We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Embassy Suites by Hilton Austin - Central

EmbassySuites.comUS$129*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$243*
US$129*
US$243*
US$129*
US$243*
US$129*
Compare best prices from top travel sites
and 13 more sites!
Professional photos
Embassy Suites by Hilton Austin - Central
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,125 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,120: English reviews
Start your review of Embassy Suites by Hilton Austin - Central
 Click to rate
North Richland Hills, Texas
Reviewed 1 week ago

I understand they are under construction and but if you cant deliver on services just close and reopen when you can. Lack of cars in parking lot tells me occupancy is way down. As other reviewers have said it looks like what it is namely a construction site. Free breakfast is supposed to be at 6 which for those of...

 Report
Helpful?
Thank rba7289
Management response:

Dear rba7289, Thank you for your review about your stay here. I want to apologize for the inconveniences you had during your stay. I will be reviewing your comments with my team here to ensure we are opening on time for breakfast. I agree it is important that we are on time so that all our guests can plan their...

Boulder, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 9 April 2017

I always love staying at Embassy Suites', and this one was no exception. Comfortable room for a nice little vacation with my boyfriend. Room service was fast and the wings were tasty, and breakfast was great as well. The only complaint I had was that we were up on the 10th floor and the elevator took about 5 minutes to...

 Report
Helpful?
Thank hare2195
About Hotel's Favourite Review
Management response:

Dear Hare2195, Thank you for your review about your stay here. I appreciate your positive comments and will be sharing with our team! Thank you for choosing to stay with us and we hope to see you in the future when our renovation is complete. Sincerely, Tim Goodman

Selma, Texas
Reviewed 1 week ago

They are undergoing major construction. The place is a mess. It's dusty and smelly. I can't believe they are letting people stay here. I stayed in an older room and it's pretty worn. And there was dried food On my sofa. Staff is all courteous and great. I feel bad for them cause they have to deal with all the...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank adrianamassone
Management response:

Dear adrianamassone, Thank you for your review about your stay here. I want to apologize for the invconvienances you had during our renovation process and with your suite. I will be reviewing with housekeeping in reference to your room. In reference to our renovation we know that once the remodeling is complete our guests are going to enjoy the new...

Cleveland, United States
Reviewed 1 week ago

I am a Diamond member- and I've seen some poor Hilton properties in the past- this one is absolutely the worst one I've ever seen. Don't stay here- they should be closed during their renovations. Dangerous- loud - smelly. I feel bad for the staff, because it's not their fault- and they are actually very nice.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Paul C
Management response:

Dear Paul C, Thank you for your review about your stay here at our property. I want to apologize for the inconveniences you had with our renovation process. I understand your disappointment and how this affected your stay. Once our renovation is complete it will have a whole new look and quality that all our guests will enjoy. Once again...

Zapata, United States
Reviewed 1 week ago

I understand the hotel is under construction/renovations, but they should notify the customer. This was a very unsatisfied experience. However I would have known, I would have stayed at another Embassy suites if available.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank U8640ODeduardov
Management response:

Dear U864OODeduardov, Thank you for your review about your stay here at our property. I want to apologize for the inconveniences you had here. We do have our renovation listed on our website and have notified our central reservation department so that they can make everyone aware. I will recheck these areas to ensure this listed and being explained. Once...

Brownsville, Texas
Reviewed 1 week ago via mobile

We knew the facility was being renovated, but stayed anyway. The bartender at the managers reception was great. Mixed us some pretty good drinks. The lobby was pretty torn up, but the staff were very accommodating. Everything was well planned so the guests received the treatment they are accustomed to at the embassy.

 Report
Helpful?
Thank Brian A
Management response:

Dear Brian A, Thank you for your review about your stay here. It is nice to hear that your experience was a pleasant one. I will be sharing your feedback with our team here so that they know they did a great job in pleasing you. We look forward in you staying with us again in the near future. Sincerely,...

