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Holiday Inn Austin-Town Lake

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Holiday Inn Austin-Town Lake
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723 Reviews from our TripAdvisor Community

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Showing 703: English reviews
Geelong, Australia
Reviewed yesterday NEWvia mobile

This hotel was comfortable. The rooms were fresh. They have accessible and easy parking. The staff were friendly although didn't find them to be helpful. Rooms along the hwy are too loud. You only hear the traffic faintly. The pool is great to cool down or to look over the river. Walking distance to Rainey St, which was a highlight...

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Helpful?
Thank jemsmi
Houston, Texas
Reviewed yesterday NEW

You have got to see the incredible renovation that is now complete at this hotel - all new lobby restaurant, bar and rooms - we have stayed here several times and knew that the staff was great - even met GM Paul once - but the new renovation made us feel like we were staying in the hottest new place...

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Helpful?
Thank Tom M
Orangeville, Canada
Reviewed 1 week ago via mobile

With hotels my expectation for a good one is clean, quiet and comfortable. While this hotel has gone through a recent upgrade, it is average in my opinion. It was clean, with a comfy bed and pillows, however was not quiet. I was on the highway side and I could hear traffic. Same with the air conditioner, but on the...

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Helpful?
Thank swanny26
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking a moment to relay your comments. We appreciate the input and use these reviews to improve our operation and level of hospitality. Please come back and stay with us again soon.

England, United Kingdom
Reviewed 1 week ago via mobile

The first day I stayed at the hotel the staff were very nice and helpful. Unfortunately, i didn't have any change at breakfast so we didn't leave a tip. I know there is a tipping culture so I said we would pay more the next day. Anyway, the next day arrives and I sit down at the table. I was...

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1Thank erc111444
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

We certainly regret the circumstance of your experience in our restaurant. Knowing all of our morning staff, it's very surprising that these events occurred. If you have an opportunity, please take a moment to relay the name or description of the server involved so we can take the appropriate actions. We've discussed this with our food and beverage manager and...

waco tx
Reviewed 2 weeks ago

This Holiday Inn was recently updated and the remodel shows in the nice clean rooms and lobby area. The bar was good and friendly, as were the staff. The price is really what made us settle on this hotel as it was much more affordable than other hotels in the downtown Austin area, it had free parking, no resort fee,...

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Helpful?
Thank wacotxtraveler
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the great review and we're glad you had a wonderful NYE. Yes, our interior renovation is complete and we're now painting the exterior and will give the parking lot and landscaping a new look. This work includes window washing. Thanks again for the compliments and we hope to host you again soon.

Southlake, Texas
Reviewed 14 December 2016 via mobile

I have been staying here weekly for a few weeks now and will share my thoughts. First for the price of this hotel for this location in Austin you will not get much better, the location is right on the lake and a 5 minute walk to Rainey St and a bit further to 6 th st. An added bonus...

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2Thank Emma S
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the great review. We're glad you enjoyed your extended stay and had the opportunity to enjoy all the amenities we have to offer. We strive to offer real value in Austin without additional costs such as parking, airport transportation and charges for wifi. They are all included in your room rate. Actual observations for our guests carry weight...

Aurora, Colorado
Reviewed 14 December 2016

I recently stayed at this hotel while in town visiting clients. It has a great location on the lake, in close (walking proximity) to the lake trail. When I arrived I asked if they had any upgrades available for SPG members and they were able to get me in a Lake View King room. My only complaints are the fitness...

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Helpful?
Thank Rae M
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the detailed review. We're glad you enjoyed your stay and our unique location on the lake near Rainey Street. Final building inspections are this week for the area of our new fitness center so we're in the process of moving some equipment into its new space. We apologize for the inconvenience but this will be solved by next...

Orange, California
Reviewed 1 December 2016

The hotel is convenient located and walking distance to Rainey Street and Downtown. The staff were busy, very busy but friendly. The restaurant and bar was good. The room was clean and comfortable and the wifi was fast. I would stay here again if I was to return to Austin.

