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BEST WESTERN Pentagon Hotel - Reagan Airport

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BEST WESTERN Pentagon Hotel - Reagan Airport
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936 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Pentagon Hotel - Reagan Airport
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Showing 872: English reviews
Toms River, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

My husband and I traveled to Arlington for a short trip to tour the capital and the White House. The best Western was clean, pleasant, priced right, and in the perfect area to catch the metro into DC. It was an excellent experience.

Review collected in partnership with Best Western

Helpful?
Thank Della506
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

What a nice review! Thank you for taking the time to share your experience. We hope to see you again soon. More 

San Diego, CA
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 October 2016 via mobile

Typical BW. If you are used to Marriott and Hilton (and I'm not picky enough to see any significant difference between those and Hyatt), this place will give you pause. A satisfying breakfast is included, but be prepared for the chain-smoker outside the room two doors down, the toilet with a tiny leak that makes it flush briefly in the... More 

Helpful?
Thank bengo4
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. We always appreciate hearing from our guests and use the feedback as an opportunity to improve our product and service. We will be certain to address your concerns. More 

Cincinnati, Ohio
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 October 2016 via mobile

BW is, in my opinion, a really good hotel chain, in which my family and I stay every time we travel. This time it was an upsetting choice. Staff very unfriendly, breakfast room uncomfortable and rooms just ok. Should focus on costumer service to catch up with other other with BW brand.

Helpful?
Thank Fabrício V
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. I'm sorry to hear that you didn't enjoy your stay with us. I hope you will give us another try so that we may have the opportunity to exceed your expectations. More 

Travellers are raving about these Arlington hotels

Long Island, NY
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 26 October 2016

this is a no-nonsense, clean hotel, conveniently location next to Reagan Airport and very close to DC by car or public transportation. offers free parking and free breakfast- the best deal near the Capital

Helpful?
Thank geeLongIsland_NY
Tracy S, Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you so much for such an awesome review! Please come visit us again sometime! Safe travels! More 

Piqua, United States
1 review
Reviewed 20 October 2016

Hotel was located in a good location for meetings and convenient to the DC metro area. Shuttle to and from to Metro (Pentagon City) was a helpful bonus. I would stay at this hotel again if in the area.

Review collected in partnership with Best Western

Helpful?
Thank Theodore J
Tracy S, Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to review our hotel. If you are back in the DC area, please stop in to see us again. More 

Utah
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 October 2016

We found this hotel to be the best deal for a nice hotel close to Reagan National. The rooms were clean, and comfortable. The breakfast was very good. The shuttle driver "Sahal" was so very friendly. Great deal if you want to take the Metro into D.C.

Helpful?
Thank David-Travels2
Tracy S, Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your comments. I will be sure to pass on your compliments to Sahal! So glad you enjoyed your stay. More 

Red Oak, Texas, USA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 October 2016

I did not know this was a motel, and it may have affected my decision to stay. The parking lot noise during the night was disruptive. On top of that, there was a tour bus parked right outside our door. Its air brake and running engine disturbed our rest at night. On the plus side, the front desk staff was... More 

Review collected in partnership with Best Western

Helpful?
Thank naltonj
Tracy S, Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. I am so sorry for the noise from the tour bus the night you were here. Did you let the front desk know of the situation that night? We do have security on staff at night to take care of any noise complaints, and I will be talking to him about "running buses." Thank you... More 

Calgary, Alberta
Level Contributor
85 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 11 October 2016

We originally selected this hotel because of its airport shuttle. Unfortunately, after the booking we realized the shuttle was not running during either time we needed it. It runs from 6 a.m. - 10 p.m. so we had to get taxis each time. We stayed twice at this hotel. Our first room (251) had poor air quality. The second visit... More 

Helpful?
Thank JPMMJM
Tracy S, Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thanks so much for your review! Your comments mean a great deal to our entire staff. Come see us again soon! We look forward to a return visit from our guests! More 

Hughson
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2016

broken door, no sound insulation, no smiles, wallpaper falling off the wall. The room was very clean. The bed was good. Really would have liked it if the lady at the front desk had greeted us with a smile or even smiled at all throughout the checkout. It's truly amazing what a smile can do for an experience. We probably... More 

Review collected in partnership with Best Western

Helpful?
Thank Mary B
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to complete a review of your stay. I'm sorry to hear that you encountered some issues while visiting our hotel. Customer service is the cornerstone of the Best Western experience and there is no reason that you shouldn't have been warmly welcomed and treated like the valuable guest you are. I hope you will... More 

Fulton, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2016

IF you pick Best Western Hotel through Trip Advisor, you will not get your Best Western REWARDS points. But no one tells you till after you stay and Pay Best Western. So bottom line is if you pick Best Western, and pay them, they are happy, but will not give you the Best Western Reward points, because you didn't START... More 

Review collected in partnership with Best Western

Helpful?
Thank Mary N

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Breakfast
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, a business center, Full Hot American breakfast daily, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more   less 

Additional Information about BEST WESTERN Pentagon Hotel - Reagan Airport

Address: 2480 South Glebe Road, Arlington, VA 22206-2576
Region: United States > Virginia > Arlington
Price Range: $128 - $1,972 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pentagon Hotel - Reagan Airport 2.5*
Number of rooms: 199
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Also Known As:
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and other travellers.
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Cedar Rapids, Iowa
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Questions? Get answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor away from roads for quiet”
 of 5 bubbles geeLongIsland_NY, 26 Oct 2016 | Read review
“They all seemed equally nice.”
 of 5 bubbles David-Travels2, 18 Oct 2016 | Read review
“Choose a main floor room as there is no elevator.”
 of 5 bubbles JPMMJM, 11 Oct 2016 | Read review
“rooms 236-268 or 301-336 for quieter rooms (street or freeway noise)”
 of 5 bubbles , 7 Oct 2016 | Read review
“Don't go. There are _much_ better options for slightly more $.”
 of 5 bubbles MartinM916, 20 Sep 2016 | Read review
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