Columbus, Ohio
Reviewed 2 weeks ago

Hilton is supposed to exemplify elegance and quality. We arrived for an exciting weekend for the I Heart Country Awards Show and found the hotel in a very major renovation with dust, plastic tarps, staff wearing hard-hats and major noise even on the weekend. So much for a pleasant experience especially without any warning. Very deceptive!!!

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Terry T
Management response:

Dear Terry T, Thank you for your review about your stay here. I want to apologize for the invconvienances you had with our property. We do have it listed on our website about the renovation as well as Hilton Reservation department is aware notifying guests. During this process we allowed our team to wear plastic hard hats for fun and...

Reviewed 2 weeks ago

Stayed as part of a block of rooms for a bachelor party. There was renovation going on through the middle of each day but as the staff had told us, the timing was limited to 10-5:30. Staff was very friendly and went out of their way to make us feel comfortable and enjoy our stay. Special thanks to Madison who...

 Report
Helpful?
Thank Andrew G
Management response:

Dear Andrew G, I want to thank you for your review about your stay here. It is nice to hear that your stay was a most pleasant one. I will be sure to share your comments with my team here. Thank you again for your positive feedback and I hope to see you in the future at our property once...

Killeen, Texas
Reviewed 2 weeks ago

I usually love staying with embassy suites but this was the worst stay ever hotel was under construction half the hotel and amenities were either cut in half or were off limits parking was bad and hard to find

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank 68keithv
Management response:

Dear 68keithv, Thank you for your review about your stay here at our hotel. I want to apologize for the invconvienances you had here. I will be sharing your comments with our team here to see what we can do better during our renovation process. Once complete our property will be at a new level in quality that all our...

Houston, United States
Reviewed 2 weeks ago

As of April 27-30, Embassy Suites at 5901 I35N, Austin is underway with massive remodeling project. Hard hats and plastic sheeting abound. There are birds on the lobby and first aid at the front desk is unavailable (but apparently there is a gas station right next door). The fixtures are great, water pressure, too. The breakfast staff is great.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank 401dorothyl
Management response:

Dear 410dorothyl, Thank you for your review about your stay here at our property. I want to apologize for the invconvienances you had here. Our renovation is to update the property to a new quality that all our guests can enjoy. I will be sharing your comments with our team here and please feel free to contact me (512-454-8004) to...

256 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (170)
Viewed
Hotel & Grounds (28)
Viewed
Bathroom (18)
Viewed
Room/Suite (45)
Viewed
Dining (9)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (4)
Viewed
0:48
Videos (2)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (86)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (20)
Viewed
Business Centre/Function Rooms (19)
Viewed
Dining (9)
Viewed
Pool/Beach Area (6)
Viewed
Bathroom (2)
Viewed
Other (15)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Austin hotels
Show Prices
Show Prices
Show Prices
Crowne Plaza Austin
#27 of 201 in Austin
1,198 reviews
St. Johns
Drury Inn & Suites Austin North
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Austin - Central

Address: 5901 North I-35, Austin, TX 78723
Region: United States > Texas > Austin
Price Range: $186 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Austin - Central 3*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Expedia, Hotwire, Orbitz, Travelocity, Priceline, Cancelon, HotelsforEveryone, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Embassy Suites by Hilton Austin - Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Austin Embassy Suites
Embassy Suites Austin
Hotel Style:
#61 Business Hotel in Austin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Austin - Central staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Embassy Suites by Hilton Austin - Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the omni”
rba7289, 15 May 2017 | Read review
“Hotel is under renovation. It has been adequate in the past, but only a three star type hotel.”
PVKJ, 1 May 2017 | Read review
“No good views..situated next to interstate. Wi-fi intermittent. Choose a room in another hotel.”
ttravels2017, 9 Apr 2017 | Read review
“Our room was right at the elevator (facing the elevator). I'd suggest another room.”
722damiand, 19 Feb 2017 | Read review
“higher floors will have beautiful view of downtown Austin!”
rmk3a2, 2 Feb 2017 | Read review
5 of 5
EmbassySuites.com
US$129* /night
View Deal
Booking.comUS$129
Expedia.comUS$129
AMOMAUS$243
View all 16 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates