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Holiday Inn Hotel & Suites Alexandria - Old Town

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Holiday Inn Hotel & Suites Alexandria - Old Town
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466 Reviews from our TripAdvisor Community

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Litchfield Park, Arizona
Reviewed 28 October 2014

A good room but about as far away from the elevator as could be. Good WiFi and free. Breakfast was good but replenishment was a little slow and wait staff were a little too mean to clear the tables. Check in staff failed to add my loyalty number. Airport shuttle was not be be relied on.

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Helpful?
1Thank RepUSA
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear RepUSA, Thank you for taking the time to write your review following your recent stay. Receiving your constructive comments such as yours helps where we can work harder to serve, assist and accommodate our guest better. We are sorry our restaurant didn't maintain the service you would have expected. We train our staff to exceed our guest's expectations. We...

Tonawanda, New York, United States
Reviewed 18 October 2014

Our group was greeted each morning at breakfast by our cheerful server Alicia. She was most accommodating, efficient and made you feel very comfortable. She put everyone in a good mood to start the day and is an excellent role model for other servers. Rooms were spacious & clean, and the shuttle service was an added bonus that our group...

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Helpful?
Thank Tom L
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear TomL, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel. Your comments are very important to us. We really appreciate your name recognition of our staff, we take pride in our ability to serve our guest. We hope you return...

Grand Island, New York
Reviewed 17 October 2014

Our group of seven from Buffalo were served each day by Alicia, a most ebulant and cordial server. Our visit to Alexandria was highlighted each morning by Alicia's smiling face and greeting. The shuttle service to the historic areas of Alexandria saved us time and cab fare.

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Helpful?
Thank James M
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Jame M, Thank you for your comments and name recognition of our staff. We take pride in our staff's ability to serve our guest. We love to know we have succeeded in making your stay a wonderful experience. It is our pleasure to serve you. We are happy you enjoyed your stay. Thank you for choosing us, and hope...

Boston, Massachusetts
Reviewed 25 September 2014

I loved the location of this hotel because it's a short drive to the Airport and to the Capital. The Internet was also pretty fast compared to other holiday express hotels. The continental breakfast was amongst the best when compared to other Holiday Inn Express Hotels. My only issue is that I killed several cockaroaches throughout my 2 night stay...

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1Thank Melendew2010
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Melendew2010, Thank you so much, for your comment we always look forward to hearing from our guest on where we can improve. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are sorry you experienced the intrusion of pest. However, pest inspections and pest prevention...

Reviewed 24 September 2014

Don't even try to watch Netflix. Internet times out every 2 minutes. So glad I didn't pay for the Internet service!!! Pillows are rock hard and they do not stock any other options. Requested and promised a specific room months ago only to have it unavailable on arrival.

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Helpful?
Thank KatieMac1226
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear KatieMac1226, Thank you for taking the time to write your review following your recent stay. Receiving constructive comments help to show us where we can work harder to serve, assist and accommodate our guest better. We would have preferred you would have been pleased entirely with your overall experience during your stay. We apologize that you were not pleased...

skipton
Reviewed 23 September 2014

The women servers seem to have been previously employed as warders at the state penitentiary, how they can get away with speaking to customers, and it appeared widespread, the way they did I do not know. I know our tour manager will be speaking to their higher management. The male staff however could not be more helpful or knowledgable. Coffe...

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Helpful?
Thank Geoff H
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Geoff H, Thanks for the observations and the feedback. We appreciate you taking the time to share your experience. Your comments are vital in helping us to continue to make concerted efforts to improve our guest overall experience. Please accept our sincere apologies for our staff not giving the quality of service with a smile. We train our staff...

Tucson, Arizona
Reviewed 20 September 2014

I continue to stay at the Holiday Inn in the historic district, Alexandria, Va because of the superior service. It starts at the front Desk where Alex Love and MO provide the very best front desk service of any hotel that I have stayed in over the last 40 years. Everything is already filled out and arranged before you arrive...

