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Crowne Plaza Hotel Old Town Alexandria

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661 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Old Town Alexandria
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Showing 644: English reviews
Blacksburg, Virginia
Reviewed 6 February 2017

This hotel has nice clean rooms & staff was friendly & helpful. The room has good amenities. The location was perfect. Close to restaurants so you can walk. It's right on the water. You can take their free shuttle to catch the boat ride that takes you on a tour of the area.

Thank Sharonladybug
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Sharonladybug, We are so happy that you had a great time during your stay at the Crowne Plaza. I hope the weather wasn't too cold for you when enjoying the area or on the water taxi. It is great to know you had an enjoyable time here in Old Town and we hope you will come and visit us...

Reviewed 23 January 2017 via mobile

Many thanks and much appreciation to the staff and manager in helping to make our 45th wedding anniversary a memorable one. A special thanks to Regina for going above and beyond to make our stay simply wonderful. A big thanks to all of the staff for every effort made to make our stay so delightful and special. We definitely plan...

Thank Joseph H
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Joseph H, We were truly happy that you chose the stay with us during your wedding anniversary. We wanted to make your celebration extra special during your stay and are glad we were able to make your stay better. Thank you so much for your kind words about our staff and especially about Regina. We hope to have another...

Mount Juliet, Tennessee, United States
Reviewed 21 January 2017 via mobile

Awesome place to visit. We were here on business and had a great time. Our rooms were clean, food was good and service was great! The location was central to attractions. River view rooms and a park across the street.

Thank Jeff E
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Jeff E, Thank you so much for the kind words about our hotel and even more importantly thank you for choosing to stay with us. It is great to know that this was the perfect location for you during your business trip and that it had many great attractions and amenities for you. We are thrilled you enjoyed your...

A TripAdvisor Member
Arlington, Virginia
1 review
Reviewed 18 January 2017 via mobile

Awesome Stay! Thanks to Mgr. Roland Biagas and all the staff. They always go out of their way to make you feel at home, which is the hidden jewel in this Crowne Plaza Hotel. Other hotels you have to struggle with management and staff to get basic service but not here and that is what counts to me in choosing...

Thank A TripAdvisor Member
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Mr.Benson, We are thrilled to hear we played a positive roll during your trip. We are so lucky to have Roland as part of our team. We appreciate the compliments and be assured that Roland has already read the comment and was very happy. All our staff are here to work together to provide our guest with a great...

Mechanicsburg, Pennsylvania
Reviewed 6 January 2017

Stayed one night. Place was clean, room was nice and roomy. We reserved a river view room and was disappointed with the view. It was a side view, not what we expected. We purchased a package plan which included valet parking, breakfast and internet service. Upon check in the employee did not explain breakfast times etc so we had to...

Thank lather66
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear lather66, Thank you for taking the time to share your experience with us. We are very happy to hear from our guest. Receiving constructive comments help to show us where we can work harder to serve, assist and accommodate our guest better. We're sorry that the valet service did not meet you expectation. We have made your comments known...

Baltimore, Maryland
Reviewed 1 January 2017

My wife and I enjoyed our stay for overnight trip visiting friends. The hotel has great access to the attractions of Old Town Alexandria and DC. The friendly staff at the Crowne Plaza made these out-of-towners feel like locals. I recommend it if you plan to visit the area; comfortable rooms and a friendly and reliable staff.

Thank westwill18
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear westwill18, Thank you so much for your kind review, I was very pleased to hear that our desk staff was able to help you so much. Commending our services is always a great thing to hear, we strive to exceed the expectations of our guest. We're happy to know you would recommend us and would return; we look forward...

Rockville, Maryland
Reviewed 1 January 2017

Hotel was in a great location the staff was excellent the rooms were beautiful the food was excellent the experience was great, great, great, great, great. I would have no problem staying here again and i will probably stay here the next time I'm in town.

Thank dbernard42
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear dbernard42, We are so incredibly happy to read your comment about your stay. It warms to hear that everything during your stay went perfect. We work to give each guest an comfortable and relaxing stay. Thank you for choosing us and we can't wait to have you back soon.

Reviewed 13 December 2016

The hotel room and location are good, however avoid the restaurant. The first night service was slow but thought it was due to the number of people present. The second night was even worse with fewer people in the restaurant. I ordered an appetizer and dessert to take to my room, my traveling companion received her meal after 30 minutes...

Thank Lisa S
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Lisa S, Thank you for your comments and review of your recent stay with us. We strive towards the goal that each guest has a great overall experience. We regret we did not obtain that goal in your instance. We apologize you had issues during your meal at the restaurant. We will improve in this area to provide an...

Aylesbury, United Kingdom
Reviewed 13 November 2016 via mobile

Arrived after a long day travelling for a two nights stay, checked in easily and made my way to my room. Room clean and tidy with a great view of the Potomac river and even though you could see planes landing at the nearby airport you couldn't really hear them. We went out for dinner that evening to the Henley...

Thank llss1
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear llss1, Thank you for your comments of your recent stay. We are so happy to hear we were able to provide you again with a overall experience you were more than pleased. We are very pleased that you enjoyed the area and were able to return to the hotel and rest comfortably. Thank you for choosing us again. We...

Sound Beach, New York, United States
Reviewed 10 November 2016

The location of this hotel is the best part of it. It's walking distance to Old Town Alexandria and the walk is along the Potomic River, very beautiful. Of course Old Town is a place to go, good food, art, craft beer and shops. The parking is $20 a night but you do need secure parking and a place to...

Thank Everett M
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Everett M, Thank you for such a wonderful review. As you likely witnessed, our goal here is to exceed expectations each and every time. Because of this, I want to thank you for letting us know that you thoroughly enjoyed your experience! We're happy to hear our staff exceeded your expectations. It's our pleasure to serve you. Please hurry...

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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 N Fairfax St, Alexandria, VA 22314-1501 (Formerly Radisson Old Town Alexandria)
Region: United States > Virginia > Alexandria
Price Range: $173 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were able to see the river from our room, so that was nice.”
 of 5 bubbles wendyo854, 4 Mar 2017 | Read review
“""The suites are breath taking with the water view, very spacious, warming and great for a intimate get away or large families""”
 of 5 bubbles ameellahi, 15 Feb 2017 | Read review
“The upper floor with a scenic Potomac river view room was our choice, photos attached.”
 of 5 bubbles Donald988, 5 Feb 2017 | Read review
“Ask for room facing the water”
 of 5 bubbles Sharonladybug, 5 Feb 2017 | Read review
“Hotel offers a great view of the Potomac River”
 of 5 bubbles westwill18, 1 Jan 2017 | Read review
5 of 5