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Holiday Inn Austin-Town Lake

HolidayInn.comUS$120*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Austin-Town Lake
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767 Reviews from our TripAdvisor Community

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Showing 747: English reviews
Derbyshire, United Kingdom
Reviewed 27 February 2015

For those of you familiar with the TARDIS in the UK. Dr Who TV series you will know what I mean. On the outside this hotel looks modern and up to date, on the inside however it looks like it was built and furnished somewhere around the 1970s. Everywhere looks a bit tired and shabby. The staff are friendly enough...

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Helpful?
Thank Veteran75
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking a few moments to relay your comments. Our last renovation was in 2008 but we’re again waiting on the start of a top to bottom redo that addresses all the points you mention. It all starts in late April. We do hope you will stop by again and see the changes we’re making. And..we’ll leave the TARDIS...

texas
Reviewed 21 February 2015

Terrible place to stay. Staff tried to enter room with "lost" guest at 5:30 am. luckily door door clasp was on. No knock or checking who was registered in the room. Someone charged drinks to my room at check out. When asked to see signed charge, they couldn't find it. Days later they were too busy to look for it...

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Helpful?
Thank caryleigh
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for taking the time to relay your comments. Your experience is indeed troubling as this is a violation of our policy to always knock and wait for a reply. We will investigate and take measures to assure this does not recur. I’m glad we were able to reverse the erroneous charge to your room. Unfortunately, the wait is...

Texas
Reviewed 12 February 2015

The moment you walk in, you are greeted by the friendliest staff. From the Van Driver to the Front Desk Clerk, you receive a very genuin welcome. During a great checkin the staff recognised me by my IHG Rewards Club member status.

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Helpful?
Thank ssiddiqi
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you so much for the kind review. We do love to give our guests the kind of Texas hospitality they expect in Austin and it shows. Thanks for noticing and please come back again soon.

St. Louis, Missouri, USA
Reviewed 5 February 2015

Holiday Inn, Town Lake was a wonderful stay for my wife and I. Stayed in room 1024 and had a relaxing, fun view of Lady Bird Lake. Great walks around the lake, etc. Fun to watch people fishing, kayaking and more. Hotel's room was perfect, clean, spacious, had everything we wanted. Great wifi, no problems. Bar and restaurant superb. Bar...

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Helpful?
Thank Joe G
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

We’re so glad you enjoyed your stay. Yes we are a great place to spend a weekend in Austin and it seems like you were able to take advantage of some of our many amenities. Thank you for your positive comments and please come back soon.

HOUSTON
Reviewed 31 January 2015

Circular plan, so the rooms are pie shaped! Rainy night, so I went to the bar for dinner, happened to be the night of the new governor's inauguration and ball. Some attendees were in the bar afterwards, I think because the price was in line with the state gov't per diem allowance. Chatted with a few. Easy to go to...

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Helpful?
Thank KLOTHMAN
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

We glad that we exceeded your expectations during your stay. Our property does indeed offer an outstanding value with complimentary wifi, parking and airport transfers. We certainly enjoyed all those in town for the inauguration and hope you can come back and stay with us again soon.

Navarre, Florida
Reviewed 30 January 2015

This is a nice hotel right next to the river with plenty of jogging trails and a lot of fun stuff to do on the river. The staff is very helpful, especially in the morning during breakfast. The hotel is right next to downtown as well.

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Helpful?
Thank PageTravelxxxxx
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for you kind comments about our hotel and particularly our staff. They truly are our greatest asset. Our location does give guests the best of both world by placing them right on Lady Bird Lake and provide easy access to all that our downtown area has to offer. Thanks again and please come back and see us again soon.

Orlando, Florida
Reviewed 28 January 2015 via mobile

I needed to be close to town for business and under $250. I got a $233 rate, which was very high for the product received. Pros - the lake and the view, server Leo in the hotel restaurant. Cons - dated, dated, dated; the rooms were clean but there were stains on the couch, lamp shade, bed skirt and elsewhere....

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Helpful?
Thank JBlue80
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for the comments and compliments to Leo and our Housekeeping staff. We are indeed renovating the hotel from top to bottom starting in mid April. All the areas mentioned will be brand new soon and we hope you’ll come back and see the changes we’ve made.

