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InTown Suites Austin

20 reviews
#183 of 204 Hotels in Austin
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Traveller (7)
Room & Suite (5)
Overview
  • Excellent10%
  • Very good5%
  • Average0%
  • Poor20%
  • Terrible65%
24 Aug 2017
“No Customer Service”
10 Aug 2017
“Great Hotel Amazing Service”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Wheelchair Access
2.0 Star Hotel
All hotel details
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1 - 5 of 20 reviews
Reviewed 24 August 2017

I have a tax exempt form and when presented was told they charge tax and sent the form on to corporate who refunds the tax amount back. HaHa. Try calling corporate, that money is long gone and we are a government sponsored company. You cannot...More

Thank Teresa N
Reviewed 10 August 2017 via mobile

I travelled to Austin for the first time. I chose the most economical hotel. Due to the cost I wasn't expecting much. To my surprised I learned it was a small studio. It included a remodeled bathroom, kitchenette and desk. The space was very clean....More

Thank Fernando Y
Reviewed 31 May 2017

This hotel is the filthiest, most disgusting place you can imagine. Bugs everywhere!!! Dead, smashed ones on wall. Dead ones on carpet. Crawling up walls. Crawling on counters. In bathtub. Wet carpet. My son had just laid down on bed. When he moved, the was...More

Thank Linda S
Reviewed 3 May 2017

We arrived late and decided to leave immediately. One room was invested with roaches and the other one had broken down air-conditioning. We were jetlagged andhad to drive an hour to Killeen to sleep. People at hotel were friendly and we did get one room...More

Thank jasonZaandam
Reviewed 19 January 2017

Stay, far, far away from this place. The outside looks nice, but things go downhill fast as soon as you go inside. Ice machine is "temporarily" out of order, but I suspect it will never be fixed, soap dispenser in laundry room is empty, lots...More

Thank Robert O
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Room amenities
Air Conditioning
Details
Price range
US$47 - US$52 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$47 - US$52 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (7)
Room & Suite (5)
Questions & Answers
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Room Tips
"Don't bother"
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"Do Not Stay Here - Avoid at all Costs"
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"Don't go. Find other hotel"
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"just ask at the desk"
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