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Crowne Plaza Hotel Old Town Alexandria

735 reviews
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Traveller (154)
Room & Suite (112)
Dining (5)
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Overview
  • Excellent22%
  • Very good38%
  • Average25%
  • Poor10%
  • Terrible5%
Travellers talk about
“potomac river”(48 reviews)
“king street”(100 reviews)
“old town”(140 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (735)Write a Review
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All reviewspotomac riverking streetold towngastro pubextra perksreagan airportfree shuttlebraddock roadfront desk staffseveral blocksblock walkroom was largeshuttle servicehotel shuttlehotel restaurantparking feedc area
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11 - 15 of 713 reviews
Reviewed 12 November 2017 via mobile

Shuttle was on time until passenger forgot to get off at Delta and had to be taken around again. Driver was patient and tried hard to make up the lost time. Good job. Just got here so can't rate hotel, but it is a great...More

Thank Jane H
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 15 November 2017

Dear Jane H, Thank you so much for your kind words about our hotel and especially about our staff. We are so happy to know that you noticed how our shuttle driver helped our guest make it to their destinations on time. We love knowing...More

Reviewed 11 November 2017

Room was adequately updated. Lobby pleasant. Very nice water view. Good location Shuttle to King Street and Airport. Valet parking. When we checked in, we expected access to a pool, but there wasn't a pool nor had there been access to one for 3 years....More

Thank treble3
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 13 November 2017

Dear treble3, Thank you for staying at the Crowne Plaza Old Town Alexandria and appreciate the time to took to provide feedback. I apologize for being misinformed about the pool. Most of our websites do not advertise a pool, however there may be some that...More

Reviewed 1 November 2017 via mobile

Their shuttles are frequently delayed or canceled with no apology. They supposedly pick up at 15 and 45 past at DCA, that's late 75% of the time. A promised early shuttle in the morning was not provided. Even on time, the shuttle makes an extra...More

Thank tailstrike
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 3 November 2017

Dear tailstrike, Thank you for staying at the Crowne Plaza Old Town Alexandria and taking the time to provide us feedback. I am sorry to hear that you had some issues with the shuttle during your visit. Our shuttle operates for both the Crowne Plaza...More

Reviewed 30 October 2017

The hotel has a great location in old town. It is only a block from the river. We stayed in room 614 and had a view of the river. It is about a 15 minute walk to the restaurants on King street. We will definitely...More

Thank lowens002
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 1 November 2017

Dear lowens002, Thank you so much for your kind words about our hotel and especially about our location. At the hotel, we are located just a block away from the Potomac River opposite Washington DC and Maryland. We are happy the you enjoyed both the...More

Reviewed 27 October 2017

We stayed here recently and had a good time. The friendly staff made us feel very welcome and the whole place had a nice atmosphere. The bedroom and bathroom facilities were spotlessly clean and fairly modern, and the hotel was only a short walk from...More

Thank Angela S
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 31 October 2017

Dear Angela S, We appreciate your compliments and feedback on our hotel. It is our pleasure to serve you. We love knowing we achieved our goal in providing you with an overall experience that was exceptional. We are happy you enjoyed your stay and we...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$95 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (154)
Room & Suite (112)
Dining (5)
Business Centre & Event Rooms (4)
Questions & Answers
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jjmom
6 November 2017|
AnswerShow all 6 answers
Response from 1-mmb | Reviewed this property |
Limited street parking and aggressive enforcement.
1
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Ydnim888
11 July 2017|
AnswerShow all 3 answers
Response from Joseph S | Reviewed this property |
Unsure
0
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badbacktraveler
27 May 2017|
AnswerShow all 6 answers
Response from ur2punny | Reviewed this property |
I believe there was a coffee maker, but I think it was a Keurig type for individual cups....No there is not a minibar in the room. There are vending machines and a little store, but outside of the hotel are stores and... More
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Room Tips
"River views are nice"
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"Ask for a room with a river view"
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"Higher up has best water view"
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"Ask for the highest floor possible for a better river view."
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