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Crowne Plaza Austin

1,311 reviews
#17 of 205 Hotels in Austin
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Traveller (117)
Room & Suite (108)
Dining (43)
Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(247 reviews)
“shuttle driver”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Austin
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,311)Write a Review
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Traveller rating
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All reviewsfront deskthe executive loungeshuttle drivergreat customer servicethe entire staffsmoking roombreakfast buffetnon smokingbusiness centerwandaconciergeshakaconferencedowntownihghighway
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21 - 25 of 1,301 reviews
Reviewed 4 weeks ago via mobile

Stayed 3 nights at the Crown Plaza and had breakfast all 3 mornings. Lorenzo and Maria were amazing. Both attentive, friendly, and accommodating. The Crown Plaza does not make omelets during the weekend but Lorenzo went out of his way to have them made. Great...More

Thank Gabriel H
Reviewed 5 weeks ago

Very noble and professional ! Crown Plaza should be honored to have Charlie working for them! I cane down for breakfast and I couldn’t have been anymore happier and comfortable on enjoying my breakfast with exquisite service from him and his fellow co workers.. I...More

Thank Shannon F
Reviewed 19 January 2018

Went to Houston to visit my daughter. We had a lovely room on the 7th floor with a free upgrade and stayed for 2 nights. We enjoyed the Monday morning breakfast and found the food to be good and the staff particularly friendly especially Wanda...More

Thank pgpdirect
Response from Randy B, General Manager at Crowne Plaza AustinResponded 19 January 2018

Thank you so very much for your kind words and for staying at our hotel. We pride ourselves on having friendly, helpful, and efficient associates and Wanda is one of our very best. I appreciate you taking the time to recognize her. We all look...More

Reviewed 17 January 2018 via mobile

We had a nice, quiet and clean room. The beds are great, not to soft and not to hard. Downtown is only 10 minutes away with a Uber or Lyft. We had a room on the 7th floor. A little bit disappointing was that the...More

Thank Carolin B
Response from Randy B, General Manager at Crowne Plaza AustinResponded 18 January 2018

I appreciate your loyalty to Crowne Plaza. We strive to always live up to our brand standards. I am sorry your experience with the Executive Lounge was somewhat disappointing. I will share your feedback with my staff to ensure our loyal travelers are receiving the...More

Reviewed 3 January 2018

First time in Austin, and the check in stuff was super friendly, Especially Priscilla , her professionalism exceeds expectations. Priscilla truly is great, i will definitely be backto the Crowne Plaza...More

Thank Ranferi R
Response from Randy B, General Manager at Crowne Plaza AustinResponded 5 January 2018

Thank you for your review. I always appreciate it when our associates are recognized. They all continually strive to provide top flight service and I'm pleased you enjoyed you time with us. I hope you will continue to choose the Crowne Plaza Hotel whenever you're...More

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134567261
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$120 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Austin
#15 Business Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Austin
#15 Business Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (117)
Room & Suite (108)
Dining (43)
Pool & Beach (29)
Amenities (21)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
maccasjg
24 August 2017|
AnswerShow all 4 answers
Response from Aussie001Sydney | Reviewed this property |
I had no trouble walking to 6th street and down to the river and over bridge to the other side.
1
Vote
Janine L
26 June 2017|
AnswerShow all 6 answers
Response from jclinttex | Reviewed this property |
Yes, the rooms are air conditioned and the controls for adjustment are guest accessible.
2
Votes
Reia_Loowiz
15 June 2016|
AnswerShow all 2 answers
Response from GMEllis625 | Reviewed this property |
I've stayed at the Crowne Plaza in Austin many, many times over the last 10 years and there has never been a bed bug problem in any of my rooms.
0
Votes
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123
Room Tips
"Request room on floor 7"
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"nice room with a small bathroom."
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"Choose an Executive King for the free breakfast and happy hour."
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"The only downside-beds are doubles. That is just crowded for 2 people. The King suite has an extra-wide King..."
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