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I recently stayed at the Renaissance Austin Hotel along with some other teachers from across North America for a three-day conference in Austin. I arrived at 5:00 PM and was told that the room I had booked two months ago was not ready yet, but...More
Really terrible and not up to Renaissance /Marriot standards.. Rude manager and front desk with no one to complaint and have gall to give a complaint email id saying go and complaint as you may wish.. Shocking and really poor.. Extremely poor and delay on...More
Thank Rahul A
Response from Jennifer F, Public Relations Manager at Renaissance Austin HotelResponded yesterday
We sincerely apologize for the level of service received, as this is not representative of the Renaissance or Marriott standard of excellence, and not what we expect from our associates. We appreciate your feedback and will follow up appropriately, we hope you will consider choosing...More
I own my own company. So I am very tight with the money I spend. If I can I find problems with a hotel and get them to low there price for it. And the high the cost of a Hotel the more I look....More
Thank Stoney M
Response from Jennifer F, Public Relations Manager at Renaissance Austin HotelResponded 2 days ago
Hi Stoney, we are so glad you enjoyed your time with us and found everything to be of great quality, from your check-in experience with our reception ambassadors to the service from management throughout your stay. We are thrilled you were satisfied with your room...More
I checked into the Renaissance one weekend for a little staycation. Look, it's a great location - quiet, good parking, shopping, and restaurants. The staff at the front desk were friendly. The lobby is beautiful. I have a friend that says having drinks out on...More
1 Thank mandy6059
Response from Brian L, Front Office Manager at Renaissance Austin HotelResponded 3 days ago
We appreciate your response and thank you for sharing the highlights of your experience, like our friendly Reception Ambassadors and the large size of your room. Please accept our sincere apologies though for the issues you encountered. This is not a reflection of our standards...More
I stayed for 6 nights for a conference in the hotel. The conference facilities were good with good spaces for meetings and presentations of various sizes. The hotel room was large with comfortable bedding and was nicely decorated. It was a bit noisy from the...More
US$142 - US$399 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#20 Luxury Hotel in Austin
#42 Romantic Hotel in Austin
#44 Family Hotel in Austin
#56 Business Hotel in Austin
Non-Smoking Rooms ,
Number of rooms
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We have microwaves available in select public locations at the hotel, but these are not available in any of our guest rooms. Please feel free to inquire with the front desk upon arrival so we can point out where you can go... More
We have microwaves available in select public locations at the hotel, but these are not available in any of our guest rooms. Please feel free to inquire with the front desk upon arrival so we can point out where you can go to use the microwave.
The majority of our rooms have a tub/shower combination, while a limited number have only a stand up shower. If you have a preference for one of these we are happy to note this on your reservation and can do so if you call the hotel and provide us with your confirmation number. We look forward to serving you!