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Residence Inn Austin Downtown/Convention Center

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#40 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
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Residence Inn Austin Downtown\/Convention Center
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416 Reviews from our TripAdvisor Community

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Showing 412: English reviews
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ohio
Reviewed 1 week ago

We stayed for three nights. Perfect place to stay if you are looking for a hotel within walking distance to many major Austin attractions. Rooms are clean and good size. Breakfast is plentiful. Staff are available for help. Be aware that this is a very typical chain hotel and thus devoid of personality or charm. Food is just the same...

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Helpful?
Thank Elizabeth B
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Nothing disappoints us more than reading a review such as yours. Learning that we have fallen short of your expectations is something we never wish to hear from a guest and we do apologize.Thank you for your feedback.

Tallahassee, Florida
Reviewed 1 week ago

Came in a little disheveled. My #RideAustin driver told me more about her political beliefs than I needed to know. The front desk person was fabulous. She even carried one of my bags to the elevator! Love that. She had a little difficulty with the elevator card working, but then we finally got it together. Staff has been amazing. Let's...

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Helpful?
Thank peggy b
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review. My team truly cares about helping create a memorable time here in Austin. This staff makes our hotel. The hotel is just walls, our employees breathe life into them. The team we have at this hotel is what makes it such a special place. They make all the difference in your stay. Friendly, helpful, and...

Houston, Texas
Reviewed 2 weeks ago via mobile

This is the only Residence Inn I give 5 stars to. Because it's literally connected to a Courtyard you get the benefits of a large Residence Inn room with the conveniences of a Courtyard and the still offer a free complimentary breakfast to the RI guests. Also this specific hotel has a Champion Sports Bar and Starbucks connected to the...

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Helpful?
Thank mcgm70
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review. We appreciate all the wonderful comments about our food and beverage choices, retreat, our location, and your accommodations. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again!

Arlington, Texas
Reviewed 4 weeks ago via mobile

I recently took my two granddaughters to Austin for a girls weekend. I chose this location because of the location, and as a corporate travel agent I know the Marriott chain is consistent in their comfortable accommodations. This property is no exception. The Residence Inn shares this location with the Courtyard Hotel. Valet parking, front desk associates and housekeeping services...

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Helpful?
Thank Elizabeth B
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review and for spending your girls weekend with us. We know that you have many lodging options and we are thrilled you chose us. We greatly appreciate that you took the time to share your feedback. We look forward to seeing you again on your next visit.

New York
Reviewed 4 weeks ago via mobile

A combo property with courtyard. Very well appointed and extremely friendly staff. Comp breakfast at Champions is fine and a touch more elaborate that other Red Inns. I had meetings at the convention center and nearby Hilton and being a block away was great. Get a lunch of spicy chicken 🐔 two blocks away at Gus's.

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Helpful?
Thank W.H. D
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review. We appreciate all the wonderful comments about our team and your accommodations. We look forward to seeing you again on your next visit to Austin!

Morgantown, West Virginia
Reviewed 17 January 2017 via mobile

We visited overnight and were not even there 24 hours. The staff is very friendly and accommodating at checkin. The hotel is nicely and newly decorated. The rooms are very clean and spacious. It's connected to the Courtyard.

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Thank ans6c
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review and for spending a quick, one night stay with us. We know that you have many lodging options and we are thrilled you chose us. We greatly appreciate that you took the time to share your feedback. We look forward to seeing you again on your next visit.

Chadron, Nebraska
Reviewed 9 January 2017

This was a great location for us. Right in the downtown area, not far from ACL & the busy music district of 6th street, south Congress and Rainey street. Allowed us to check in early, room was very nice. Spacious with kitchenette, couch, etc. I appreciated security at night, checking who enters after a certain hour. Complimentary breakfast was great,...

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Thank aafchadron
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again!

College Station
Reviewed 8 January 2017

The location is wonderful, right downtown. The Courtyard and the Residence Inn essentially share two wings of the same building, so much the same. There is parking (but for dollars of course). Otherwise, it's a Marriot Residence Inn, just like all the others.

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Helpful?
Thank Mike B
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. We hope to have a future opportunity to welcome you back again!

Denver, Colorado
Reviewed 5 January 2017 via mobile

This hotel had the best complimentary breakfast of any hotel I have ever visited. The location is close to Congress and 6th Street. We walked to the park for the New Year's celebration at Auditorium Shores and to the Moody Theater for a show. The walls of the room did seem a bit thin but fortunately we didn't have any...

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Helpful?
Thank timberlinedreams
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. We’re thankful that you shared your appreciation for our breakfast buffet and Starbucks store. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again!

New Jersey
Reviewed 10 December 2016

Residence Inn was perfectly located in the heart of downtown. Staff at front desk was very helpful and nice. Housekeeping was great. Clean rooms. A lot to choose from for Breakfast. The walls are thin, so when there was a lot of noise from the next room, I asked to be switched, and the person at the front desk, honored...

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Helpful?
Thank NewJerseyFunTraveler
Andy Z, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-remodeled Residence Inn Austin Downtown/Convention center is in the heart of downtown adjacent to the Convention center and within walking distance of the famed 6th Street and Warehouse Entertainment District. Guests love this ideal location with easy access to all of Austin’s favorite destinations including the State Capitol and the University of Texas. The remodeled lobby features trendy designs and comfortable seating areas in the Gatehouse that are perfect to catch up with family and friends. Guests also love the onsite dining options including Champions Sports Bar & Restaurants serving over 25 draft beers as you watch the big game on their 24 HD TVs, and also the Starbucks Café which offers delicious sandwiches, pastries, and their signature coffee. The renovated, apartment-stryle Guest rooms are 50% larger than a standard hotel guest room and offer luxury Queen beds, flat-screen TVs, separate living and dining areas, and full kitchens with refrigerators, stovetops, and microwaves. Guests enjoy free WiFi, an indoor pool, and rooftop terrace offering stunning downtown Austin views. ... more   less 

Additional Information about Residence Inn Austin Downtown/Convention Center

Address: 300 E 4th St, Austin, TX 78701-3612
Region: United States > Texas > Austin
Price Range: $325 - $777 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residence Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Residence Inn Austin Downtown / Hotel Austin
Austin Residence Inn
Hotel Style:
#8 Green Hotel in Austin
#23 Business Hotel in Austin
#24 Romantic Hotel in Austin
#33 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Austin Downtown/Convention Center staff and other travellers.
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Questions? Get answers from Residence Inn Austin Downtown/Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are the same, but pick away from the elevator”
 of 5 bubbles 495peggyb, 13 Feb 2017 | Read review
“Corner suites were great”
 of 5 bubbles caseymorgan, 15 Nov 2016 | Read review
“Ask for a room not close to the street if you want a quiet spot.”
 of 5 bubbles Lafayette1, 26 Sep 2016 | Read review
“High floor away from the elevators”
 of 5 bubbles RobertSummers, 27 Aug 2016 | Read review
“Go for a higher floor. No really good views of anything but the city.”
 of 5 bubbles davidtK4291RC, 14 Aug 2016 | Read review
5 of 5