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Holiday Inn Express & Suites Austin Downtown - University

124 reviews
#117 of 205 Hotels in Austin
Traveller (76)
Room & Suite (52)
Pool & Beach (10)
  • Excellent29%
  • Very good35%
  • Average13%
  • Poor16%
  • Terrible7%
Travellers talk about
“hotel indigo”(5 reviews)
“city limits”(2 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
2.5 Star Hotel
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5 Mar6 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (124)Write a Review
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All reviewshotel indigomodern facilitiescity limitsbad neighborhoodfree breakfastheated poolclose to the hotelgarage parkinglate at nightstate capitolwalk in showercheck in was easyhotel staffnight lifelocation is greatquiet roomearly check
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1 - 5 of 117 reviews
Reviewed 1 week ago

I travel for business and pleasure 26-30 weeks a year. I always choose HI Express for the fantastic little amenities like USB outlets in all the lamps and always cleanliness and service. This property however breaks every rule for my experience in HI standards. I...More

Thank tsr2000
Response from Alexandra C, Manager at Holiday Inn Express & Suites Austin Downtown - UniversityResponded 1 week ago

Hello tsr2000, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I...More

Hotel's Favourite
Reviewed 11 January 2018 via mobile

I visited the hotel back in October. Before booking I read the reviews around the neighbourhood so was prepared for the hotel not being in a premier location. On arrival it was clear that the state of the neighbourhood is exaggerated and I was pleasantly...More

1  Thank Ty00
Response from Alexandra C, Manager at Holiday Inn Express & Suites Austin Downtown - UniversityResponded 12 January 2018

Hello Ty00, Thank you so much for the great review!! I am thrilled that we were able to make your stay amazing here at the Holiday Inn Express Austin Downtown University. We have an wonderful staff who makes sure that everyone who comes through our...More

Reviewed 14 January 2018

Staff was friendly, always greeting. Hallways and room looked neat and clean. Staff at the complimentary breakfast was very lively and making good efforts all food is available and warm. and tables are clean. Security was always there, which was reassuring, considering the Salvation Army...More

1  Thank andre523
Response from Eric C, General Manager at Holiday Inn Express & Suites Austin Downtown - UniversityResponded 15 January 2018

Thank you for taking the time to complete an online review! We are pleased to hear that you enjoyed your recent stay with us and our staff took excellent care of you. The Austin Police Department is working diligently in controlling the homeless population downtown...More

Reviewed 4 January 2018 via mobile

The room was very clean and the beds were super comfortable. The location is great as it is within walking distance to the entertainment of 6th street. The price I paid for the room was great but then they added $30 to park our car....More

1  Thank Stanley A
Response from Alexandra C, Manager at Holiday Inn Express & Suites Austin Downtown - UniversityResponded 9 January 2018

Stanley A, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am also pleased you found the room and...More

Reviewed 15 December 2017

Our family was in Austin for our nephew's graduation from UT Austin. The location of the hotel was perfect for this event. The area was not crowded and was very close to the college. Easy to get to from I-35 and the airport. The only...More

1  Thank PineappleKim
Response from Alexandra C, Manager at Holiday Inn Express & Suites Austin Downtown - UniversityResponded 18 December 2017

Hello PineappleKim, Thank you for the stellar review of our hotel! We are one of the newest hotels in the area, which means our rooms are clean, spacious, and well appointed for business and leisure travelers alike. The location of our hotel is something we...More

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Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Price range
US$155 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Price range
US$155 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (76)
Room & Suite (52)
Pool & Beach (10)
Dining (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
17 December 2017|
AnswerShow all 3 answers
Response from Thruth W | Reviewed this property |
Yes. It's paid parking.
Pablo B
26 August 2016|
AnswerShow all 4 answers
Response from JCTech012 | Reviewed this property |
I had package delivered to the hotel. I emailed to advise that I was expecting the package. I also arranged with the shipper to send the package so that it arrived while I was there. The hotel was OK with this, and no charge... More
Room Tips
"Ask for room on front side of hotel if you want to sleep"
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"This is a downtown, city hotel. So expect views accordingly."
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"Book at the Indigo Hotel instead"
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"King rooms are very spacious!"
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