite was big and very accommodating. The bathroom counter was dusty, so not as clean as I like. There was a soaking wet area on the floor near one of the beds. Otherwise it was...

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Helpful?
Thank LMohrSugarLand
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

LMohrSugarLand, Thank you for taking the time to review our hotel on Trip Advisor. Please accept our apology for your dusty bathroom counter, and the wet carpet. I have address the cleanliness item with my housekeeping staff. (The counters are very dark, and can sometimes hide debris.) The wet carpet, I can only assume has to do with the A/C,...

Katy, Texas
Reviewed 28 June 2016

People at the desk were the best thing about the hotel. The free breakfast was fine but staying there for 8 weeks for business taught me that the exact same thing everyday became horrible. The rooms were fine unless you get the railroad side with their 4AM noise. They also have a bad habit of changing the price daily due...

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Helpful?
1Thank James J
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

James J, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate the kind words about our staff, I can understand how an 8 week stay would wear you out on our free breakfast selection. Regarding the nightly rates. Our rates are demand generated, when there is a strong demand in our market, our rates...

Melbourne, Victoria, Australia
Reviewed 15 June 2016 via mobile

Friendly service - hotel is average, the pool is outdoor and really small - no hot tub. You can't walk to the Domain from here so you have to take hotel shuttle or drive. I had hoped it would be within walking distance - as it is so close but it is fenced off.

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Helpful?
Thank Kevin S
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Kevin S, Thank you for taking the time to review our hotel on Trip Advisor. I appreciate mentioning our friendly service, and am sorry about the negatives about your stay. Regarding getting to the Domain, a pedestrian bridge is currently being built just down the road from us to allow foot traffic to cross over to the Domain. Warm Regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Austin Northwest/The Domain Area

Address: 11201 N Mopac Expy, Austin, TX 78759-5411 (Formerly Fairfield Inn & Suites Austin Northwest/Arboretum)
Region: United States > Texas > Austin > Northwest Austin
Price Range: $111 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Austin Northwest/The Domain Area 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Austin Northwest Hotel Austin
Fairfield Inn And Suites Austin Northwest
Fairfield Inn Austin
Fairfield Austin
Austin Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Austin Northwest/The Domain Area staff and other travellers.
2 questions
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Tyler, Texas
1 month ago
3 months ago

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Questions? Get answers from Fairfield Inn & Suites Austin Northwest/The Domain Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are anything but a heavy sleeper you might ask for a room away from the train tracks.”
 of 5 bubbles 106patrickh716, 14 Oct 2016 | Read review
“Read the fine print when you are considering a reservation here.”
 of 5 bubbles 827michaelm, 1 Jun 2016 | Read review
“Great A/C units for a hot area!”
 of 5 bubbles 548JamesC, 20 Apr 2016 | Read review
“Opposite the train tracks”
 of 5 bubbles TobiasAugustus, 8 Jan 2016 | Read review
“Rooms at teh front might be a little less noisy? Probably not.”
  • North Bound Freight Train3 - 7:30 Am
  • North Bound Freight Train1 - 7:30 Am
  • North Bound Freight Train2 - 7:30 Am
 of 5 bubbles Collinslc4141, 23 Dec 2015 | Read review
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