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Doubletree by Hilton Hotel Austin

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#58 of 197 Hotels in Austin
GreenLeadersBronze level
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Doubletree by Hilton Hotel Austin
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1,181 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Hotel Austin
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Showing 1,170: English reviews
Aiken, South Carolina, United States
Reviewed 14 May 2016

Rooms are clean and the bathroom sink areas are newer and higher level however the tub areas need some work. Shower heads are low so tall people are going to have to do some bending. Also, there was mildew on the caulking around the soap and shampoo shelves. Towels are nice and thick. Inside of the elevators need some work,...

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Helpful?
Thank citidwel
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear citidwel, Thank you for the great feedback on your recent stay at the Doubletree. I will be sure to pass along your comments about our bathrooms to our Engineering team so that we can go back in and rectify the issues. I appreciate the comments about our friendly staff and that overall you had a pleasant stay. I hope...

Reviewed 14 May 2016

This was a quick stop for our family on a road trip but a great choice. Clean rooms and friendly staff! There are a couple of places to eat within walking distance but not much else around if you don't have a vehicle.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Z7205TZkevink
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Z7205TZkevink, Thank you for posting a review about your recent experience at the Doubletree by Hilton Austin and for making us a part of your road trip. We definitely appreciate the feedback and I am so pleased that you enjoyed your stay. Safe travels, Andy Ellis Director of Sales & Marketing

Dallas, United States
Reviewed 11 May 2016

I've stayed at this hotel other times and I picked this hotel again because I knew it would be a comfortable stay. Unfortunately this time was anything less than excellent. My room was nice and I got a good night's sleep. My issue was with customer service, particularly the valet. I opted to use the valet instead of self parking...

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Helpful?
1Thank Christine M
Miri L, on behalf of the staff at Doubletree by Hilton Hotel Austin, responded to this review

Dear Christine M Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with the valet. Thank you for alerting us to this issue, and we hope you’ll give us another chance to make it right.

Houston, Texas
Reviewed 11 May 2016

I love this hotel...location was great.. room was beautiful and very clean..we had a few problems at first...however staff was over willing to correct the problem..they made our stay very comfortable.I would recommended this hotel for your stay

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank T6303VAmonicac
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear T6303VAmonicac, It's always a pleasure to receive such a fantastic review and wonderful comments about the property and I am so happy that you had a great stay. Our team works very hard to ensure that our guests have a memorable experience and that we are quick to take care of any opportunities that present themselves. I definitely appreciate...

Reviewed 7 May 2016

This hotel is finishing up a remodel, and it's looking great. My room was clean and comfortable. We were there for a conference, and the hotel staff helped to make it a pleasant experience. The food at the onsite restaurant was very good. Jesus and Darian were awesome. Will definitely stay here again.

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Helpful?
Thank Stephen M
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Stephen M, We definitely appreciate the feedback on the remodel of the hotel and we are so excited about the new look and feel. I was very happy to read that you enjoyed the hotel and that your conference experience was enjoyable and that you had the opportunity to spend some time in Texture, our new restaurant and bar...

San Antonio, Texas
Reviewed 6 May 2016

Awesome service. My favorite people were Jesus, the bartender and Ali the host for Texture restaurant. They both made my stay much more enjoyable. The staff at the hotel are all very welcoming. The rooms are nice and very clean.

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Helpful?
Thank Cynthia T
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear chelsol5, It is always great to see our fantastic team members mentioned by name in a review as it gives us the opportunity to celebrate. I will be passing this along to the entire staff at the hotel. Thank you for taking time to post such a wonderful review and we hope to see you at the hotel again...

Atlanta, Georgia
Reviewed 4 May 2016

I recognize that they've recently renovated the hotel, but it's still a pretty dated property. As a Hilton Diamond, I was treated well by the staff and got a nice room, but there were enough things that I wouldn't actively seek to return: 1. Room was very loud - I could hear sounds from the hallway and the rooms next...

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Helpful?
Thank Josh L
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Josh L, Thank you for the great feedback about your recent stay at the Doubletree by Hilton Austin and also for being a HHonors Diamond member. We do take your comments very seriously and I will be sure to address each one with the appropriate departments. We want to ensure that every guest has an exceptional experience when they...

Austin, United States
Reviewed 3 May 2016

Had to find a hotel last minute for trip to Austin (OpenStack Summit). The price was better than surrounding properties and the service was excellent. I like the offer to leave the room alone (no housekeeping) in lieu of extra Hilton Points or $5/day food discount. Great idea!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael O
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Michael O, I would first like to thank you for being a Hilton HHonors member and for staying with us. We definitely appreciate the kind words about our service as we strive to ensure that every guest has an exceptional experience. Please come visit us again the next time you are in the Austin area. Thank you, Andy Ellis...

Tyler, Texas
Reviewed 2 May 2016

Apparently the hotel has been in remodeling phase for several months. That didn't stop them from starting at 7:30 on a Saturday. Time to get up! Breakfast was good, though a little on the pricey side. Overall, room was nice, if not quirky with having a back door that opens to the outside walkway

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank swhnsd
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear swhnsd, Thank you for taking time to post a review about your recent stay with us and for the great feedback. I want to apologize for the inconvenience that you experienced early Saturday morning as this should not have occurred but I was happy to see that you enjoyed your breakfast in Texture, our new restaurant. I do believe...

Albany, LA, United States
Reviewed 2 May 2016

This is a fine hotel overall. However, there were a few little things that deprive from the top quality value. The wirless internet service it horrible to non-existant. Cell service is also poor. Step outside and it is fine. There wre connecting doors to the next room but the deadbolt on our side did not work. Fortunately there was another...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Merrill H
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Merrill H, Thank you so much for the wonderful review and also for pointing out the issues you experienced with your guestroom. We are researching these to have them rectified by our Engineering team. I would like to apologize for the challenges that you experienced with our wireless service and this to is being worked on as we know...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Austin, centrally located at the intersection of IH-35 North and Highway 290 East. Situated between the downtown business district and the Austin Arboretum, the DoubleTree by Hilton Hotel Austin is just 20 minutes from Austin Bergstrom International Airport and five minutes from downtown Austin. Our elegant Spanish Colonial-style hotel is minutes from the best shopping, dining and entertainment Austin has to offer. ... more   less 

Additional Information about Doubletree by Hilton Hotel Austin

Address: 6505 N Interstate 35, Austin, TX 78752-4346
Region: United States > Texas > Austin
Price Range: $191 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree
Hotel Style:
#20 Green Hotel in Austin
#41 Business Hotel in Austin
#46 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Austin staff and other travellers.
5 questions
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San Jose, California
4 months ago
over a year ago
Moody, Texas
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the highway facing (you'll hear the traffic)”
 of 5 bubbles AlexHuart, 14 Feb 2017 | Read review
“Request a room with iews of interior courtyard and pool”
 of 5 bubbles 421stevei, 18 Jan 2017 | Read review
“All rooms are fine that I have been exposed to, except maybe the ones on the inside porch level.”
 of 5 bubbles Manousso, 28 Dec 2016 | Read review
“exec rooms are nice a spacious.”
 of 5 bubbles charlesd503, 29 Nov 2016 | Read review
“Floor 3 or 4 for HHonors; 6 is top of building”
 of 5 bubbles davidhO9904JZ, 16 Nov 2016 | Read review
5 of 5