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Crowne Plaza Austin

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#29 of 197 Hotels in Austin
Certificate of Excellence
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Crowne Plaza Austin
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1,120 Reviews from our TripAdvisor Community

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Showing 1,113: English reviews
Reviewed 27 February 2015

Stayed on the executive floor and was given free access to the Executive suite. Wonderfully friendly service from a young lass called Alison and she was very helpful in guiding our group towards a great night out on 6th Avenue. A great way to start a night out in a very cool city.

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1Thank Laurence C
Corpus Christi, Texas
Reviewed 26 February 2015

I visit this hotel about 10 times a year. Wanda in the executive lounge is sooo friendly and very accommodating to my every need. The staff at the front desk is also excellent! It is always a pleasant experience!

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Thank John C
Houston
Reviewed 26 February 2015

Allison in the Executive Lounge was fabulous. She was extremely service oriented and very proud of her work. She is the reason that the next time I travel to AUSTIN, I will stay at the Crown Plaza.a wonderful way to end your day after a long business meeting.

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Thank ymontress
San Antonio, Texas
Reviewed 25 February 2015

every visit to the hotel bar has been great. Friendly service and attentiveness is among the best. Tori is very friendly and attentive. Miguel, the manager frequently will check with the customers to ensure everyone has what they need.

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Thank Xavier N
Reviewed 25 February 2015

I am a flight attendant, so I travel a lot. The staff here has been very accommodating, and had made my experience a truly pleasant one. Tori at the restaurant took great care of me, and was attentive and on point. When I requested extra sleep amenity packets, Tim delivered then to my for with a handwritten thank you and...

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Thank loiklum
Dallas, Texas
Reviewed 24 February 2015

At check-in I was greeted with a warm smile from all the staff. The gentleman who checked me in made sure my reward points were properly accounted for based on my hyphenated last name. I was also waited on by Alison in the Executive lounge area who kept my wine spritzer topped off and had an infectious laugh. What a...

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Thank Cynthialouwho
Reviewed 24 February 2015

Tori did a great job taking care of me while I was in town. She is friendly and good to visit with. When checking in Tim was quick to help me out and said hi immediately. He has always been very helpful. I always look forward to seeing Tori and Tim. They are the best.

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Thank Balldropper
Overland Park, Kansas
Reviewed 24 February 2015

Great service that Tim and Rickey provided for us during our recent business trip. We wanted to go to an authentic Austin restaurant that was not close to the hotel but they were more than willing to provide the ride there and then be available a few hours later to pick us up. It was great not to have to...

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Thank jtoft40
Reviewed 23 February 2015

Good location. Good price from Hotwire. Would not pay what the prices are on the hotels site. Mini fridge had to be replaced. That was done quickly and with no hassle. Even though the decor is updated the electrical outlets haven't been. There aren't enough to accommodate what is used in the room. Power strips and extension cords are used....

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Thank Tiffany W
Lockport, New York
Reviewed 21 February 2015

OK ... I've read some negative reviews and I can't affirm them. First, the location - excellent, really. About 5 miles out of Austin and since we were arriving from DFW, perfectly located directly off 35. A nice enough atrium, I suppose. Second, pricing. Well, we got Fri-Sat nights for $140 total which was a phenomenal price. Easily saved $100...

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1Thank AlexCherie7233
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your candid review. Guest reviews can sometimes be misleading. I am really pleased that, despite some so-so reviews, you decided to take a chance and try our hotel. Thank you for your honest comparisons.. I hope you will continue choosing us whenever you are in Austin. We look forward to serving you again. Randy Brunnemann General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 

Additional Information about Crowne Plaza Austin

Address: 6121 N Interstate 35, Austin, TX 78752-3801
Region: United States > Texas > Austin
Price Range: $176 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Hotel Style:
#15 Business Hotel in Austin
#34 Family Hotel in Austin
#43 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Austin staff and other travellers.
7 questions
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Chicago, Illinois
over a year ago
Cuenca, Ecuador
9 months ago
BROWNSVILLE
over a year ago

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Questions? Get answers from Crowne Plaza Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms on the side of the highways can be a little noisy if you don't have the a/c fan on.”
 of 5 bubbles 651wesleyy, 11 Jan 2017 | Read review
“I have stayed here but once so I don't have a clue.”
 of 5 bubbles Arnold_Ziffel, 12 Nov 2016 | Read review
“executive floor”
 of 5 bubbles lcicilese, 7 Nov 2016 | Read review
“Away from the highway, if possible.”
 of 5 bubbles sannettie, 1 Nov 2016 | Read review
“Executive rooms (7th Floor) was great!!”
 of 5 bubbles peregrinomarco, 24 Oct 2016 | Read review
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