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Crowne Plaza Austin

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#28 of 200 Hotels in Austin
Certificate of Excellence
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Crowne Plaza Austin
Crowne Plaza Austin
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1,182 Reviews from our TripAdvisor Community

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Showing 1,174: English reviews
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San Francisco, California
Reviewed yesterday NEW

The hotel is not new and could benefit from a refresh. The most important however is that the room was clean Special thanks to Paul, the driver who jumped in to take me to Austin downtown when no taxis were available.

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Helpful?
Thank htvl4212
Honolulu, Hawaii
Reviewed 2 days ago NEWvia mobile

Kaylee and Chris went above and beyond!! They made sure our stay was very enjoyable and pleasant!! Not only kaylee and Chris, the how hotel crew where awesome!!! I want to say thank you to everyone at crown plaza Austin!!!!' You guys are great!!! I would love to bring my family here!! Aloha a hui hou kakou!!!! Mari

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Thank 33mcrawley
Dallas, Texas
Reviewed 2 days ago NEW

Service is great the front desk was very helpful especially Kaylee help with everything I needed. I come here a lot for work and every time I come is a great experience. They have a pool and a hot tub.

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Thank auntiejordan81
Reviewed 4 days ago NEW

The rooms were just damp but aside from that it was nice. Decent gym with enough cardio machines. Can take the weights outside if it's a nice day. Shuttle driver Terence was awesome. Very knowledgeable and can give you tips on where to visit for food and other stuff. Front desk Kaylee also signed me up for a IHG membership....

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Helpful?
Thank Esther L
Reviewed 6 days ago NEW

Our greeting was spot on, room was great and a few items I forgot at home were supplied to me at no cost. John at the front desk was AWESOME! He's the guy you want to greet you when you've had a long day

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Helpful?
Thank Chris H
New York City, New York
Reviewed 6 days ago NEW

I've stayed here quite a few times on business. My company books the hotels, so I don't have a choice on where I stay when I'm in Austin. The hotel staff here is great, very accommodating, and helpful, and the shuttle takes you downtown (at least it did the last time I was there). But my goodness these rooms need...

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1Thank C H
Reviewed 1 week ago NEWvia mobile

Stayed here one night on business. Friendly staff, clean hotel. The room was clean, the bed was very comfortable. The room and service during the conference was good. The parking is close and very well lit at night. You have several restaurants near by that you do not have to drive out.

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Thank outlander4
Reviewed 1 week ago

I was welcomed by a gentleman in great spirits and asked me if I needed any help with anything. At check-in, the woman behind the counter ( I think her name was Kathleen, Kaleen, something like that) was extremely helpful and friendly. Sidney was great also.

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Helpful?
Thank brandon w
Reviewed 1 week ago via mobile

we had to wait 25 minutes for one person before the shuttle would move. that's unacceptable they couldn't send another shuttle. my room was extremely muggy the whole stay, no matter what i turned the AC to it wouldn't cool off. woke up a few times and just felt so damp. the staff is nice, gym is nice. pool was...

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Helpful?
Thank Esther L
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for taking the time to share your feedback about your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is great to know you found some nice things about our hotel. Please accept our apologies that on this...

New York City, New York
Reviewed 1 week ago via mobile

Went down for a late dinner the other day and was surprised that Sydney remembered me from my previous stay! She's got a friendly demeanor and is very attentive! They've also got some good cheeseburgers here!

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Helpful?
Thank Kristine U

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 

Additional Information about Crowne Plaza Austin

Address: 6121 N Interstate 35, Austin, TX 78752-3801
Region: United States > Texas > Austin
Price Range: $166 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Hotel Style:
#15 Business Hotel in Austin
#34 Family Hotel in Austin
#43 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Austin staff and other travellers.
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Questions? Get answers from Crowne Plaza Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to John at the front desk!”
chrishQ6533GX, 19 Apr 2017 | Read review
“I stay on the executive level which is very accomdating”
Chapel12361, 13 Apr 2017 | Read review
“Good rooms a little bit older but very clean”
C6773TDrickm, 24 Mar 2017 | Read review
“Ground floors have access to the hotel grounds and patio furniture directly outside the room.”
melodiec504, 28 Feb 2017 | Read review
“7th floor is very quite”
ittybity, 24 Feb 2017 | Read review
5 of 5