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Embassy Suites by Hilton Austin - Downtown/Town Lake

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#75 of 200 Hotels in Austin
Certificate of Excellence
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Embassy Suites by Hilton Austin - Downtown\/Town Lake
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964 Reviews from our TripAdvisor Community

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Showing 951: English reviews
Yoakum, Texas
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 days ago NEW via mobile

My mother was at St David's Hospital on 32nd. This hotel was 2.5 miles away. Took 30 minutes in traffic but only 5 minutes without traffic. Allie was friendly and checked us in quickly. Manager's happy hour was very welcomed. Damond was the courtesy van driver who took us to Perry's. He was informative, polite and got us there and... More 

Helpful?
Thank bootlegger77
Houston, Texas
Level Contributor
119 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 days ago NEW

All around a good hotel for families traveling to Austin. Most Embassy Suites have the same lay out for rooms, hotel, and amenities, and this ES is no exception. The staff was courteous and very helpful. The complimentary breakfast for hotel guests is perfect for a family on the go but needing fuel for a busy day around Austin. The... More 

Helpful?
Thank RawwDogg
doylestown, United States
1 review
Reviewed 4 days ago NEW

We had a great time in Austin , the hotel staff was great. You can't beat the value of what you get . Food and atmosphere was excellent in the hotel . The complimentary breakfast and managers reception is excellent . I would stay here again .

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 978timothyw
Fort Worth, United States
2 reviews
Reviewed 6 days ago NEW

Hotel is within walking distance of downtown Austin. Nice Managers Reception in the early evening with a full servive bar, with food into thd evening, we had one problem with our door being open about sn inch when we returned after the Texas/TCU game. Nothing missing but this should not have happened.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kelley R
Houston, Texas
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW via mobile

We were disappointed in this Embassy Suites. The premium suite was smaller than expected - smaller bedroom, narrow bathroom, closet door in conflict with bedroom door. The suite was clean and staff were excellent (very courteous and friendly, immediate responsiveness to requests). The breakfast was ok but did not offer the wider choices we see at other Embassy Suites although... More 

Helpful?
Thank L P M
Richardson, United States
1 review
Reviewed 6 days ago NEW

very enjoy my stay here! great location, great view, excellent hotel and staff. Nice renovation. Was there for Black Friday Sales and the staff was very nice for our late check-in by extended our check out time. will come back again! Also love the complementary breakfast.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 329jiaxiw
Baltimore, Maryland
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 days ago NEW

This hotel is within easy walking distance to 6th street, Rainey street and the city trails. The staff is very helpful and friendly. The rooms are typical Embassy Suite style rooms but are modern and very clean. The onsite parking is easily accessible and the hotel shuttle is very dependable and can get you to any of the hot spots... More 

Helpful?
Thank Hartz7777
Dalla, TX
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Rooms date back to 1998. Bathroom was in poor repair and mold in the shower. Atrium and lobby have been recently updated. Good location. Parking garage was easy to access. You have to walk across the bridge for good restaurant choices. I would not stay at this location again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank credibleadvice
Houston, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

This hotel hits the mark on all points. Top grade service, excellent spacious rooms, quality breakfast included. The hotel has an open bright and airy vibe and is fresh and clean. They really hit the service out of the park without ever being pretentious or snooty. A++ Very close to hike/bike trails and plenty of good food and fun things... More 

Helpful?
Thank Octobone
abilene, United States
1 review
Reviewed 1 week ago

Very friendly staff great carhops Clean rooms and hallways quiet did not hear anyone else great managers special nightly with free drinks and appetizers loved the appetizers and great selection for breakfast buffet

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank judymr2016

143 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Austin - Downtown/Town Lake

Address: 300 South Congress Avenue, Austin, TX 78704
Region: United States > Texas > Austin
Price Range: $255 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Austin - Downtown/Town Lake 3.5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Orbitz, Expedia, Priceline, Booking.com, Travelocity, Hotels.com and Odigeo so you can book your Embassy Suites by Hilton Austin - Downtown/Town Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
Austin Embassy Suites
Embassy Suite Austin Downtown
Hotel Style:
#23 Romantic Hotel in Austin
#27 Family Hotel in Austin
#38 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Austin - Downtown/Town Lake staff and other travellers.
6 questions
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Tulsa, Oklahoma
Liberty Center, Ohio
over a year ago
Tyler, Texas

See all questions (6)

Questions? Get answers from Embassy Suites by Hilton Austin - Downtown/Town Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Indoor pool heated, parking behind hotel in structure”
 of 5 bubbles RawwDogg, 1 Dec 2016 | Read review
“Rooms on the north side have better views especially above the 4th floor.”
 of 5 bubbles 439kents, 4 Nov 2016 | Read review
“Rooms on the Congress Street side get lots of morning light, and you get a good panorama of the downtown.”
 of 5 bubbles walkerpix, 4 Nov 2016 | Read review
“Choose rooms above 3rd floor as traffic noise can be heard in lower floors”
 of 5 bubbles RhettL905, 4 Nov 2016 | Read review
“the eight floor is the best you have the downtown view!”
 of 5 bubbles yolandaarevalo16, 29 Oct 2016 | Read review
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