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Crowne Plaza Hotel Old Town Alexandria

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642 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Aylesbury, United Kingdom
Reviewed 4 weeks ago via mobile

Arrived after a long day travelling for a two nights stay, checked in easily and made my way to my room. Room clean and tidy with a great view of the Potomac river and even though you could see planes landing at the nearby airport you couldn't really hear them. We went out for dinner that evening to the Henley...

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Helpful?
Thank llss1
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear llss1, Thank you for your comments of your recent stay. We are so happy to hear we were able to provide you again with a overall experience you were more than pleased. We are very pleased that you enjoyed the area and were able to return to the hotel and rest comfortably. Thank you for choosing us again. We...

Sound Beach, New York, United States
Reviewed 4 weeks ago

The location of this hotel is the best part of it. It's walking distance to Old Town Alexandria and the walk is along the Potomic River, very beautiful. Of course Old Town is a place to go, good food, art, craft beer and shops. The parking is $20 a night but you do need secure parking and a place to...

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Helpful?
Thank Everett M
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Everett M, Thank you for such a wonderful review. As you likely witnessed, our goal here is to exceed expectations each and every time. Because of this, I want to thank you for letting us know that you thoroughly enjoyed your experience! We're happy to hear our staff exceeded your expectations. It's our pleasure to serve you. Please hurry...

Pennsylvania
Reviewed 4 weeks ago

I stayed here two nights for a conference this past winter. The room was pretty nice and clean, and had updated furniture, so I have no complaints there. The hotel is also located in a nice area that is within walking distance from a selection of restaurants. However, we had a very bad experience with room service... the food was...

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Helpful?
Thank Sara H
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Sara H, We appreciate you taking the time to share your experience. Your comments are vital in helping us to continue to assert improvements where it is necessary. It's our goal, that all of our guests would have a great overall experience. Thank you for bringing to our attention your experience with room service. I will be advising the...

Reviewed 5 November 2016 via mobile

Hotel staff was helpful and there's convenient parking. Good places to eat within walking distance (hotel restaurant was unimpressive). The room was clean but amenities won't blow you away. No major complaints though. The best thing was the little bit of the Potomac I could see from my room.

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Helpful?
Thank midwestbandit
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear midwestbandit, Thank you for your valuable feedback. Your experience is important to us. We strive towards the goal that each guest has a great overall experience. We apologize that you were unimpressed with our restaurant. I am happy to hear that you enjoyed the surrounding restaurants and the view of the Potomac. We do hope to have the opportunity...

Hampshire
Reviewed 4 November 2016 via mobile

Old Town Alexandria is a great place to eat and to explore so the hotels tend to be expensive. This was no exception. Added to which, there were 3 kinds of taxes added to the bill. Our room was clean, spacious and comfortable and had a good view of the river. It was a bit noisy as it seemed to...

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Helpful?
Thank Caroline067
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Caroline067, Thank you for taking the time to write your review following your recent stay. Your experience is important to us. We strive towards the goal that each guest has a great overall experience. It is our pleasure to serve you. We're sorry to hear that you the planes were noisy during your stay. We are glad to see...

Eugene
Reviewed 3 November 2016 via mobile

Came On a business trip & it was close to our offices. Quick trip and inexpensive Taxi from Regan airport. A free hotel shuttle to Oldtown Alexandria which is very nice, and close to walking path by the river. However for price ($160) room was Ok but not a wow. Carpet was stained, odd missing panel on wall and bath...

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Helpful?
Thank Sal1710
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Sal1710, Thank you for taking the time to write your review following your recent stay. We also thank you for choosing us. We apologize if our staff service was not exemplary. We are currently getting a capital plan formed to make the necessary improvements to refresh our hotel, so that our guest can have an overall great experience. We...

Perry Hall, Maryland
Reviewed 3 November 2016

My husband and I stayed during a busy weekend in the Northern Virginia/DC area. We stayed in the presidential suite, the room was clean, spacious, and had a nice view of the waterfront. The downside of our stay here was that front desk was short staffed and so was the restaurant/bar. It wasn't extremely busy but it took awhile to...

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Helpful?
Thank Sue T
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Sue T, Thank you for taking the time to share your experience with us. We are very happy to hear from our guest. Receiving constructive comments help to show us where we can work harder to serve our guest better. Thank you for bringing your experience to our attention. We train our staff to be responsive to our guest...

Southfield
Reviewed 2 November 2016 via mobile

A 4 day 3 night birthday outing, 1st night staff called to change sheets, replaced all the soap bars that were not in wrappings. 2nd shift staff very apologetic and quick to accommodate our request! Nice bar w/$5 happy hour specials! $15 breakfast bar had more selections than I could eat! 8 block walk to King St action with plenty...

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Helpful?
Thank Donald K
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Donald K, Thank you so much for your recent stay, we are so pleased to have you stay with us. I am sorry to hear that we were unable to provide the service you deserved during your first request during your birthday outing. I am happy that our staff was able to assist the second time. However, I will...

Lake Oswego, Oregon
Reviewed 29 October 2016 via mobile

Walking distance to King St., where all shops, restaurants, visitor center( very helpful people!), museums are. Room has adjacent door, I can hear everything my neighbor is doing, yesterday he has a date for over the night, I was lucky he did not lost for a long. Carpet has stains, hope it's not a blood. Over ways it's fine. Restaurant...

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Helpful?
Thank Natalya C
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Natalya C, Thanks for the observations and the feedback. We appreciate you taking the time to share your experience. Your comments are vital in helping us to continue to assert improvements where it is necessary. Continuity in communication is a key ingredient in serving our guest. We apologize for our shortcoming in communicating services you would have benefit from....

Blaydon, United Kingdom
Reviewed 27 October 2016

Hotel internally, clean, friendly staff, free wifi, 2 queen size beds, easy reach with free shuttle bus to ronald ragan airport and washington dc and the old town, although only about 15 minutes walk. Near the riverside and a pretty park area. A large hypermarket n and a few small restraunts nearby. Breakfast was all you can eat including coffee...

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Helpful?
Thank Eileen B
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Eileen B, Thank you so much for taking the time to write this detailed review. We need to hear about our opportunities as well as our successes in order for us to keep getting better, so your feedback is invaluable. We are so sorry to hear our only downfall is the airplane noises. We are glad to see that...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 N Fairfax St, Alexandria, VA 22314-1501 (Formerly Radisson Old Town Alexandria)
Region: United States > Virginia > Alexandria
Price Range: $121 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Old Town Alexandria staff and other travellers.
3 questions
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Riverton, Wyoming
TEQUESTA, Florida, United States
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Old Town Alexandria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on one of the top floors facing the water.”
 of 5 bubbles Danielita23, 31 Jul 2016 | Read review
“Higher floors have nice views”
 of 5 bubbles OzTex, 27 Jul 2016 | Read review
“Can get a room with fridge & Micro, but have to book it that way. Not all rooms have them.”
 of 5 bubbles 544kristena, 27 Jul 2016 | Read review
“Find another hotel that will have their rooms ready at checkin time.”
 of 5 bubbles 529RickM, 25 Jul 2016 | Read review
“dont take a room over the restaurant”
 of 5 bubbles kenpatSydney, 20 Jun 2016 | Read review
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