We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crystal Gateway Marriott

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crystal Gateway Marriott
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,354 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crystal Gateway Marriott
See the most recent reviews
Showing 1,310: English reviews
New York City, New York
Reviewed 30 May 2015

I am surprised at the number of good reviews of this hotel - folks really must have low expectations. If you stay at Marriotts regularly, you will be instantly familiar with this typical mid-1980s suburban Marriott conference hotel with the typical mid-2000s Marriott makeover. My problems started when I arrived at the room. As is often my luck, I arrived...

 Report
Helpful?
1Thank Cascascas
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear Cascascas, Thank you for taking time to complete a review of your recent stay at Crystal Gateway Marriott and we are very sorry to hear that your stay was less that excellent. We agree that having requested a quiet room should have been accomodated after the first request and should not have taken several tries. We strive to provide...

Mount Pleasant, South Carolina
Reviewed 28 May 2015

This hotel is mainly used for large group conventions. It is fairly convenient to the metro, but the Crystal Gateway Marriott would be more convenient to travel to other attractions if you are not locked down to your hotel. Save yourself the wait for hotel transportation. On days with large arrivals, you could be waiting for the 2nd-3rd shuttle to...

 Report
Helpful?
Thank Mkclark13
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear Mkclark13, Thank you very much for submitting a review on behalf of Crystal Gateway Marriott. We truly appreciate your loyalty to Marriott and will be reviewing the airport pick up process on busy arrival days to make sure guests are not waiting more than the 20 minutes we promise. Thanks again and we hope to see you return in...

Honolulu, Hawaii
Reviewed 27 May 2015

The entire hotel was sold out 2 months before my conference, as was their sister property across the street. As were 8 other properties in the surrounding area. But the conference organizer spoke with the hotel manager and they managed to "find" me a room--GREAT room--for the conference price. The food was outstanding, as was the service and hospitality. Be...

 Report
Helpful?
Thank beentoDPRK
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear beentoDPRK, Thank you for taking time to complete a survey on behalf of Crystal Gateway Marriott! We are proud to have great associates who try to go above and beyond in every guest interaction. We are also glad that you found the metro access and underground shopping area convenient. We hope to see you return during your next trip...

Pacifica, California
Reviewed 27 May 2015

This is an excellent hotel for both business an pleasure when staying in the Washington, DC area. Only minutes to the Washington Mall via the Metro line and close by shopping and eateries. Located in the Crystal City area of Arlington, Virginia, this hotel offers its own bar and restaurant, pool and workout space and you can use the underground...

 Report
Helpful?
Thank wavcpa
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear wavcpa, Thank you for completing a fantastic survey on behalf of the Crystal Gateway Marriot! We appreciate your time and happy to hear your comments about great service you recieved at the hotel. Thank you for your loyalty to Marriott! Crystal Gateway Marriott

Reviewed 26 May 2015

Stayed here for a long weekend conference last month. Rooms were overall very clean, albeit a little small. The conference area was perfect for a gathering of around 450, well set up and easily accessible. Ease of access to the city via the Metro and cool walk through tunnel system to local malls made getting around to places of interest...

 Report
Helpful?
Thank Joe S
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear Joe S, Thank you for taking time to complete a survey of Crystal Gateway Marriott. We appreicate your positive feedback and your loyalty to Marriott. We hope to see you again whenever your travels bring you back to Washington DC! Crystal Gateway Marriott

Arlington, Virginia
Reviewed 25 May 2015

Our stay at the Crystal Gateway Marriott in Arlington, VA was wonderful!! Our first contact at this beautiful facility began with the front desk and was greeted by a lovely young lady named Toijah! With her genuine interest and warm smile, checking in was a breeze! Although we were part of a large conference, Toijah made you feel like you...

 Report
Helpful?
Thank Brenda D
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Brenda D, Thank you very much for the wonderful review! Your feedback lets us know our associate’s efforts are appreciated. Toijah does a wonderful job, and we will be happy to pass your thoughtful comments along to her. We look forward to another opportunity to welcome you back, Toijah will be here waiting when you return! Thank you again...

Pace, Florida
Reviewed 23 May 2015

We stayed for 4 nights @ this location in May. The hotel was busy but well maintained. Our room was clean and tidy. The hotel offers fruit infused water in the lobby which was a treat after exhausting sightseeing. The bell man was fantastic! Lastly, the free shuttle was easy both coming and going to the hotel. Why not 5...

 Report
Helpful?
Thank TravelingfromPace
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear TravelingfromPace, Thank you for your review and feedback. We are happy to read that you enjoyed your stay, and our location. Please think of us the next time you are in the area, we’d love to host your stay again.

