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Residence Inn Alexandria Old Town/Duke Street

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Residence Inn Alexandria Old Town\/Duke Street
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693 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Alexandria Old Town/Duke Street
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Showing 686: English reviews
Harrisburg, Pennsylvania
Reviewed 24 July 2013

My husband and I decided to go to Alexandria for the weekend and chose the Residence Inn. We got in early and unable to Checkin right away. The front desk offered to store our luggage and gave us an approx time for our room. We had a great room. Very clean!!! And very well kept. The staff was always friendly...

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Helpful?
Thank vickie73_10
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review

Thank you so much for your feedback regarding our Hotel. We are always so happy when guests can come and enjoy all that our Hotel has to offer, especially the great team members that work here. As always, I will be sure to share your kind words with the staff and we hope that you will join us again as...

Warner Robins, Georgia
Reviewed 23 July 2013

I stayed here recently for a business trip and brought the family. The hotel rooms are very spacious and clean and we had a room on the top floor at the end of the hall, with a good view and windows facing two directions. The hotel was very quiet, except that we would occasionally hear noises from work being done...

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Helpful?
Thank JASONR123
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review

Thank you so much for taking the time to provide feedback on your recent stay at our Hotel. I am thrilled to hear you had such a wonderful stay and were able to enjoy all our Hotel has to offer. My team and I are especially happy your children were able to enjoy our Residence Inn teddy bears which we...

Williamsburg, Virginia
Reviewed 23 July 2013

A perfectly located hotel for visiting Alexandria as well as DC. It is a short walk to King Street and the metro stop as well as the free trolley that takes you all the way down to the waterfront. The front desk personnel were friendly and efficient and check-in was quick. They were also very helpful with directions to places...

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Helpful?
Thank igolfCA
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review

Thank you so much for review of our Hotel. We are so thrilled that you were able to enjoy all of the wonderful ammenities of our Hotel and the surrounding area here in Old-Town. The team at this Hotel genuinely prides itself on their ability to go out of our way to ensure each guest has a memorable experience and...

Lees Summit, Mo
Reviewed 18 July 2013

This is a good hotel in a great location but has little to no service. It is about the same price as h Embassy Suites in old town but ghat hotel does have some level of service. The breakfast was good and the rooms are a nice size. Overall you get a better deal at the Embassy Suites with a...

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Helpful?
3Thank postrawb
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review

Thank you so much for taking the time to provide feedback on your recent stay at our Hotel. We are glad to hear you were able to enjoy our breakfast as well as your suite. I am however dissapointed to hear that you were unable to experience one of our best Hotel ammenities, our staff. We pride ourselves in having...

Davidson, North Carolina
Reviewed 18 July 2013

I agree with many of the other reviews. A standard Residence Inn experience, which I have found more than passable when traveling with family. I have stayed here on other trips when visiting an office across the street. For starters, we had a superb customer service experience with Katie at the registration desk. I was delayed 7 hours in another...

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Helpful?
3Thank OTR-WithTheKids
RIOldTownManager, General Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review

Dear OTR-WithTheKids : Thank you for your comments...they are all greatly appreciated. We apologize about the confusion with the pool and the lifeguard. The responsibility is ours alone. We are pleased to let you know that your feedback was escalated to our Lifeguard management company...and appropriate changes were immediately made. We are also working with Marriott to address the correct...

Williamsburg, Virginia
Reviewed 14 July 2013

This is your standard Marriott Residence Inn property. The staff was friendly and efficient. There is self-parking on location ($18 for 24 hours). The location is in Old Town Alexandria, which is a worthwhile stop for shopping and restaurants. If Washington DC is your destination, then this hotel works well. You are 2 blocks from the King Street Metro station....

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Helpful?
Thank BLT1991
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay with us. The Hotel team and I are delighted that you were able to take advantage of some of our great ammenities specifically our location close to the Metro. Again, we appreciate your feedback and hope that you will join us again the next time you are...

Nebraska
Reviewed 12 July 2013 via mobile

Love this hotel. Service and staff are impeccable. Friendly and courteous atmosphere. Location is wonderful. Trails, shops, food snd sights. Our suite was quiet and amenities superb. Wifi connection jumps around alot though. Don't forget to compliment and thank those who serve here.

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Helpful?
Thank Lynda B
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review

Thank you so very much for taking a moment to share some of your comments regarding your recent stay with us at our Hotel. We obviously are able to provide our guests with great ammenities such as our location to various location attractions and our breakfast. However, we are always most pleased when our guests are able to enjoy our...

Perkasie, Pennsylvania
Reviewed 12 July 2013

We stayed in the 2-bedroom corner suite on the 8th floor. The room had a nice size living area, although needed more seating for 4 people, sofa bed was small, small kitchenette (no oven) just a microwave two burner stove top with a table for 4 people in living area, fit our needs. Bedrooms comfortable and clean 1 larger with...

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Helpful?
Thank Jean P
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review

Thank you so much for your feedback regarding your recent stay with our Hotel. We are always striving to find ways to improve our guests experience while they are here with us. I do personally apologize regarding the issue with the water as we had to repair a leak in a supply line therefore causing a temporary loss of hot...

Atlanta, Georgia
Reviewed 11 July 2013

Just got back from staying at the Residence Inn on Duke street in Old Town. Since I worked for another Residence Inn for 6 years, I am always notice the little things when I stay at a Marriott. This property was probably my best experience as a guest! The front desk ladies were warm and helpful, the breakfast people were...

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Helpful?
Thank Rusty1960
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review

Thank you so much for taking the time to share your experiences at our Hotel! I am glad that you were able to relive some of the Marriott Magic that you certainly were a part of during your time with Residence Inn. Our team was certainly glad to have you here and also glad you were able to enjoy all...

Midlothian, VA
Reviewed 11 July 2013

I am a frequent traveler and have stayed at this hotel 6 times in 3 years. I find the front desk employees and all employees to be professional, genuinely very friendly and always willing to help. My complements to the management.

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Helpful?
Thank sfmc01
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review

Thank you so much for review of our Hotel. The team at this Hotel genuinely prides itself on their ability to go out of our way to ensure each guest has a memorable experience. Your kind words about the team here will certainly be shared with them and they will greatly appreciate it. We hope we will have the opportunity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Residence Inn Alexandria Old Town/Duke Street

Address: 1456 Duke St, Alexandria, VA 22314-3403
Region: United States > Virginia > Alexandria
Price Range: $177 - $585 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Alexandria Old Town/Duke Street 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Residence Inn Alexandria Old Town Hotel Alexandria
Alexandria Residence Inn
Hotel Style:
#7 Romantic Hotel in Alexandria
#11 Family Hotel in Alexandria
#15 Business Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Alexandria Old Town/Duke Street staff and other travellers.
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Questions? Get answers from Residence Inn Alexandria Old Town/Duke Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think there is a noisy side. We were on the top floor, back side and it was good.”
 of 5 bubbles 42dave2015, 27 Nov 2016 | Read review
“Swimming pool and fitness center are on 2nd floor.”
 of 5 bubbles doric405, 21 Nov 2016 | Read review
“We asked for a room with a view and got the cemetery which was beautiful!”
 of 5 bubbles ce_younger, 1 Nov 2016 | Read review
“Room #414 was very quiet.”
 of 5 bubbles melaniehI4732WO, 15 Oct 2016 | Read review
“ask to see the room before you give them the card. Run the water and flush the toilet!”
 of 5 bubbles LHieb, 11 Oct 2016 | Read review
5 of 5
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