The hotel is very average. The service was fine. The staff was friendly. The food was good. We had a drunk, foul mouthed guest on our floor who went ballistic at 2am. It was very very unpleasant. I didn’t feel my room was really clean.
I had booked an AirBNB that didn’t turn out to be as advertised. I found this hotel and it literally saved our vacation. It’s right off the expressway which makes it extremely convenient. It’s minutes from downtown, the people are kind and the service fantastic. The hotel and…
Everything was perfect at this hotel, with two minor exceptions: (1) If you want a late checkout, they only offer you 15 minutes. Really not helpful. (2) If you come back to the hotel late at night there are gates blocking the parking lot and you have to call to be let in. …
I have stayed at this hotel in the past. Even though my business meeting was downtown I had to be there at 6:30 in the morning so the commute only took a few minutes. In its location the hotel is a much better value than the downtown hotels that cost twice as much. The rooms…
I was very impressed with the service! The room was clean and very nice. The location of the hotel allows easy access to many of Austin's attractions. The hotel has a nice restaurant and bar located on the first floor. I will stay there again.
"The 5th Floor Deluxe rooms have a great view of downtown Austin"
"I love the first floor - but they have poolside family units great for family fun."
"I liked our view of the pool."
"Ask for your preferred location, pool side, conference room side, etcetera."
"Suites with "pool access" have two outside entrances. Once from main pool area and a "back" door to a parking space."