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This is an older hotel but it seems to have been remodeled within the past few years giving it plenty of modern appearances. Comfortable room with the nice Crowne Plaza amenities. Seemed to be a lot of internal noise. I stay in hotels a lot...More
Thank Matthew J
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 6 days ago
Dear Matthew J,
Thank you for the choosing the Crowne Plaza Old Town Alexandria. We are happy to hear that your room was comfortable and you enjoyed the amenities. We are sorry to hear that the noise took away from your stay. We have been...More
I stayed at the Crowne news years day; although it was very busy within the hotel between checkins and checkouts I observed that the staff treated each customer as if that person was staying in the presidential suite by the breakfast hostest to the maintenance staff....More
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 3 January 2018
We want to thank you for staying with us to spend the New Year. We are extremely pleased to hear that you enjoyed our top quality service throughout your stay. We appreciate your special recognition of our team member Roland. Our staff will...More
Stayed here for business and had a good stay but nothing remarkable.
Ten minute ride to Washington National Airport on their free shuttle.
Outstanding gym for this size property. Spacious workout room with new equipment. Everything clean and in good working order.
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 1 week ago
Thanks for the observations and the feedback. We appreciate you taking the time to share your experience. Your comments are vital in helping us to continue to assert improvements where it is necessary. Communication is a key ingredient in serving our guest. We...More
This hotel looks outdated from the exterior and isn’t right in the heart of things but will do. The rooms have been updated and the bed was quite comfy. Staff were friendly and the onsite bar/restaurant was great. Convention/meeting services were good. Good food and...More
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 2 weeks ago
Thank you so much for taking the time to provide a review of our Hotel. I appreciate hearing that you enjoyed our friendly staff, the restaurant, and the banquet experience. It is good to hear that you had the opportunity to explore the...More
I arrived just after midnight from a late flight into Reagan National. The lobby is undergoing renovations so I was met by plastic sheeting and workers doing reno work on the floor. But the staff on the desk greeted me and checked me in quickly....More
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 12 January 2018
Thank you for taking the time to write a review. We are glad that even after a late flight you had an easy time checking into your room. It must have been a delight to wake up to a wonderful view of the...More
I believe there was a coffee maker, but I think it was a Keurig type for individual cups....No there is not a minibar in the room. There are vending machines and a little store, but outside of the hotel are stores and... More
I believe there was a coffee maker, but I think it was a Keurig type for individual cups....No there is not a minibar in the room. There are vending machines and a little store, but outside of the hotel are stores and restaurants that would sell bottles of water.