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Hyatt Place Austin Downtown

1,811 reviews
#13 of 205 Hotels in Austin
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Traveller (155)
Room & Suite (123)
Pool & Beach (31)
Overview
  • Excellent71%
  • Very good22%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“convention center”(192 reviews)
“great location”(211 reviews)
“austin downtown”(52 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,811)Write a Review
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Show reviews that mention
All reviewsconvention centergreat locationaustin downtownvalet parkingwithin walking distancefree breakfastvalet staffindoor poolsitting areacorner roomroom was spaciousrestaurants and barsrainey streeta great staywonderful hotellady bird lakeoatmeal
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1 - 5 of 1,781 reviews
Reviewed 1 week ago

The service was fine. I liked the variety and quality of food in the continental breakfast. There were some simple things in the room that I thought should have been fixed, like paint and restroom grout. I would have liked to have seen vending machines...More

Thank montmraaa3413
Response from Steven C, Manager at Hyatt Place Austin DowntownResponded 4 days ago

Thank you so much for taking the time to share your experience with the online community. We are certainly sad to hear your stay did not meet your expectations; they certainly did not meet our own. We will share your feedback with the engineering and...More

Reviewed 1 week ago

The people were very nice, and greeted me each time I arrived and left. The breakfast was delicious. In addition to cold food, like cereal and fruit, there were eggs, a veggie scramble, and several other hot choices. The room was spacious, and very clean.

Review collected in partnership with Hyatt Hotels
Thank 714carrieg
Response from Steven C, Manager at Hyatt Place Austin DowntownResponded 1 week ago

Hello Carrie! We are so glad you enjoyed the breakfast we offer. Our staff works very hard to ensure our guests receive five star service. I'm glad to hear we succeeded. Thank you!

Reviewed 1 week ago

My only complaint has to be the water usage of the shower. Austin is not a water rich environment (in fact the hotel offers door cards to skip laundry in order to save water) but you wouldn’t know it from the flood that gushes out...More

Review collected in partnership with Hyatt Hotels
1  Thank robertgT6525NK
Response from Steven C, Manager at Hyatt Place Austin DowntownResponded 1 week ago

Robert. Thank you so much taking the time to rate and review us. We rely on guest feedback to consistently improve upon the experience we provide. We will notify the appropriate departments who will address this issue. We hope you'll come back and give us...More

Reviewed 4 weeks ago

Staff was so kind! They seemed to remember us every time we walked in. Staff really seemed to care and they were very helpful. The room was very clean and comfortable! Location is great - we walked to much of the city from here.

Review collected in partnership with Hyatt Hotels
Thank dawnwF232TN
Response from Steven C, Sales Manager at Hyatt Place Austin DowntownResponded 2 weeks ago

Our staff will be delighted to hear that they made a great impression on you, Dawn! We thank you for choosing to stay with us and hope you will continue to visit us in the future. Best regards, The Hyatt Place Austin Downtown Team

Reviewed 4 weeks ago

The rooms are well appointed with everything you need. Ours was large and spacious, we enjoyed being able to have a glass of wine on the couch. The beds were quite comfy. The location is perfect with restaurants, bars and shops all within walking distance....More

Thank KittiQ
Response from Steven C, Manager at Hyatt Place Austin DowntownResponded 2 weeks ago

Greetings, Thank you for taking the time to share your experience. We are so pleased to hear you enjoyed your stay with us and found our location convenient. We will share your concerns about the valet pricing with the appropriate parties; we take to heart...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Breakfast included
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Airport Transportation
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Heated pool
Indoor pool
Details
Price range
US$206 - US$435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Austin
#3 Romantic Hotel in Austin
#3 Family Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$206 - US$435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Austin
#3 Romantic Hotel in Austin
#3 Family Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (155)
Room & Suite (123)
Pool & Beach (31)
Dining (30)
Amenities (31)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
julia9972
4 July 2017|
AnswerShow all 3 answers
Response from Steven C | Property representative |
The hotel does not have an age requirement; however, we do require a valid credit card and corresponding ID to check in.
0
Votes
Antonio S
9 June 2017|
AnswerShow all 3 answers
Response from Steven C | Property representative |
Valet parking at the hotel is currently $36.95. You can self park at the Austin Convention Center Parking garage located less than 1 block from the hotel for $18.00 for up to 12 hours or $36 for 24 hour parking.
1
Vote
phraoh
19 April 2017|
AnswerShow all 5 answers
Response from bamaman1960 | Reviewed this property |
The room has central air and not a window unit.
0
Votes
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Room Tips
"Ask for a higher floor for a quieter room and a better view."
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"close to downtown entertainment"
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"Step up and get the riverside room."
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"Large rooms with queen beds & sofa area. Huge restroom for handicapped room."
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