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Fairfield Inn & Suites Austin Northwest/The Domain Area

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Fairfield Inn & Suites Austin Northwest\/The Domain Area
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200 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Austin Northwest/The Domain Area
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Showing 197: English reviews
Houston, Texas
Reviewed 4 January 2017

I stayed this hotel with my daughter just before Christmas. The location is very easy access and convenient to go shopping at Domain! The room was clean. The front staff was very nice and friendly. The breakfast was pretty good. However when I checked in, they were doing some renovation/remodeling in the next room. The noise was so loud and...

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Helpful?
Thank 171eva
KarlStutz, Assistant General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Dear 171eva, Thank you for your kind words regarding our team! They truly pour their hearts into delivering a friendly and welcoming experience. I do want to also apologize for the noise that our upgrades caused. We have finished that project, and I look forward to welcoming you back to Austin! Karl Stutz Assistant General Manager

California
Reviewed 3 January 2017

The room was comfortable/modern, wifi worked great, breakfast was satisfying, and there was ample parking; can't really ask for more. If I find myself in this area again, I'd definitely stay here again. The only tricky part was getting to the hotel; it's along a one-way road so if you miss it, you'll have to loop back.

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Thank Raymond W
KarlStutz, Assistant General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Raymond W, Thank you so much for your review! We are really glad you enjoyed our breakfast and Wifi. We look forward to welcoming you again soon! Karl Stutz Assistant General Manager

Saint Louis, Missouri
Reviewed 28 December 2016 via mobile

My daughter and I went to Austin to look at homes - we were considering a move to Austin. The hotel was fine. The pool outside was small and oddly placed. Our room was unremarkable. The area is convenient to restaurants and shopping if your into typical mall shops. The location is a bit difficult to get to but once...

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Helpful?
Thank schnedavid
KarlStutz, Assistant General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

scgnedavid, I am very glad to hear that you would return to see us in the future. There is currently a pedstrian path being built near our Hotel to allow better access to the Domain, as well as improving the ease of access to the Hotel. We hope to see you again! Karl Stutz Assistant General Manager.

Reviewed 20 December 2016 via mobile

Good location with access to expressways for all areas of city. A lot of toll roads may cause confusion so be careful. 6th St the central downtown area is about a twenty minute drive from the property. Parking may be a problem. Lady Bird lake (Named after the wife of President Johnson) is within walking distance of the 6th St...

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Helpful?
Thank Robert T
KarlStutz, Assistant General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Robert T, We are so glad you enjoyed your visit to Austin! Hope to see you again when you come back!

Windsor
Reviewed 16 December 2016

Place in nice; friendly staff; etc. However, I wanted to have a cheese omlet with a little more shredded cheese on top and saw that the shredded cheese had mold in it. Went to tell the person serving the breakfast, but she was in the kitchen and was busy using her phone.

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Helpful?
Thank Anonymous A
KarlStutz, Assistant General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Anonymous A, I was very sorry to hear of your breakfast experience with us. It is so important to have fresh options available to you, and to fix any issue that may arise. Thank you as well for your kind words regarding our staff. They aim to make sure that every guest feels at home while staying with us. We...

Broomfield, Colorado
Reviewed 11 December 2016 via mobile

The hotel was fine. Clean, comfortable and nice staff. Plus it's very close to great shopping and restaurants at The Domaine. The problem is that the front of the hotel faces a highway. The back is next to the train tracks. Our room was at the back of the hotel. On our second night a train went by at least...

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Helpful?
Thank jackiew25
KarlStutz, Assistant General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

jackiew25, Thank you for your kind words regarding our Hotel and staff! I also understand how frustrating it can be to have your rest interrupted by the train. We have been working with a sound engineer, and next year we will be installing studio quality windows into the train facing windows to help with the noise. We hope to welcome...

San Antonio, Texas
Reviewed 6 December 2016 via mobile

The hotel was clean however, the room smelled just a little bit stale. The front desk staff was friendly, and the hotel is right off the interstate. The Domain shopping center is next to the hotel and restaurants are in the area.

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Thank gyvette59
KarlStutz, Assistant General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

gyvette59, Thank you for your kind words about our Front Desk team, and about the cleanliness of our hotel. We definitely put our hearts into making every guest have a great experience, and i am glad we suceeded. I do apologize for the stale smell in your room, and I do hope you will returnt to see us in the...

Houston, Texas
Reviewed 26 November 2016 via mobile

I had foot and ankle surgery, and I have a cast up to my knee. We booked a "handicapped" room. When we got to the room we discovered a bath tub shower. Apparently if you need a roll-in shower you have to specify THAT type of handicapped room. So handicapped room=chair you can put in bath tub and rails on...

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Helpful?
Thank DaveD_Nashville
KarlStutz, Assistant General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

DaveD_Nashville, Thank you for taking the time to review our hotel on TripAdvisor. I am so sorry that you had that experience with us. The comunnication on the types of ADA rooms we offer is something that we can greatly improve on, and i want to thank you for bringing it to my attention. We wish you a very speedy...

DFW
Reviewed 6 November 2016

Check in was efficient, and our room was clean and comfortable. Our room included a small refrigerator. The included breakfast was quite expansive and tasty. Hot and cold items, including a make-your-own-waffle station - something for everyone in this buffet. I'd stay here again in a heartbeat. No issues whatsoever. I'm not normally a Fairfield kind of girl (normally stay...

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Helpful?
Thank Carol D
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Carol D, Thank you for taking the time to review our hotel on Trip Advisor. It is always nice to hear about great stay! Each and every person on our staff really does make it their mission to "impress the guest". I am thrilled that they succeeded. We look forward to seeing you on your next trip to Austin. Warm...

Houston, Texas
Reviewed 14 October 2016

I stayed 2 nights Oct 11 & 12 '16. First night slept well 2nd night awakened by heavy freight train running directly adjacent to hotel, which awoke me 5 times during the night. Access to and from the freeway is a bit unusual.

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Thank 106patrickh716
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

106patrickh716, Thank you for taking the time to review our hotel on Trip Advisor, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your stay. Please accept our sincere apology for the lack of sleep due to the passing trains. We have been working with a sound...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Austin Northwest/The Domain Area

Address: 11201 N Mopac Expy, Austin, TX 78759-5411 (Formerly Fairfield Inn & Suites Austin Northwest/Arboretum)
Region: United States > Texas > Austin > Northwest Austin
Price Range: $155 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Austin Northwest/The Domain Area 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Austin Northwest Hotel Austin
Fairfield Inn And Suites Austin Northwest
Fairfield Inn Austin
Fairfield Austin
Austin Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Austin Northwest/The Domain Area staff and other travellers.
2 questions
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Tyler, Texas
6 months ago
8 months ago

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Questions? Get answers from Fairfield Inn & Suites Austin Northwest/The Domain Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room at the front of the building toward highway; not railroad tracks”
Wh0C, 25 Feb 2017 | Read review
“Choose a room not facing the high way.”
bobster30, 24 Feb 2017 | Read review
“i think all rooms are good, we just like the ground floor near the side doors, easy to load and unload, espically if you have a bike.”
Ray_Rose_SpringTexas, 20 Feb 2017 | Read review
“Rooms facing the front of the hotel are quiet.”
volyblmn, 21 Jan 2017 | Read review
“Avoid any room that next to a construction!”
171eva, 3 Jan 2017 | Read review
5 of 5