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Days Inn Austin/University/Downtown

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Days Inn Austin\/University\/Downtown
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504 Reviews from our TripAdvisor Community

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There are newer reviews for Days Inn Austin/University/Downtown
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Showing 490: English reviews
Killeen, Texas
Reviewed 19 September 2016

The room was small, and not clean. Sheets were dingy, and bathtub dirty. We had to get our key card fixed twice before we could get into the room. Half the channels on the TV did not work.

Review collected in partnership with Days Inn
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Helpful?
Thank Jenny P
Shannon O, Manager at Days Inn Austin/University/Downtown, responded to this review

Thank you so much for your review and feedback. Please accept my apologies for not meeting or exceeding your expectations. I'd like to hear a more detailed account of the things that made you dissatisfied in hopes of doing something to rectify the situation. Please feel free to contact me at 512-478-1631 should you like to have a conversation. Thanks...

Memphis, Tennessee
Reviewed 16 September 2016 via mobile

A good budget hotel in great location close to transport to get you where you need to go to see the sites. Taxi fare is reasonable too for after hours transport. Hotel is basic but clean with helpful friendly staff , with basic continental breakfast. We stayed in 10 different hotels in a six week trip around the US and...

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Helpful?
Thank Russel C
Shannon O, Manager at Days Inn Austin/University/Downtown, responded to this review

Thank you so much for your review! We are so excited you enjoyed your stay with us. Please come back to see us the next time you are in Austin. We look forward to serving you again.

Houston, Texas
Reviewed 14 September 2016

No tv or internet available. Cleaning crew did the bed only but the room/bathroom was not cleaned and no clean towels were left. Poor service.

Review collected in partnership with Days Inn
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Thank 501rosaf
Shannon O, Manager at Days Inn Austin/University/Downtown, responded to this review

Thank you so much for your review and feedback. I'm so sorry you didn't enjoy your stay. Please accept my apologies for not meeting or exceeding your expectations. I'd like to hear a more detailed account of the things that made you dissatisfied in hopes of doing something to rectify the situation. Please feel free to contact me at 512-478-1631...

Reviewed 12 September 2016 via mobile

I drive in with my family to this hotel. There was rooms ansiando the guy up front was great but the chambers there made me think twice before I gave up my credit card. Sam was helping us but the people there were rude, drunk, heavily intoxicated and it made me cancel my reservation. I immediately called the Embassy instead....

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Helpful?
Thank Mari R
Shannon O, Manager at Days Inn Austin/University/Downtown, responded to this review

Thank you so much for your review and feedback. Please accept my apologies for not meeting or exceeding your expectations. I'd like to hear a more detailed account of the things that made you dissatisfied in hopes of doing something to rectify the situation. Please feel free to contact me at 512-478-1631 should you like to have a conversation. Thanks...

Connecticut
Reviewed 9 September 2016

Review collected in partnership with Days Inn
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Thank sseansully
Shannon O, General Manager at Days Inn Austin/University/Downtown, responded to this review

Austin, Texas
Reviewed 8 September 2016

Very please d with night front desk. Lady . she Chkd me in asa I got there and made it easy. To find room. Thanks Days inn

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Helpful?
Thank Margarita M
Shannon O, General Manager at Days Inn Austin/University/Downtown, responded to this review

Thank you so much for your review! We are so excited you enjoyed your stay with us. Please come back to see us the next time you are in Austin. We look forward to serving you again.

Brownsville, Texas
Reviewed 3 September 2016

Review collected in partnership with Days Inn
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Thank O4747LMmariag
Scott O, Manager at Days Inn Austin/University/Downtown, responded to this review

El Paso, Texas
Reviewed 1 September 2016

I stayed here in mid July and our stay was good, but this last time I was not comfortable because I was awakened by someone knocking on my door at 4 am and than again at 5:30 am. The sink area was leaking water and wet the floor the night before I left.

Review collected in partnership with Days Inn
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Helpful?
Thank Silvia E
Scott O, General Manager at Days Inn Austin/University/Downtown, responded to this review

Your comments and review are so appreciated! We are sorry your rest was disturbed during your visit. Please remember, we are available at the front desk 24 hours a day if you have issues such as these in the future. We want to thank you for reporting the issue with your sink, we have already addressed the situation with the...

San Diego, California
Reviewed 23 August 2016

We came to Austin, TX (first time) for a wedding. When we arrived at Days Inn, there was NO HOT WATER and the Television did not work. After checking in, an employee stopped us right before going out for the night to ask us what our names were again because he didn't check us in correctly. At around 10pm, we...

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Helpful?
Thank smaz04
Scott O, General Manager at Days Inn Austin/University/Downtown, responded to this review

Thank you so much for your review and feedback. I'm so sorry you didn't enjoy your stay. Please accept my apologies for not meeting or exceeding your expectations. I'd like to hear a more detailed account of the things that made you dissatisfied in hopes of doing something to rectify the situation. Please feel free to contact me at 512-478-1631...

Rochester, Illinois
Reviewed 21 August 2016

I had to do an emergency trip to Austin. I drove 16 hours through the night and arrived at 10 am. I asked if there was any way they could get a room ready after someone checked out so I could get in there early. Nope not even a consideration. I would only be able to check in at 3....

Review collected in partnership with Days Inn
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Helpful?
Thank anglqe2
Tuan I, General Manager at Days Inn Austin/University/Downtown, responded to this review

Thank you so much for your feedback. We truly appreciate it. After sold out nights we do our absolute best to make sure all our rooms are cleaned and inspected before we start checking people into them. That way we uphold the quality standards that Days Inn requires. Thanks again for your review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Walk to University of Texas at Austin!Walk to the football games!Walk to St. David's Hospital1/2 mile to Frank Erwin Center1 mile to Downtown ($6-8 cab ride)24-HR restaurant next door (Star Seeds Cafe) ... more   less 

Additional Information about Days Inn Austin/University/Downtown

Address: 3105 North I-35, Austin, TX 78722
Region: United States > Texas > Austin > University of Texas
Price Range: $97 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn Austin/University/Downtown 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Days Inn Austin University / Downtown Hotel Austin
Austin Days Inn
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Questions & Answers

Here's what travellers have asked, with answers from Days Inn Austin/University/Downtown staff and other travellers.
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Questions? Get answers from Days Inn Austin/University/Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“stay somewhere else”
 of 5 bubbles mblair441, 21 Feb 2017 | Read review
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 of 5 bubbles Rubester1472, 10 Feb 2017 | Read review
“STAY AWAY! Roaches, No Hot Water”
 of 5 bubbles smaz04, 23 Aug 2016 | Read review
“Request a renovated room”
 of 5 bubbles RRMilton, 1 Jun 2016 | Read review
“Ask for a room away from the street.”
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