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Omni Austin Hotel Downtown

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#37 of 197 Hotels in Austin
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Omni Austin Hotel Downtown
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2,489 Reviews from our TripAdvisor Community

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There are newer reviews for Omni Austin Hotel Downtown
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Showing 2,455: English reviews
New York City, New York
Reviewed 1 February 2016

Paid for suite on private floor. Spent first hour of our stay, after a long trip w/ a toddler, waiting for hotel maintenance to unclog our toilet. Particularly upsetting b/c wife had important meeting for which she couldn't prepare in the bathroom until maintenance came.....

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank BobC475
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Please accept our genuine apologies for your inconvenience as a result of the maintenance issue you encountered. We're very sorry the delay in response, and we do hope that the issue was resolved. Thank you for providing your feedback regarding this issue.

Austin, United States
Reviewed 1 February 2016

My husband and/or I have stayed at Omni hotels in the past. This was a first for our kids and they loved it. We actually live in the city where we stayed, to give the kids a "downtown" experience. What a blast! The Omni in Austin is in the perfect location, if you are looking to be right in the...

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Helpful?
Thank Suzanne M
Granite Bay, California
Reviewed 1 February 2016

The hotel is beautiful! Our room was very nice, large and clean. It is located in a great location. It's in walking distance to restaurants, bars and a bike ride away from the river area. The staff was very friendly. We will stay at this hotel on our next visit to Austin.

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Thank LifeIsGoodinGB
Reviewed 1 February 2016

We found the Omni in downtown Austin very easy to find coming from Houston. Centrally located, it is new and fresh. From valet to front desk on arrival staff was most warm and welcoming. We were upgraded to a suite(surprise). The bed was most comfortable and everything about the suite was warm and inviting.. A most pleasant stay . No...

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Helpful?
Thank Sebastiendog
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We appreciate your positive feedback, and we're pleased to hear that you enjoyed your suite accommodations. We hope to welcome you back in the near future.

Knoxville, United States
Reviewed 1 February 2016

Staff is excellent. Decor and furniture in my room has shown wear and tear and fridge did not close all the way. Shower pressure weak, blow dryer wimpy. Bed very comfortable, room clean, all else in working order. Convenient location to downtown and to our corporate offices.

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Helpful?
Thank Laura C
Houston, Texas, United States
Reviewed 31 January 2016

I was lucky enough to stay at the Omni during a recent business trip and upgraded to a suite due to my loyalty black status. (I've written about this in other posts but the Omni program is the easiest to accumulate status and the benefits are among the best of all travel programs.) After a long day of meetings, I...

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Helpful?
Thank Josh R
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We truly appreciate your patronage as a Black Level Select Guest, and we're very happy to hear that your stay was an exceptional one. We look forward to welcoming you back in the near future.

Reviewed 30 January 2016

The Omni is well-placed, with just about everything within walking distance of the hotel, if one can walk. The map they provide is extremely helpful, so if you don't know Austin, or are going to walk about at night, TAKE THE MAP. The room was a good size, with more than adequate storage space, an in-room safe, and a flat...

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Helpful?
Thank Lana B
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you very much for taking the time to provide your valuable feedback from every area of the hotel you encountered. We appreciate the details and will share your comments with our department heads in each area you highlighted in your review. Please return soon.

Los Fresnos, United States
Reviewed 29 January 2016

Stay was great. Staff was professional and extremely nice. Room Service was served in a timely manner, and was good. I ate breakfast at the restaurant downstairs, and there was a variety of options, including healthy ones. Wish the gym had a bit more options, but can't really complain because at least that was an amenity that is available. The...

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Thank Marisa A
Dripping Springs, Texas, United States
Reviewed 28 January 2016

All the staff from the valets, concierge and front desk, here were so friendly & helpful. The hotel is beautiful and our room was so comfortable. Room service was so quick and the food excellent. The only drawback was you could hear the IH 35 traffic a little, but it wasn't too bad at all. We highly recommend the Omni!

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Thank Stacey R
Wooster, United States
Reviewed 27 January 2016

The hotel was great, but the hotel staff really set apart the experience of staying there. Everyone I met on the staff was kind, helpful, and engaging in conversations. I can't say enough about the people that worked at the hotel from door men, concierges, staff at the desk, and the food and beverage staff/ servers. Everyone was wonderful.

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Helpful?
Thank Vince W
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We are very pleased to hear that our team members provided you with exceptional and noteworthy service. We'll be sure to share your compliments with our staff. Thank you for staying with us.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Region: United States > Texas > Austin
Price Range: $305 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Omni Hotels & Resorts, Booking.com, Priceline, Cheap Tickets, Travelocity and Jetsetter so you can book your Omni Austin Hotel Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Austin
Austin Omni
Hotel Style:
#7 Business Hotel in Austin
#17 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
#28 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Omni Austin Hotel Downtown staff and other travellers.
9 questions
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3 months ago
Houston, Texas, United States
Staffordshire, United Kingdom
10 days ago
5 months ago

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Questions? Get answers from Omni Austin Hotel Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have a 13th Floor - you have to stay on it. - Ghosts and Such!!!”
 of 5 bubbles AlishaF826, 12 Feb 2017 | Read review
“absolutely, avoid by the elevators, especially at this property”
 of 5 bubbles SouthWestUSA--Bill, 28 Jan 2017 | Read review
“I asked for a higher floor for a better view”
 of 5 bubbles Vinny747, 4 Jan 2017 | Read review
“18th Flt Balcony Suite/sweet. If noise, ask for OMNI ear plugs, they'll assist you w whatever they can! It's out of traffic too, DT!”
  • suite living room w sofa bed, ample room,,,
  • the suite bedroom, w reflection of bathrm
  • Sinning on 6th Street lol, 2 blks away, vu from balcony, 18th flr
 of 5 bubbles stevieb341, 26 Dec 2016 | Read review
“The higher the better. City view or atrium view will depend on personal preference.”
 of 5 bubbles JACfromDC, 14 Dec 2016 | Read review
5 of 5