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La Quinta Inn Austin University Area

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La Quinta Inn Austin University Area
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257 Reviews from our TripAdvisor Community

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Showing 247: English reviews
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Whitney, United States
Reviewed 1 week ago

Awful place stay away from it, no water pressure, TV's are volume locked, and breakfast is no good! Was the worst stay at a hotel ever! Would not recommend this place to the devil! There are many other locations around Austin that I am sure are way better accommodations than this place. I have stayed t a few in the...

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Helpful?
Thank rogerhV1273HE
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Austin University Area, responded to this review

Thank you for your feedback regarding your recent stay with us. We apologize for the issues that you have noted and are disappointed that our hotel did not exceed your expectations. Steps will be taken to correct those problems. We do hope you will choose to stay with us again so we can have the opportunity to provide you with...

Newhall, United States
Reviewed 2 weeks ago

Very good value for Pet friendly hotel. I made use of the lobby computer and printer with ease. Room furniture was quite comfortable including bed. Food was acceptable nothing special but decent for the money. Coffee was good in breakfast room. Room just lacked some details in the cleaning & dusting, nothing major. Staff was friendly and helpful!

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Helpful?
Thank gilo611
Raynell M, General Manager at La Quinta Inn Austin University Area, responded to this review

Thank you for responding about your stay! We appreciate your feedback and strive to do our very best for you! We hope that you will continue to stay with us when you are in the area and allow us to accommodate your stays. Respectfully, General Manager

Dallas
Reviewed 4 weeks ago

Outside could be painted & upgraded/brightened up a little. Room & floor was clean. Food selection was alright. Location to business gathering was good. Did not want to stay downtown. This location was ideal.

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Helpful?
Thank levarnr
Raynell M, General Manager at La Quinta Inn Austin University Area, responded to this review

Thanks for your feedback! We are in the process of remodeling in the future. I’m pleased to hear that overall you had an enjoyable stay at Austin - University Area La Quinta. Our team looks forward to providing you with exceptional service in the future. Your response will help us to know in what areas we need improvement! It’s our...

San Antonio, United States
Reviewed 4 weeks ago

The LQ university is one of the cheaper hotels in the area. therefore lots of overnight workers stay there. the LQ staff does fine but at the low rates its getting a bit run down and lots of the workers hang out outside the rooms at all hours and smoke. the smoke will come into your room through the a/c...

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Thank Kevin Wayne A
General M, General Manager at La Quinta Inn Austin University Area, responded to this review

Dear Customer: Thanks for taking the time to write about your experiences at our Austin - University Area La Quinta. I’ll use your feedback to continue to provide the best possible stay and enforce the use of the designated smoking areas for our customer. Sincerely, Ray, General Manager

Lubbock, United States
Reviewed 5 weeks ago

We stay each time we are visiting UT at the La Quinta University Area. It is much cheaper than other La Quintas in the Austin area, and it is amazingly close to the campus. We have been staying there for over 20 years, and if our granddaughter attends UT, then we will stay there many more times.

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Helpful?
Thank jimcU7277ID
General M, General Manager at La Quinta Inn Austin University Area, responded to this review

Dear Guest: I appreciate you taking the time to tell us about your experience at La Quinta Austin - University Area. Your satisfaction and continued trust in La Quinta Inn are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your...

Balch Springs, Texas, United States
Reviewed 20 February 2017

This hotel is located in a crime ridden area of Austin, Texas. I noted a security guard that patrolled the property during my stay there. Due to this, there must be criminally activity occurring on the property. The property looked dirty & old. Was concerned that my vehicle might be broken into. Just "don't stay there" if you can help...

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Helpful?
Thank deansG6035OM
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Austin University Area, responded to this review

Thank you for bringing this issue to our attention. The safety and security of our guests is always our top priority. Please be assured the issue will be addressed with our management staff. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations.

