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Doubletree by Hilton Hotel Austin

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#58 of 197 Hotels in Austin
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Doubletree by Hilton Hotel Austin
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1,180 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Hotel Austin
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Showing 1,169: English reviews
Longview, Texas
Reviewed 22 May 2016

Best, easiest check-in and check-out ever. From the valet service to the desk staff and the room, everything was like it should be. The staff was friendly and helpful and fast. Management is on their toes!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kurt R
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Kurt R, Thank you for the wonderful review about your recent stay at the hotel. I am so pleased to hear that everything was perfect with your stay from start to finish and I will be sure to pass along you feedback to the entire team. Thank you again. Andy Ellis Director of Sales & Marketing

Reviewed 22 May 2016

I was nervous about staying at a Doubletree. I was not aware Doubletree was affiliated with Hilton. The hotel is completing a renovation and I was surprised with the cleanliness, appointments and overall experience. Typically I do not sleep well in hotels and this was one of the few times I felt rested. Front desk staff was very friendly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael L
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Michael L, Thank you so much for taking time to post a review about your recent experience at the Doubletree. We definitely appreciate the wonderful feedback regarding both the renovation and the service that you received and I was very pleased to hear that you got a good nights sleep. We hope to see you back at the Doubletree...

Whitehouse Station, New Jersey
Reviewed 22 May 2016

I like my stay at the Doubletree, there is remodeling occurring so arrival experience is distracting. The rooms are very clean, the staff is friendly and helpful. I had to depart on a very early flight, they help me depart very quickly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank marvinf62
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear marvinf62, Thank you for staying at the Doubletree by Hilton Austin and we definitely appreciate your feedback. I am glad that you enjoyed your stay and that you found the hotel and our wonderful staff to be very helpful. We look forward to your next visit. Andy Ellis Director of Sales & Marketing

Houston, Texas
Reviewed 22 May 2016 via mobile

I stayed at this hotel for two nights for UT's graduation. From a distance, this hotel looks great, and we were excited about the courtyard style. Once we were in the hotel, it was easy to see all its issues. The lobby is pretty nice though under construction. The restaurant and bar seem to be in a transition period. Despite...

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Thank Jennifer J
Odessa, Texas
Reviewed 19 May 2016

The food was fantastic! I highly recommend the wings and brownies. We'll continue to stay at this place. Our daughter is currently a UT student and we enjoy that it is so closed to the campus. Thanks!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lucas R
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Lucas R, Thank you for the great review and the wonderful feedback on your dining experience. The wings are definitely a house favorite and I will be sure to pass this along to our Chef and his team. I am so pleased that our location is very convenient for your needs and we look forward to your next visit....

Richmond Hill, Canada
Reviewed 18 May 2016

I stayed here for a few night in May for a conference and their facilities are nice and the catering was very good. The staff, from the front desk to the bar to the servers are all very friendly and professional. We were made to feel very conformable and the hospitality was great. The hotel is in the midst of...

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Helpful?
Thank jsk_eats
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear jsk_eats, Thank you for taking time to post a review about your recent stay at the Doubletree by Hilton Austin. We definitely appreciate the feedback about our team and the renovations and we hope to see you again next time you are in Austin, whether for business or pleasure. Thank you again, Andy Ellis Director of Sales & Marketing

Ballwin, Missouri
Reviewed 18 May 2016 via mobile

Comfortable, clean , some renovation in progress but minimal. Staff was great. Plenty of areas to relax. Parking garage convenient. Pool really small but nice area to relax. Breakfast a bit pricey but very good. Lobby lager and spacious. Inside courtyard had a nice feel and very quaint

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Helpful?
Thank michaelaN931BT
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear michaelaN931BT, Thank you for the great feedback on your recent stay. I am so pleased that you had the opportunity to experience all that the hotel has to offer and that everything was to your satisfaction. I hope that we have the opportunity to host you again in the near future. Andy Ellis Director of Sales & Marketing

Rhode Island
Reviewed 16 May 2016 via mobile

This hotel is tired. It needs a blood transfusion and lots of TLC. The elevators have broken floor tiles and paint worn off. Oh and they have an unpleasant odor. Even the elevator numbers are worn. The bathroom has one dim light over the bathtub/shower and nothing over the other end where the toilet is. My suite was a joke...the...

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1Thank RPDD
Miri L, on behalf of the staff at Doubletree by Hilton Hotel Austin, responded to this review

Dear RPDD Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our...

Bryan, Texas
Reviewed 15 May 2016

Nicely run hotel, friendly employees, convenient location. It didn't hurt anything that it is located right next to Pappadeaux Seafood. The only negative was the signage being a bit unclear leading from the garage back to the hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dinah1119
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear dinah1119, Thank you for taking time to post a review on TripAdvisor about your recent experience at the Doubletree By Hilton Austin. We definitely appreciate all the kind words about the hotel, our location and our employees and the wonderful feedback regarding the signage. I will be passing along all of your comments to the team. We look forward...

Aiken, South Carolina, United States
Reviewed 14 May 2016

Rooms are clean and the bathroom sink areas are newer and higher level however the tub areas need some work. Shower heads are low so tall people are going to have to do some bending. Also, there was mildew on the caulking around the soap and shampoo shelves. Towels are nice and thick. Inside of the elevators need some work,...

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Helpful?
Thank citidwel
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear citidwel, Thank you for the great feedback on your recent stay at the Doubletree. I will be sure to pass along your comments about our bathrooms to our Engineering team so that we can go back in and rectify the issues. I appreciate the comments about our friendly staff and that overall you had a pleasant stay. I hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Austin, centrally located at the intersection of IH-35 North and Highway 290 East. Situated between the downtown business district and the Austin Arboretum, the DoubleTree by Hilton Hotel Austin is just 20 minutes from Austin Bergstrom International Airport and five minutes from downtown Austin. Our elegant Spanish Colonial-style hotel is minutes from the best shopping, dining and entertainment Austin has to offer. ... more   less 

Additional Information about Doubletree by Hilton Hotel Austin

Address: 6505 N Interstate 35, Austin, TX 78752-4346
Region: United States > Texas > Austin
Price Range: $194 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree
Hotel Style:
#20 Green Hotel in Austin
#41 Business Hotel in Austin
#46 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Austin staff and other travellers.
5 questions
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San Jose, California
4 months ago
over a year ago
Moody, Texas
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the highway facing (you'll hear the traffic)”
 of 5 bubbles AlexHuart, 14 Feb 2017 | Read review
“Request a room with iews of interior courtyard and pool”
 of 5 bubbles 421stevei, 18 Jan 2017 | Read review
“All rooms are fine that I have been exposed to, except maybe the ones on the inside porch level.”
 of 5 bubbles Manousso, 28 Dec 2016 | Read review
“exec rooms are nice a spacious.”
 of 5 bubbles charlesd503, 29 Nov 2016 | Read review
“Floor 3 or 4 for HHonors; 6 is top of building”
 of 5 bubbles davidhO9904JZ, 16 Nov 2016 | Read review
5 of 5