Switzerland
Reviewed 27 January 2015

I've stayed there before and they made some improvements. Or maybe it's just about which room you end up in. Room was big, clean, nothing falling apart and had an amazing view, as I was on the top floor. And this time I wasn't facing a huge and loud AC and apparently construction was one, no more cables in the...

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Helpful?
Thank Vieltraveller
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking the time to relay your observations. We always appreciate the input. We are indeed on the southern end of what would be considered Downtown. If walking is for you, there are other routes not on the frontage road. A walk up the hike and bike trail will land you near the Four Seasons Hotel at Cesar Chaves...

Texas City, Texas
Reviewed 26 January 2015

This hotel was in the perfect location for us - within walking distance to Rainey Street! They also have free parking in the garage. The room was very clean. But the hotel (the hallways & elevators in particular) could use some updates.

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Helpful?
Thank Shannon C
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

We’re glad you mentioned it.. We will be updating the entire property starting in April. Our location just seems to get better as the area around us develops. Please come back soon and see the changes we’ve made.

Dallas, Texas
Reviewed 26 January 2015

Booked last weekend through hotwire and man did we luck out by getting Holiday Inn Town Lake. Just a 3 minute walk to Rainey, close to the boardwalk, and great views of the lake. Shae at the front desk was very helpful during checkin/out, all the staff were very helpful and friendly. I would like to put five stars on...

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Helpful?
Thank Cody N
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the great review. We strive to provide each and every guest with the same outstanding service you received during your stay. Yes our second elevator in the North Tower is up and running. After many years of service, it received a new hoist that necessitated a 24 hour shutdown. We apologize for the inconvenience. We’re glad we were...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Live Music Capital of the World!Stay at Austin s Holiday Inn Town Lake and experience the comfort of 321 guest rooms, most overlooking Austin s scenic Hike & Bike trail and Lady Bird Lake, plus 3400 sq. ft. of flexible meeting/banquet space. A 100% smoke free facility, we are centrally located on IH35 & Lady Bird Lake and offer complimentary shuttle service (based upon availability) to Austin downtown s major attractions such as Texas State Capitol, Austin Convention Center, the University of Texas, the world famous Sixth Street/Warehouse Entertainment Districts offering local favorite bands, clubs & restaurants, and Bergstrom International Airport (AUS).The Holiday Inn Town Lake captures Austin s unique flavor and atmosphere, with bike, Segway and kayak rentals in the lobby, complimentary media room offering free blockbuster movies, free Wi-Fi and complimentary garage and surface lot parking. Serving breakfast, lunch, and dinner, our Pecan Tree Restaurant offers casual dining at affordable prices and enjoy your favorite beverage and appetizer in our Tavern Lounge and view one of our three large flat screen TVs! Re-energize in our 24 hour exercise facility and outdoor heated roof top pool, which is the perfect place in Austin to enjoy a burnt orange Austin sunset! The Holiday Inn Austin Town Lake offers lots of services but our focus is to create a memorable experience at a reasonable price. Welcome to Austin and welcome to the Holiday Inn Town Lake! ... more   less 

Additional Information about Holiday Inn Austin-Town Lake

Address: 20 N Interstate 35, Austin, TX 78701-4325
Region: United States > Texas > Austin
Price Range: $204 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Austin-Town Lake 3*
Number of rooms: 322
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Also Known As:
Holiday Inn Austin Town Lake Hotel Austin
Austin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Austin-Town Lake staff and other travellers.
17 questions
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Questions? Get answers from Holiday Inn Austin-Town Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from rooms facing east”
P7223NZpaulb, 13 May 2017 | Read review
“Breakfast is so-so and expensive”
399petere, 11 May 2017 | Read review
“Lake(river) side rooms will be much quieter than highway-side.”
michaelmS4081JX, 30 Apr 2017 | Read review
“Ask for a room in tower that faces the water.”
  • View from 7th floor hotel room Holiday Inn Austin Town Lake
Don_Chattanooga, 5 Apr 2017 | Read review
“Pick the lake side, not the I 35 side.”
RayN800, 27 Mar 2017 | Read review
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