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Crowne Plaza Austin

1,309 reviews
#20 of 204 Hotels in Austin
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Traveller (117)
Room & Suite (108)
Dining (43)
Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(247 reviews)
“shuttle driver”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Austin
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,309)Write a Review
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Traveller rating
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701
331
147
71
49
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All reviewsfront deskthe executive loungeshuttle drivergreat customer servicethe entire staffsmoking roombreakfast buffetnon smokingbusiness centerwandaconciergeshakaconferencedowntownihghighway
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351 - 355 of 1,299 reviews
Reviewed 2 March 2016

I hosted a birthday party at this location and the staff was awesome, very professional and courtesy. everything was nice and clean the sleeping rooms were spacious and clean. the food that was served at my event was very good. servers were also nice. the...More

Thank BABER228
Response from Randy B, General Manager at Crowne Plaza AustinResponded 3 March 2016

What a wonderful review! I thank you very much. It's always great to hear great things about our hotel and associates. I am pleased we were able to make your stay memorable. We all look forward to seeing you in our hotel again on your...More

Reviewed 1 March 2016

Priscilla / Front Desk: patiently took our reservations and made sure that we got the right room. She also made sure we had a late check-out despite having a full house the night before. Chen / Gift Store Clerk: goes out of her way to...More

1  Thank Wicked C
Response from Randy B, General Manager at Crowne Plaza AustinResponded 3 March 2016

Thank you for your review. I always appreciate it when our associates are recognized. They all continually strive to provide top flight service and I'm pleased you enjoyed you time with us. I hope you will continue to choose the Crowne Plaza Hotel whenever you're...More

Reviewed 26 February 2016

Hotel was good for what it was. The rooms were clean and the staff was professional, which is what's important. It is definitely an older Crowne Plaza and needs an update, but the room was good for what I needed it for, which was sleep.

Thank Marok113
Response from Randy B, General Manager at Crowne Plaza AustinResponded 3 March 2016

Thank you for your review of our hotel. I am pleased we functioned as we should. I hope you will continue choosing our hotel, when you are in Austin. Randy Brunnemann General Manager

Reviewed 25 February 2016

I love this property because the Rooms are always neatly done and the staff always accommodates my requests. They have shuttled me to the downtown area and have always picked me up at my request when they can. I am a huge pool person and...More

Thank Alonso v
Reviewed 25 February 2016

This place is ok. Nice breakfast buffet in morning and that was included with my room rate. The room I had was a bit dated. It had 2 double beds. Not too many places left with such small beds. Since I was travelling by myself,...More

Thank michaelh663
Response from Randy B, General Manager at Crowne Plaza AustinResponded 3 March 2016

Thank you for sharing your comments. We appreciate you choosing the Crowne Plaza Austin and we hope you will return often. Randy Brunnemann General Manager.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$121 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Austin
#15 Business Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Austin
#15 Business Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (117)
Room & Suite (108)
Dining (43)
Pool & Beach (29)
Amenities (21)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
maccasjg
24 August 2017|
AnswerShow all 4 answers
Response from Aussie001Sydney | Reviewed this property |
I had no trouble walking to 6th street and down to the river and over bridge to the other side.
1
Vote
Janine L
26 June 2017|
AnswerShow all 6 answers
Response from jclinttex | Reviewed this property |
Yes, the rooms are air conditioned and the controls for adjustment are guest accessible.
2
Votes
Reia_Loowiz
15 June 2016|
AnswerShow all 2 answers
Response from GMEllis625 | Reviewed this property |
I've stayed at the Crowne Plaza in Austin many, many times over the last 10 years and there has never been a bed bug problem in any of my rooms.
0
Votes
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123
Room Tips
"Request room on floor 7"
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"nice room with a small bathroom."
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"Choose an Executive King for the free breakfast and happy hour."
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"The only downside-beds are doubles. That is just crowded for 2 people. The King suite has an extra-wide King..."
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