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JW Marriott Austin

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Traveller (762)
Room & Suite (289)
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Ratings and reviews
Certificate of Excellence
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“corner bar”(70 reviews)
“burger bar”(46 reviews)
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What's included
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Voted a Reader's Choice Award Top 50 Hotel in the World by Conde Naste Traveler, the JW Marriott Austin now features a brand new full service Spa by JW! This premier luxury hotel in downtown Austin is situated on Congress Avenue, between 2nd and 3rd Streets, and provides guests with...
Offers from JW Marriott Austin
Special Offer: Hot Summer Deals 15% Off!
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Location and contact
110 E 2nd St, Austin, TX 78701-4649
Hotel website
10.8 km to Austin-Bergstrom Intl Airport
211 restaurants are within a 0.5 km radius
1.3 km from Texas State Capitol
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Rooms
1 Aug2 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,440)
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1,715
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33
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All reviewscorner barburger barthe executive loungegreat hotelfloor to ceiling windowspool deckrestaurants and barscorner roomwalk in showerheart of downtownconvention centerwithin walking distanceself parkluxury hotelvalet parkingrainey streetthe congress
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Reviewed today

The JW Marriott exceeded our expectations. The location, staff, amenities and rooms were superior! The conference rooms were comfortable and the food in the restaurants was delicious. Being right in the heart of downtown Austin gave us excellent accessibility to the convention center, restaurants, the...More

Review collected in partnership with this hotel
Thank smpeters239
Reviewed today

Excellent hotel, rooms were wonderful, service was amazing. The only part I would recommend making a change to would be the pool. When we were there it was so crowded. Had we had our family with us it would have been tough for our children...More

Review collected in partnership with this hotel
Thank nina_aquilina
Reviewed yesterday via mobile

Not the best service for the hotel rating and guest that is in gold status. The computer went down and none of front desk agents seemed not to know what to do. You just see them walking from one podium to another leaving a long...More

Thank Alexander C
Reviewed yesterday

Pool not family friendly - floating beer cans, limited to no service, towels left on chairs and smoking in pool area. Check-in service and restaurants were excellent. Exercise area and spa also very good.

Thank John L
Reviewed yesterday via mobile

So we arrive at the hotel only to find people waiting in lines for at least 2 hours to check in. Reportedly the entire system is down. How could the hotel not have a contingency plan for these events? Let’s hope they make amends to...More

Thank James G
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$223 - US$548 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Austin
#2 Luxury Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$223 - US$548 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Austin
#2 Luxury Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (762)
Room & Suite (289)
Pool & Beach (74)
Dining (46)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
pkong13141
9 July 2018|
AnswerShow all 2 answers
Response from DonRosas | Reviewed this property |
I was not made aware of a steam room and didn't use the spa services this time around. I would call their spa and ask.
0
Votes
KarlaMateoGus
23 March 2018|
Answer
Response from JWAustin-1 | Property representative |
Hello Karla, Yes, our pool is heated year round. Should be a nice 80 degrees. We look forward to having you with us. Scott
1
Vote