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07/05/2017 08/05/2017
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    DoubleTree by Hilton Hotel Austin Northwest Arboretum

    8901 Business Park Dr, Austin, TX 78759-7440
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$12
    US$128
    US$116
    US$128
    US$116
    US$128
    US$116
    Traveller (46)
    Room & Suite (19)
    Dining (3)
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    655 reviews
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    259 reviews
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    Overview

    • Excellent47%
    • Very good26%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “holiday inn” (15 reviews)
    “easy access” (11 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Hotel Austin Northwest Arboretum
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    HYATT house Austin / Arboretum
    655 reviews
    #24 of 200 hotels in Austin
     
    Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area
    224 reviews
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    Embassy Suites by Hilton Austin Arboretum
    837 reviews
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    Courtyard Austin Northwest/Arboretum
    259 reviews
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (390)
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    1 - 5 of 390 reviews

    Reviewed 4 days ago

    An experience below par for this chain. While the staff has been friendly, this hotel is outdated and not amenity rich. The room itself is dimly lit, the desk and chair do not provide comfortable work space. As the woman in the adjacent room speaks...More

    Thank Lisa C
    Response from Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum

    Dear Lisa C, We are deeply sorry you felt like your experience with us was below par. We greatly appreciate your feedback regarding areas of opportunity as we are continually working to improve our guest experience.

    Hotel's Favourite
    Reviewed 11 March 2017 via mobile

    I stayed here for one night while in the Austin area for a business trip. When we arrived we were surprised to find a property that did not feel like other Doubletree properties, in fact it felt more like an Embassy Suites as it had...More

    Thank Playa03
    Response from Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum

    Playa03, We are thrilled that you loved our unique property and had the opportunity to partake in our managers reception while you were with us. Thank you for the 5-star review! We greatly appreciate it and look forward to welcoming you back!

    Reviewed 4 days ago via mobile

    The location of this facility is located in a business district and a bit dicey to get too depending on your directions. On my apple maps device I had to exit off the freeway and take a quick right turn after switching lanes.... dangerous. I...More

    Thank Vi S
    Response from Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum

    Dear Vi S, We are very sorry to hear that we fell short in providing you with an exceptional stay. Our team diligently works to meet the needs of our guests as they arise and is continually working to improve our overall guest experience. We...More

    Reviewed 5 days ago

    Double tree was overall a good hotel. Nice ambiance and amenities. Great location to dining and shopping. Least favorite was the bed and wall quality. Could not sleep throughout stay because of hallway noise.More

    Review collected in partnership with DoubleTree by Hilton
    Thank ashleygG6879IQ
    Response from Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum

    Dear AshleygG6879IQ, Thank you so much for staying with us and for taking a moment to share your experience. We are thrilled that you enjoyed our hotel's ambiance and amenities and sincerely apologize for the hallway noise that kept you from a good night's rest....More

    Reviewed 5 days ago via mobile

    We had a quick one night trip but we were pleased overall with the hotel. Front desk staff were quick and courteous. Rooms comfortable and clean. Heated pool and gym facilities were great! Wish we could have stayed longer. Juan M. at breakfast went over...More

    Thank jmerich
    Response from Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum

    Dear Jmerich, I'm thrilled to hear that you were pleased with your overall accommodations and enjoyed our amenities and staff! We greatly appreciate your honest feedback regarding your A/C and will have our maintenance team troubleshoot that specific guest room immediately. Thank you again for...More

    HYATT house Austin / Arboretum
    655 reviews
    #24 of 200 hotels in Austin
     
    Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area
    224 reviews
    #44 of 200 hotels in Austin
     
    Embassy Suites by Hilton Austin Arboretum
    837 reviews
    #33 of 200 hotels in Austin
     
    Courtyard Austin Northwest/Arboretum
    259 reviews
    #85 of 200 hotels in Austin
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$115 - US$193 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #62 Business Hotel in Austin
    Photos
    Traveller (46)
    Room & Suite (19)
    Dining (3)
    Pool & Beach (1)
    Nearby
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    Courtyard Austin Northwest/Arboretum
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Azelea L
    My husband and I are traveling to Austin next for our anniversary and we were wondering about this hotel. Is there any really great restaurants in the area? It seems far off from everything. How are the spa's in this part of Austin?
    27 February 2016|
    Answer
    Response from MiamiLouH | Reviewed this property |
    Try EddieV's Arboretum, Chez Zee and Siena Toscana all within a 10 minute drive. All reviewed on here as well
    0
    Votes
    abd5281
    What is the mosy cost effective way to get to your resort from the international airport? Are there any restaurants nearby?
    4 July 2015|
    Answer Show all 2 answers
    Response from Philesa E | Property representative |
    Our hotel currently offers transportation service within 4 miles of the hotel which include two main shopping areas – The Domain and The Arboretum – which combined have a total of over 150 stores and restaurants. At this... More
    0
    Votes
    aevexans
    I requested a smoking room. Are they available. The reviews were not complimentary and I have a great deal of anxiety about this property.
    2 October 2014|
    Answer Show all 4 answers
    Response from khrd | Reviewed this property |
    I believe the entire hotel is non-smoking which was one of my reasons for choosing it.
    0
    Votes
    Room Tips
    "I wish I could show you the video."
    Read review
    "Higher floor rooms have less noise."
    Read review
    "easy access to highways on the northwest side of town"
    Read review
    "This hotel is well located alongside Hwy 183 and MOPAC making it easy to get around Austin. Lots of shopping..."
    Read review