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Embassy Suites by Hilton Alexandria-Old Town

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Embassy Suites by Hilton Alexandria-Old Town
Embassy Suites by Hilton Alexandria-Old Town
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1,719 Reviews from our TripAdvisor Community

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Showing 1,702: English reviews
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Atlanta, Michigan
Reviewed yesterday NEWvia mobile

This hotel has a great location. Very close to Old Town Alexandria. It is also across from the King Street Metro Station which means you have easy access to DC and Reagan National. Very nice atrium area and a wonderful lady cooking omelets at the breakfast buffet. Very good solid hotel with a great location.

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Helpful?
Thank BigLeprechaun
Miami, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017

Very nice area in heart of Old Town on Kings Street Trolley line and across from Metro Station. Plenty of shops and good restaurants in historic district. The hotel is modern, large, quiet with comfortable beds. All rooms have simpe bathtub with shower, microwave, small fridge. Standard suite provides one Bottled Water per person at check in, shampoo, lotion, small...

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Helpful?
Thank blonomad
About Hotel's Favourite Review
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your kind review. I am excited we provided you a great guest experience and you enjoyed your stay with us. It is our goal to provide a clean comfortable accommodation with friendly attentive service. I appreciate your description of our hotel; however, a few corrections are necessary. Such as, providing one bottle water per person at check...

Fort Lauderdale, Florida
Reviewed 4 days ago NEW

Went with other family (10 total) staff was very friendly, breakfast was good, kids loved evening reception snacks, right across the street from the metro, overall great hotel and accommodations for families.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank JessAvi
Reviewed 4 days ago NEWvia mobile

My stay here has been less than subpar. I came for business and one of my colleagues suggested it as an option. We travel to the area about every two months and she had previously stayed here. My first concern is that the rooms aren't the best I've ever had but they are manageable considering it's a temporary stay. My...

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Helpful?
Thank Brittany P
Indianapolis, Indiana
Reviewed 5 days ago NEW

Booked 3 months in advance. Requested a 1st floor room (mobility condition). Arrived/checked in no first floor rooms available. No problem... Was given a key for 3rd floor room. went up...opened door...room full of another guest things. Went back down (mind you I have a mobility condition) and told girl at front desk the room was occupied. She gave me...

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Helpful?
1Thank Lesley H
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for taking time to provide your feedback. I apologize and am disappointed you had this guest experience. I completely understand your concern about guest safety. I would raise this concern myself if this happened to me. Please know the safety of our guest is paramount and is taken very seriously. After conferring with our Front Office Manager -...

Jackson, Mississippi
Reviewed 5 days ago NEW

The breakfast provided at the hotel was great. There is a great variety of choices to satisfy everyone. Anni who cooks made to order made me a fabulous egg white omelette. They also have a good buffet, if you would prefer. I tried the hash is it was excellent.

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Helpful?
Thank Scott M
Virginia Beach
Reviewed 5 days ago NEW

ES used to be one of the best places to stay. This one is not. It is not that am a clean freak but a simple vacuuming would have gone a long way to remove toenail clippings and sequins from a dress that were on the floor as well a used bottle of lotion just under the bed skirt. And...

Review collected in partnership with Embassy Suites Hotels
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1Thank RCCKKC
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. I apologize and am disappointed to read you did not have a great guest experience and our cleanliness was not at its best. It is our goal to provide our guest with a clean accommodation and facility to enjoy. I have shared your feedback with our Executive Housekeeper and Food & Beverage Director to discuss...

Beachwood
Reviewed 5 days ago NEW

Beautiful, comfortable setting in Old town. Easy commute to DC, close to everything! The hotel staff was excellent, room was very clean, the free breakfast was great, not your typical hotel stay! Starbucks near by, we will definitely stay here again!

Review collected in partnership with Embassy Suites Hotels
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Thank 832adad
Newark, New Jersey
Reviewed 6 days ago NEW

No Heat in room 303. My family slept in their coats we were there for a cheer competition at the National Harbor. The staff was unable to move our room and did not offer a heater until we asked for one. The front desk and mangers were aware of the problem the day we checked in then they sent us...

Review collected in partnership with Embassy Suites Hotels
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1Thank Kiewanda H
Illinois
Reviewed 6 days ago NEW

Offers standard ES fare. Good exercise room, though hard to find; signs need improvement. Breakfast would benefit from additional cut fruit (pineapple perhaps). Working business center. Evening reception is more about alcohol than food. Overall, stay was fine, just nothing at the hotel to wow you.

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Helpful?
Thank sjtol
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for review. I am glad you enjoyed your stay. Your feedback will be taken into consideration as we continue to work to improve our guest experience. I hope you will consider staying with us again so we may get the opportunity to "wow" you. We look forward to seeing you soon. Regards,

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Region: United States > Virginia > Alexandria > Old Town
Price Range: $269 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Alexandria-Old Town 3.5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites
Hotel Style:
#9 Family Hotel in Alexandria
#11 Business Hotel in Alexandria
#15 Romantic Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Alexandria-Old Town staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Alexandria-Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool is on 3rd floor (easy access)”
 of 5 bubbles 424lesleyh, 23 Mar 2017 | Read review
“I have never found a bad room with this chain.”
 of 5 bubbles Traveloften1962, 6 Mar 2017 | Read review
“The best hotel ever in Old Town Alexandria”
 of 5 bubbles traunaj, 25 Feb 2017 | Read review
“The further from the atrium area, the quieter the room are”
 of 5 bubbles P8072JZmichelleb, 21 Feb 2017 | Read review
“Request rooms away from the elevators. Higher floors are quieter as the atrium can be a noisy gathering space”
 of 5 bubbles cdOhio123, 24 Jan 2017 | Read review
5 of 5