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Sheraton Suites Old Town Alexandria

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Traveller (190)
Room & Suite (79)
Dining (24)
Overview
  • Excellent32%
  • Very good42%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“french doors”(32 reviews)
“the club lounge”(29 reviews)
“harris teeter”(22 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Suites Old Town Alexandria
Special Offer: Park with Ease
Hotel deals
Offers from Sheraton Suites Old Town Alexandria
Special Offer: Park with Ease
Hotel deals
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (791)
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772 results
Traveller rating
255
299
120
63
35
Traveller type
Time of year
LanguageEnglish
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255
299
120
63
35
Show reviews that mention
All reviewsfrench doorsthe club loungeharris teeterking streetold townroyal restauranttrader joesbraddock roadacross the streetnice suitefront desk staffliving roomairport shuttlesuite hotelpool and hot tubshuttle servicestreet parking
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1 - 5 of 772 reviews
Reviewed yesterday

This hotel has large rooms but it could use some refurbishment, room interior is rather outdated. It's like you are back in time quite some years. Room was clean, same for the bathroom which is small compared to the total floor space. Bed OK and...More

Thank 898frank
Hotel's Favourite
Reviewed 4 May 2018 via mobile

Very nice rooms with convenient kitchenette, comfortable beds. We appreciated the bathrobes and attentiveness of the staff. Hood breakfast and snacks. Lounge is non existent. Location is good for tourism; access to DC was quick, specially on WE. There is a shuttle to the metro...More

1  Thank Maria F
Response from Nasir Z, General Manager at Sheraton Suites Old Town AlexandriaResponded 1 week ago

Dear Maria F, Thank you for taking the time to share your honest feedback regarding your recent stay at the Sheraton Suites Old Town. Your compliments were a pleasure to read, and we were delighted to learn that you were thoroughly enjoyed your stay. We...More

Reviewed 3 days ago

My family stayed at the Sheraton Suites Old Town Alexandria VA and did not like it at all! Not only were we all over the hotel on different floors but we weren't treated very nicely! The customer service at front desk was horrible! They were...More

1  Thank saundrawood
Reviewed 3 days ago

Our family booked our reunion in hopes this would be a great to be with family, who have not seen each other in awhile. It is a great location to visit D.C. Before my check in at the hotel, I had to call corporate about...More

2  Thank Kina Y
Reviewed 4 days ago

My family booked this Hotel back in September 2017 for a Family Reunion scheduled for the week end of July 13-15 2018. Our original booking agent or co-ordinator was a person named Seth whom we were later told no longer worked for the establishment. Humm??...More

2  Thank Cindy R
Response from Tanay G, Front Office Manager at Sheraton Suites Old Town AlexandriaResponded yesterday

Hi Cindy R, Thank you for taking the time to share your valuable feedback. My name is Tanay Glover and I am the Front Office Manager at the Sheraton Suites Old Town Alexandria. It has come to my attention that the service you received during...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$121 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Alexandria
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Alexandria
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (190)
Room & Suite (79)
Dining (24)
Pool & Beach (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
laverne28
16 June 2018|
AnswerShow all 5 answers
Response from Maria F | Reviewed this property |
Hi. I believe there is a metro station within walking distance but never tried as I used the hotel shuttle to the airport and took the metro from there. I did this because on weekends the metro lines are limited and... More
0
Votes
Sonja J
23 March 2018|
AnswerShow all 2 answers
Response from haileythegolden | Reviewed this property |
I am not sure what you mean, there is tax and if you take from the mini bar that is additional.
0
Votes
Kristi K
23 June 2016|
AnswerShow all 6 answers
Response from rla1947 | Reviewed this property |
Yes BUT check with the hotel if you flight arrives at night as the shuttle is NOT 24 hour
0
Votes
Room Tips
"there were no good rooms"
Read review
"Stay in anthing below and above 2nd floor. Rooms in 600 range were better maintained. I think??"
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"stay on the suite level"
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"Higher floor"
Read review
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