Houston, United States
Reviewed 19 February 2017

I ran the hot water in the sink for almost TEN minutes but it never got hot. The shower right next to the sink had plenty of hot water but not in the sink. How does that happen? Also, this hotel is located almost under the freeway.

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Thank Troy F
General M, General Manager at La Quinta Inn Austin University Area, responded to this review

Dear Guest: I’ve read your comments about your stay at La Quinta Austin - University Area. WOW – not the type of experience we want you to have! Our goal is to provide you with a positive, memorable experience each and every time you stay with us as our guest. I’m sorry that we didn’t do so for you. I...

el paso, United States
Reviewed 17 February 2017

Someone knocked our door at 1:00 and he asked to open the door for parking ticket. We were afraid a lot. I did not open the door and he walked away after 5 minutes later. My wife and me woke up and afraid a lot. I am so unpleased.

Review collected in partnership with La Quinta
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Helpful?
Thank 661bayramd
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Austin University Area, responded to this review

Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. The safety and security of our guests is always our top priority. Please be assured the issue will be addressed with our...

Austin, United States
Reviewed 16 February 2017

I did not take advantage of the complimentary breakfast. It would have been nice to be able to make my own waffles using batter that's ready made by the staff or scrambled eggs. There was no protein for breakfast; just a lot of carbs. I liked that there was fruit and muffins that I could take on the go since...

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Helpful?
Thank 458heenaa
Houston, United States
Reviewed 15 February 2017

Great Location -- state highway 2222 is a beautiful road; the motel is directly located on a crossroad between Houston/Austin and Dallas/SanAntonio, so I find it an excellent place to stay. Good Price

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Thank stevensI321VL
General M, General Manager at La Quinta Inn Austin University Area, responded to this review

Dear Guest Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Austin - University Area La Quinta. Our team looks forward to providing you with exceptional service in the future.It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Located just north of downtown Austin, the La Quinta Inn Austin University Area is only minutes from the Austin Convention Center, Texas State Capitol, Travis County Expo Center, and the University of Texas. Visit Bob Bullock State History Museum, 6th Street and the Wareho...see moreuse District, and the LBJ Presidential Library and Museum. No visit to Austin is complete without seeing the famous Congress Avenue Bats and the Star of Texas Fair and Rodeo. The La Quinta Inn Austin University Area has everything you need for a pleasant stay, including a helpful courteous staff. Spacious guest rooms come with such amenities as a free high-speed Internet access, a hair dryer, coffee maker, voice mail, HBO, movies on-demand, and video games. The hotel has an outdoor swimming pool for your relaxation. Enjoy our Free Bright Side Breakfast every morning. Located near the Highland Mall, just north of downtown Austin at the southwest corner of I-35 and Highway 290. Stay here for the Republic of Texas Biker Rally, Austin City Limits Music Festival, the Austin Film Festival, and the South by Southwest Media Festival ... more   less 

Additional Information about La Quinta Inn Austin University Area

Address: 5812 I-35 North, Austin, TX 78751
Region: United States > Texas > Austin > Hyde Park
Price Range: $102 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Austin University Area 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
La Quinta Inn Austin Highland Mall Hotel Austin
Austin La Quinta
La Quinta Austin
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Questions & Answers

Questions? Get answers from La Quinta Inn Austin University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the shower if you are tall - you may not be able to use it.”
 of 5 bubbles Jupitom, 9 Jul 2016 | Read review
“lower level back toward dumpster..really..did not have issues reported by friends”
 of 5 bubbles rvtraveller_10, 27 Jun 2016 | Read review
“Don't stay here”
 of 5 bubbles S1684JHrebeccab, 12 May 2016 | Read review
“Be sure to use your Corporate Lodging Card (CLC) to get the best rate.”
 of 5 bubbles cliffsiler, 22 Oct 2015 | Read review
“Try to get a room as far away from the freeway for quiet.”
 of 5 bubbles Razzman72, 8 Sep 2015 | Read review
5 of 5