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1Thank GreenMan305
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the detailed review. Our location on Lady Bird Lake, convenient to I35 and a short walk to Rainey Street make us a great choice for Austin visitors. We're glad you enjoyed your stay and hope you come back and visit us again soon.

Reviewed 24 November 2016 via mobile

Hotel is located within walking distance of downtown. Terrific opportunities for unique dining. Easy Uber to 6th St for nightlife. Hotel is old but being remodeled. Lobby and restaurant are largely complete and done well. Rooms have been remodeled but still have issues that can not be changed easily. Rooms are small, shower heads are low, and bathrooms are small....

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Thank RodgerRPh
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking a moment to relay your comments. Yes we've completed our interior renovations and are awaiting delivery of the materials to renew all of our elevators. The exterior will benefit from new paint and design work. We'll also review your observations with our front office to assure that staffing levels are sufficient for the number of arrivals forecast....

Cheshire
Reviewed 24 November 2016 via mobile

We stayed here for two nights and the hotel is great. Try to stay as high as possible and get a lake view. Staff are so helpful particularly Josh who spent so much time telling us some cool places to visit. The rooms are large and spacious with settees, microwave, coffee machine and refrigerator. There is also a free shuttle...

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Helpful?
Thank FansofGreece
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the fantastic review. We're elated that your enjoyed your stay. We work hard to provide the kind of hospitality and service our guests expect and hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Live Music Capital of the World!Stay at Austin s Holiday Inn Town Lake and experience the comfort of 321 guest rooms, most overlooking Austin s scenic Hike & Bike trail and Lady Bird Lake, plus 3400 sq. ft. of flexible meeting/banquet space. A 100% smoke free facility, we are centrally located on IH35 & Lady Bird Lake and offer complimentary shuttle service (based upon availability) to Austin downtown s major attractions such as Texas State Capitol, Austin Convention Center, the University of Texas, the world famous Sixth Street/Warehouse Entertainment Districts offering local favorite bands, clubs & restaurants, and Bergstrom International Airport (AUS).The Holiday Inn Town Lake captures Austin s unique flavor and atmosphere, with bike, Segway and kayak rentals in the lobby, complimentary media room offering free blockbuster movies, free Wi-Fi and complimentary garage and surface lot parking. Serving breakfast, lunch, and dinner, our Pecan Tree Restaurant offers casual dining at affordable prices and enjoy your favorite beverage and appetizer in our Tavern Lounge and view one of our three large flat screen TVs! Re-energize in our 24 hour exercise facility and outdoor heated roof top pool, which is the perfect place in Austin to enjoy a burnt orange Austin sunset! The Holiday Inn Austin Town Lake offers lots of services but our focus is to create a memorable experience at a reasonable price. Welcome to Austin and welcome to the Holiday Inn Town Lake! ... more   less 

Additional Information about Holiday Inn Austin-Town Lake

Address: 20 N Interstate 35, Austin, TX 78701-4325
Region: United States > Texas > Austin
Price Range: $202 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Austin-Town Lake 3*
Number of rooms: 322
Reservation Options:
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Also Known As:
Holiday Inn Austin Town Lake Hotel Austin
Austin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Austin-Town Lake staff and other travellers.
15 questions
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Questions? Get answers from Holiday Inn Austin-Town Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for a room on a higher floor with a lake view”
 of 5 bubbles 804raem, 13 Dec 2016 | Read review
“Rooms that face the lake have a nice view”
 of 5 bubbles GreenMan305, 1 Dec 2016 | Read review
“Get a Lake view room”
 of 5 bubbles Ahmed-Manara, 9 Nov 2016 | Read review
“Ask for a water view”
 of 5 bubbles Y5205GNdavem, 1 Nov 2016 | Read review
“Need a high floor to minimize the highway noise.”
 of 5 bubbles candl20, 26 Oct 2016 | Read review
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