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Hilton Alexandria Mark Center

Booking.comUS$169*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hilton Alexandria Mark Center
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1,448 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Alexandria Mark Center
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Showing 1,424: English reviews
williamsburg, va
Reviewed 1 week ago

The staff was very rude+ Did not recieve what I wanted , and what I reserved on line! Staff did not care. Mocked and fun of my group! will never stay here again, as I travel to the area often! motel 6 staff more friendly.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Dontrina M
JaceMatt, Guest Relations Manager at Hilton Alexandria Mark Center, responded to this review

Dear Dontrina M. Please accept our apologies for the inconvenience and inappropriate service that you encountered. This is certainly not the type of experience we wish to provide our guests. Thank you for letting us know and rest assured that we will review and address your concerns with our team. Respectfully, Jace

Pensacola, Florida
Reviewed 1 week ago

The hotel is not within walking distance of the DC metro. But the hotel has a free shuttle to/from the Pentagon City metro station. It runs a circuit that includes Reagan National Airport. The facilities are nice.

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Helpful?
1Thank GlobetrotterMikeFL
Houston, Texas
Reviewed 2 weeks ago via mobile

nice lounge and decent rooms. however, please add more outlets by the bedside tables for those that would like to utilize their phone/laptops while charging. i find it such an inconvenience to get up back and forth or in the middle of the night to check my phone as it's being charged.

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Helpful?
Thank Kieutie
Ralph P, General Manager at Hilton Alexandria Mark Center, responded to this review

Thank you for sharing your experience. When our guests share their observations it gives us an opportunity to continue to improve our services. Please know we value your business and hope to see you in the future. Sincerely Ralph Priesing

Cary, North Carolina
Reviewed 2 weeks ago via mobile

I stayed two nights for business. Check in easy with a digital key. Room was large and dark, and bed was comfortable. I had an issue with the safety latch and they had someone fix it right away. The walls are a bit thin-I could hear the guy next to me coughing. Breakfast was quick and they let me purchase...

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Helpful?
1Thank Marie L
Dallas, Texas
Reviewed 2 weeks ago

I reviewed this hotel one year ago with the same rating. My comments are similar. The hotel provides a convenient shuttle every 30 minutes to Pentagon City and National Airport. There are not many choices for restaurants or shopping within walking distance of the hotel. Clyde's restaurant is a good choice that is only 3 blocks away. The rooms are...

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Helpful?
Thank KTGDallas
JaceMatt, Guest Relations Manager at Hilton Alexandria Mark Center, responded to this review

Dear KTGDallas, Thank you for returning again this year and sharing your experience. Regrettably, one elevator did malfunction during your stay and we worked with our service provider to fix it as quickly as possible. Please accept our apologies for the inconvenience this caused. We look forward to your return again next year, if not sooner. Best regards, Jace

Reviewed 2 weeks ago

I am normally happy with Hiltons but the level of services at this one was so far below standard, it had to be an off week for the staff. Repeated complaints to fix my room phone, deliver laundry bags and forms, new iron that didn't leak and search for packages that had been at the hotel for 5 days before...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Diallo R
JaceMatt, Guest Relations Manager at Hilton Alexandria Mark Center, responded to this review

Dear Diallo R, Please accept our apologies for the challenges you experienced during your stay and accept our thanks for letting us know about them. We have reviewed your issues with our Team to help ensure that they do not occur in the future. We hope that you will return in the future and give us the opportunity to make...

Reviewed 2 weeks ago via mobile

The hotel was great! The restaurant has excellent food. The staff was very friendly. Has shuttle that helps you get closer to Washington. The room was clean and well maintained. I will come back again.

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Helpful?
Thank Diana P
Doral, Florida
Reviewed 3 weeks ago via mobile

We stayed four nights on a family trip to Washington and the hotel has all you need, with the usual Hilton standards. Nice big room with 2 queens, girl at checkin offered us a room in the higher floors, with views to DC. It was great! You only suffer the slow elevators. Breakfast was included, which was nice, although food...

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Helpful?
Thank Danny202
Reviewed 3 weeks ago

Watch the vouchers for breakfast, they have no firm policy to how they are given out. Two others in my party were given them and I was not. Desk Staff was rude about it.The room was fairly clean but there were hairs in the sink and the bathtub.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Leslie M
Chicago, Illinois
Reviewed 3 weeks ago

Issues with room. Had to switch rooms because first one had such an awful stench. 2nd room had A/C issues...had to call 5 or 6 times during a weeks stay. Ridiculous... they kept giving me a run around too. Manager pretty much blew me off when complaining. So much for aoending over $1,000.00 on a weeks stay. I must not...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank D4839WMjamesj
Ralph P, General Manager at Hilton Alexandria Mark Center, responded to this review

Thank you for taking the time to review your experience at our property. We’re very sorry you experienced an undesirable stay and level of customer service with us. We addressed the problems you mentioned with our staff. We appreciate you alerting us to these issues, and hope you will give us a second chance to make it right in the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in Alexandria, VA this Alexandria hotel is convenient to, Downtown DC, attractions, Reagan airport and Old Town. Upscale guest rooms and suites overlook a botanical preserve. This luxury Alexandria hotel offers onsite restaurants, business center, over 55,000 sq. ft of flexible event & meeting space, fitness center and pools. ... more   less 

Additional Information about Hilton Alexandria Mark Center

Address: 5000 Seminary Road, Alexandria, VA 22311
Region: United States > Virginia > Alexandria
Price Range: $162 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Alexandria Mark Center 3.5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Hilton Hotels Direct, Priceline, Travelocity, Hotels.com, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Hilton Alexandria Mark Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Alexandria Mark Hotel Alexandria
Hilton Hotel Alexandria
Mark Center Alexandria Hilton
Alexandria Hilton
Hotel Style:
#16 Romantic Hotel in Alexandria
#21 Family Hotel in Alexandria
#22 Business Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Alexandria Mark Center staff and other travellers.
11 questions
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Chicago, Illinois

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Questions? Get answers from Hilton Alexandria Mark Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower floor means short wait for elevator.”
KTGDallas, 5 Apr 2017 | Read review
“Higher rooms have a better view, but if you have to walk the stairs the lower floors make much more sense.”
X4292RWjamesr, 20 Mar 2017 | Read review
“Lower floors if it is windy”
Capt65, 24 Feb 2017 | Read review
“Even rooms facing the highway were very quiet.”
beachgalPhiladelphia, 1 Feb 2017 | Read review
“All are very good.”
245henrym, 24 Nov 2016 | Read review
5 of 5
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US$169* /night
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Prices are for 1 room, 2 adults
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