Windham, New Hampshire
Reviewed 21 May 2015

I cannot say enought about the staff at the Gateway Marriott in Crystal City, VA. A very big thank you to Katie Amilca for her outstanding display of true hospitality. Her many kindnesses to me and other family members during our visit made us feel welcomed and special. My husband and I are also very grateful for MD and his...

 Report
Helpful?
Thank Deborah052015
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Deborah052015, Thank you so much for posting such an amazing note! We are delighted to read that you and your family enjoyed your stay with us. I am certain that Katie and MD will appreciate being recognized for their great customer service! We truly appreciate your business and we would love to see you again soon. Kindest regards, Maimy...

Villanova
Reviewed 20 May 2015

Traveled with a group of teens and needed 4 rooms. Front desk was very accommodating placing us in the same wing of the building. The hotel was sold out. Extra beds were placed in the rooms as we requested.The breakfast concession in the lobby does not open early enough to handle the crowds with full hotel. I am a Marriott...

 Report
Helpful?
Thank snwa
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear snwa, We are grateful that you chose the Crystal Gateway Marriott for your lodging accommodations during your trip to the Washington, D.C area. Thank you for taking the time to share your feedback. It would be wonderful to welcome you back the next time you come to the city, so please keep us in mind!

Redwood City, California
Reviewed 20 May 2015 via mobile

Recently stayed at this hotel as well as the other Crystal City Marriott. They are quite comparable. They close the executive lounge on the weekends at this hotel. You get a nice breakfast in the restaurant but none of the other lounge perks on the weekend. The room was clean and a little quieter than the other hotel although the...

 Report
Helpful?
Thank DC_Gale
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear DC_Gale, We appreciate your business, and are grateful that you too time to post your review. Your feedback is very much appreciated; it gives us the opportunity to improve our guest’s future experience. I am happy to share that safes are available to our guests at the Reception Desk! I hope that you give us another opportunity in the...

388 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (295)
Viewed
Room/Suite (113)
Viewed
Pool/Beach Area (2)
Viewed
Dining (19)
Viewed
Hotel & Grounds (32)
Viewed
Bathroom (25)
Viewed
View from Room (25)
Viewed
Business Centre/Function Rooms (3)
Viewed
1:51
Videos (1)
Viewed
Other (75)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (93)
Viewed
Business Centre/Function Rooms (14)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (27)
Viewed
Pool/Beach Area (2)
Viewed
Dining (9)
Viewed
Bathroom (2)
Viewed
Other (25)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Arlington hotels
0.2 km away
The Westin Crystal City
The Westin Crystal City
#13 of 51 in Arlington
1,126 reviews
0.4 km away
Hampton Inn & Suites Reagan National Airport
0.3 km away
Crystal City Marriott at Reagan National Airport
Show Prices
Show Prices
Show Prices
0.3 km away
Embassy Suites by Hilton Crystal City - National Airport
0.7 km away
Residence Inn Arlington Pentagon City
1.3 km away
Renaissance Arlington Capital View Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience Crystal Gateway Marriott, located minutes from downtown Washington, D.C. And less than 1 mile from Reagan National Airport. Explore the entire Washington, D.C. Area via the Metro which is connected to our Arlington hotel. Step into our spacious hotel lobby here in the heart of Crystal City, VA, and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 well appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Dine onsite at The Atrium or Restaurant Mez or grab a quick bite at Einstein's Bagels shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). With the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington, VA and downtown DC has never been easier. ... more   less 

Additional Information about Crystal Gateway Marriott

Address: 1700 Jefferson Davis Highway, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: $201 - $696 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crystal Gateway Marriott 4*
Number of rooms: 697
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Hotels.com so you can book your Crystal Gateway Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott
Hotel Style:
#4 Romantic Hotel in Arlington
#4 Luxury Hotel in Arlington
#11 Family Hotel in Arlington
#13 Business Hotel in Arlington
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crystal Gateway Marriott staff and other travellers.
23 questions
Ask a question

See all questions (23)

Questions? Get answers from Crystal Gateway Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for potomac view, very nice. The higher up the better. We were on the 15th floor.”
 of 5 bubbles lindyb09, 21 Feb 2017 | Read review
“The Arlington Tower and the first 5 floors of the Capital Tower have been renovated.”
 of 5 bubbles Jacksonnative, 18 Feb 2017 | Read review
“Capital Tower has the best views. Arlington Tower is more accessible for conferences.”
 of 5 bubbles kittyk8ty, 13 Feb 2017 | Read review
“Ask for a room away from the elevators and ice machines.”
 of 5 bubbles RandyB22, 8 Feb 2017 | Read review
“I'd say the rooms are pretty equivalent. High floors can give a nice view.”
 of 5 bubbles JVBV, 23 Jan 2017 | Read review
5 of 5