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1Thank wallace1944
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Wallace1944, We appreciate the great comments. We thank you for your name recognition of our staff's ability to serve you in our restaurant and how pleasant your experience is at front desk. We love to know we have succeeded in making your stay a wonderful experience. It is our pleasure to serve you. It is our goal to provide...

Georgetown, Massachusetts
Reviewed 19 September 2014

The staff at the hotel is very attentive and accommodating. Specifically, the food and beverage staff provided great service during breakfast and in the evening. Bill (bartender) manages the bar perfectly - balancing both bar and food service.

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1Thank ABTravelerAB
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear ABTravelerAB, We are very appreciative of your compliments and feedback on our hotel. It is our pleasure to serve you. We take pride in your positive name recognition of our staff, feedback on our services and hotel. It is our utmost pleasure to serve you. It is our goal to provide our guest a great overall experience. We are...

Los Angeles, California
Reviewed 18 September 2014

The Holiday Inn brand in the US has really been working hard to improve their image, the Holiday Inn Hotel & Suites in Alexandra is a great value. The hotel is nice, nothing to do backflips over but the rooms are clean and the beds are comfortable. The bathroom is a little outdated and the AC units are big wall...

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Thank AlwaysGl0beTr0tting
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear AlwaysGl0be Tr0tting, We appreciate your comments, your positive recognition of our staff, services and feedback on our hotel. It is our utmost pleasure to serve you. It is our goal to provide our guest a great overall experience. We are happy to hear that we were conveniently located to your travel plans in the DC/Alexandria area. We are glad...

Fort Myers, Florida, United States
Reviewed 17 September 2014

Lovely spot to stay, easy access to the historic district as well as Metro to DC. Clean, well managed. Good parking accessibility. Plenty of great restaurants in the historick district. Free trolley rides from the King St. Metro station to the river front.

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Helpful?
Thank Lydia L
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Lydia L, Thank you for your review of your recent stay with us. Your experience is important to us. We strive towards the goal that each guest has a great overall experience. We are glad you enjoyed the quaint Old Town Alexandria area and our nations' Capitol and experience the food, history and scenic views. Thank you again for...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Hotel & Suites Alexandria - Old Town is located in the heart of Alexandria, convenient to everything Old Town Alexandria and Washington, DC have to offer. The Potomac River and King Street's entertainment district, restaurants and boutique shopping are just blocks from the hotel. At our pet friendly hotel, we provide complimentary high-speed Internet and shuttle service to Reagan National Airport, Metro and King Street. Experience fine hospitality when you stay at the Holiday Inn. During your stay, dine in Traditions Restaurant and Lounge, featuring the specialties of Alexandria and light American fare. Kids Eat Free (with select rates and accompanied by an adult) in our restaurant and will enjoy our combination indoor/outdoor pool. Famed attractions in the Washington, DC and Alexandria, VA area include the Smithsonian museums, White House, Capitol Building, Mount Vernon, and the numerous monuments and cemeteries. This hotel in Alexandria, VA is also convenient to the Pentagon and Crystal City. Whether you are traveling on business or pleasure, let the Holiday Inn Hotel & Suites Alexandria - Old Town be your home away from home. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Alexandria - Old Town

Address: 625 First St, Alexandria, VA 22314-1511 (Formerly Holiday Inn Hotel & Suites Historic District Alexandria)
Region: United States > Virginia > Alexandria
Price Range: $179 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Alexandria - Old Town 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Historic District Alexandria
Holiday Inn Alexandria
Alexandria Holiday Inn
Hotel Style:
#4 Green Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Alexandria - Old Town staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Alexandria - Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a true suite with kitchen if that's what you're looking for!”
paulbR5766MM, 17 Feb 2017 | Read review
“We had one of the few first floor rooms and it was nice not having to wait on an elevator.”
N4685CKjohns, 6 Oct 2016 | Read review
“Place is really quiet. Fitness Center and pool are on second floor.”
CPerez820, 12 Sep 2016 | Read review
“Overlooking the courtyard with a balcony”
yellowrider221, 24 Aug 2016 | Read review
“Please ask for everything you need before you arrive - fridge, microwave, etc.”
Gjm1949, 24 Jul 2016 | Read review
5 of 5