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    Residence Inn by Marriott Austin Downtown/Convention Center

    300 E 4th St, Austin, TX 78701-3612
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    US$229
    US$229
    US$229
    Traveller (79)
    Room & Suite (43)
    Dining (3)
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    Overview

    • Excellent48%
    • Very good37%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
    Offers from Residence Inn by Marriott Austin Downtown/Convention Center
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    Hotel packages
    Hotel deals
    Courtyard by Marriott Austin Downtown/Convention Center
    409 reviews
    #63 of 200 hotels in Austin
     
    The Westin Austin Downtown
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    Hampton Inn & Suites Austin Downtown
    977 reviews
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    Radisson Hotel & Suites Austin Downtown
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    Rooms
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 1 week ago

    We were in Austin the first weekend in April. First the good: the hotel and restaurant staff were all so nice and friendly. Second, the breakfast is great! Five stars for the staff and breakfast. Now the bad: we got there at 3:25 pm on...More

    Helpful?
    Response from Andy Z, General Manager at Residence Inn by Marriott Austin Downtown/Convention Center

    Dear johnpI25AR, We’re thankful that you shared your appreciation for the friendliness of our staff and the quality of your breakfast. We deeply regret that you had to wait for your room and then all the noise that you heard from the outside street traffic...More

    Reviewed 2 weeks ago

    I have stayed in more than 100 hotels till date because of my travel job, but have not found any hotel worst than this. The staffs are the worst I have encountered in my life whom I will rate negative in customer service. I even...More

    Helpful?
    Response from Andy Z, General Manager at Residence Inn by Marriott Austin Downtown/Convention Center

    Thank you for taking the time to submit your comments. We unfortunately do not have any record of any of the events you described. If you would like to discuss your experience in greater detail, please feel free to call me at 512.236-8008.

    Reviewed 2 weeks ago via mobile

    I was in Austin for a research conference-which are generally exhausting-and I loved coming back to my room each night. Staff was super friendly and helpful and allowed me to check in early. Manager was always around making sure everyone was being attended to. Housekeeping...More

    Helpful?
    Response from Andy Z, General Manager at Residence Inn by Marriott Austin Downtown/Convention Center

    Dear Nicole E, Thank you for your review. It is great to hear that you had a successful conference and you were able to enjoy the area and the hotel. Thank you, for the mention of not only our housekeeping and Champions teams. I will...More

    Reviewed 20 March 2017

    I have stayed here twice now for business. It is very handy my office in Austin. I like the fact that there is a kitchen in the room so I can look after myself if need be. Very clean, staff friendly and very helpful.More

    Helpful?
    Response from Andy Z, General Manager at Residence Inn by Marriott Austin Downtown/Convention Center

    Thank you for your review. It is great to read that our location is convenient to your office nearby. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. Thank you for your helpful feedback, we hope to have...More

    Reviewed 12 March 2017

    This is a wonderful property! High class, but not stuffy. Front desk clerks, including Devlin, are friendly and very helpful, as was everyone else. The rooms are nicely decorated, offering full refrigerator, stove top, microwave, drinking glasses and some dishes. Bed slept comfortably. Hide-a-bed couch...More

    Helpful?
    Response from Andy Z, General Manager at Residence Inn by Marriott Austin Downtown/Convention Center

    Thank you for your review. It is great to hear that we met every expectation. It is nice to hear that everyone you came in contact with from valet to Devlin at the front desk made your experience special. Thank you for highlighting our friendly...More

    Courtyard by Marriott Austin Downtown/Convention Center
    409 reviews
    #63 of 200 hotels in Austin
     
    The Westin Austin Downtown
    353 reviews
    #17 of 200 hotels in Austin
     
    Hampton Inn & Suites Austin Downtown
    977 reviews
    #29 of 200 hotels in Austin
     
    Radisson Hotel & Suites Austin Downtown
    1,986 reviews
    #41 of 200 hotels in Austin
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$223 - US$537 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Green Hotel in Austin
    • #23 Business Hotel in Austin
    • #24 Romantic Hotel in Austin
    • #33 Family Hotel in Austin
    Photos
    Traveller (79)
    Room & Suite (43)
    Dining (3)
    Pool & Beach (3)
    Nearby
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    Courtyard by Marriott Austin Downtown/Convention Center
    409 reviews
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    Nearby Restaurants
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    MAX's Wine Dive Austin
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    Nearby Attractions
    O. Henry Home & Museum
    54 reviews
    .15 km away
    East Sixth Street
    57 reviews
    .25 km away
    Mexic-Arte Museum
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    .24 km away
    Joseph and Susanna Dickinson Hannig Museum
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    .20 km away
    Questions & AnswersAsk a question
    Felicity W
    Hello, I would like to know the best way to get from Austin Airport - does the hotel have a shuttle service, or is there a car service you recommend? Many thanks Felicity
    22 October 2015|
    Answer Show all 4 answers
    Response from Nicole E | Reviewed this property |
    I used Super Shuttle. Inexpensive and convenient. I heard the bus was good and very cheap.
    0
    Votes
    Room Tips
    "IF you stay here, get a room as high as possible to minimize the outside noise. Also, don't get a corner..."
    Read review
    "all rooms are the same, but pick away from the elevator"
    Read review
    "Corner suites were great"
    Read review
    "Ask for a room not close to the street if you want a quiet spot."
    Read review