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Crowne Plaza Hotel Old Town Alexandria

735 reviews
Traveller (154)
Room & Suite (112)
Dining (5)
  • Excellent22%
  • Very good38%
  • Average25%
  • Poor10%
  • Terrible5%
Travellers talk about
“potomac river”(48 reviews)
“king street”(100 reviews)
“old town”(140 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Free Airport Transportation
Room Service
3.5 Star Hotel
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6 Mar7 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (735)Write a Review
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All reviewspotomac riverking streetold towngastro pubextra perksreagan airportfree shuttlebraddock roadfront desk staffseveral blocksblock walkroom was largeshuttle servicehotel shuttlehotel restaurantparking feedc area
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1 - 5 of 713 reviews
Reviewed 1 week ago

This is an older hotel but it seems to have been remodeled within the past few years giving it plenty of modern appearances. Comfortable room with the nice Crowne Plaza amenities. Seemed to be a lot of internal noise. I stay in hotels a lot...More

Thank Matthew J
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 6 days ago

Dear Matthew J, Thank you for the choosing the Crowne Plaza Old Town Alexandria. We are happy to hear that your room was comfortable and you enjoyed the amenities. We are sorry to hear that the noise took away from your stay. We have been...More

Hotel's Favourite
Reviewed 2 January 2018 via mobile

I stayed at the Crowne news years day; although it was very busy within the hotel between checkins and checkouts I observed that the staff treated each customer as if that person was staying in the presidential suite by the breakfast hostest to the maintenance staff....More

Thank GLEEdetroit
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 3 January 2018

Dear GLEEdetroit, We want to thank you for staying with us to spend the New Year. We are extremely pleased to hear that you enjoyed our top quality service throughout your stay. We appreciate your special recognition of our team member Roland. Our staff will...More

Reviewed 1 week ago via mobile

Stayed here for business and had a good stay but nothing remarkable. Pros Ten minute ride to Washington National Airport on their free shuttle. Outstanding gym for this size property. Spacious workout room with new equipment. Everything clean and in good working order. Restaurant on...More

Thank MrNeverHome
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 1 week ago

Dear MrNeverHome, Thanks for the observations and the feedback. We appreciate you taking the time to share your experience. Your comments are vital in helping us to continue to assert improvements where it is necessary. Communication is a key ingredient in serving our guest. We...More

Reviewed 2 weeks ago via mobile

This hotel looks outdated from the exterior and isn’t right in the heart of things but will do. The rooms have been updated and the bed was quite comfy. Staff were friendly and the onsite bar/restaurant was great. Convention/meeting services were good. Good food and...More

Thank ATeamBoys
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 2 weeks ago

Dear ATeamBoys, Thank you so much for taking the time to provide a review of our Hotel. I appreciate hearing that you enjoyed our friendly staff, the restaurant, and the banquet experience. It is good to hear that you had the opportunity to explore the...More

Reviewed 10 January 2018

I arrived just after midnight from a late flight into Reagan National. The lobby is undergoing renovations so I was met by plastic sheeting and workers doing reno work on the floor. But the staff on the desk greeted me and checked me in quickly....More

Thank fred_cameron
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 12 January 2018

Dear fred_cameron, Thank you for taking the time to write a review. We are glad that even after a late flight you had an easy time checking into your room. It must have been a delight to wake up to a wonderful view of the...More

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Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$96 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$96 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (154)
Room & Suite (112)
Dining (5)
Business Centre & Event Rooms (4)
Questions & Answers
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6 November 2017|
AnswerShow all 6 answers
Response from 1-mmb | Reviewed this property |
Limited street parking and aggressive enforcement.
11 July 2017|
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Response from Joseph S | Reviewed this property |
27 May 2017|
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Response from ur2punny | Reviewed this property |
I believe there was a coffee maker, but I think it was a Keurig type for individual cups....No there is not a minibar in the room. There are vending machines and a little store, but outside of the hotel are stores and... More
Room Tips
"River views are nice"
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"Ask for a room with a river view"
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"Higher up has best water view"
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"Ask for the highest floor possible for a better river view."
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