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BEST WESTERN Pentagon Hotel - Reagan Airport

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BEST WESTERN Pentagon Hotel - Reagan Airport
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964 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Pentagon Hotel - Reagan Airport
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Showing 898: English reviews
massachusetts
Reviewed 21 May 2015

This is the second time my husband and I have stayed at this property. We booked through booking.com and called to confirm our reservation a few days before the arrival date. They couldn't find our reservation but booking.com provided excellent customer service and had it worked out quickly. The customer service attendant promised us an upgrade for our trouble. When...

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Helpful?
Thank tracylee59
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to write a review. I am sorry that we were unable to meet and exceed your expectations, but thank you for the kind comments regarding the housekeeping and breakfast teams. I will be certain to share them. We use all comments, good and bad as a method for improving our overall service. Thank you...

Washington
Reviewed 21 May 2015

Where to begin? Perhaps the strong smell of urine in the walkways was a clue to the attitude of the management. There are no elevators so I had to drag my bags up steep stairs. When I got to the room there were no available outlets to plug in my chargers without unplugging some important device. The noise from the...

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2Thank Sugarman4084
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for sharing your thoughts. I can guarantee that the management team of this hotel is very engaged in how it runs, the cleanliness of the rooms and property as a whole. While there are no bars or restaurants on property, we do provide a free shuttle service to Pentagon City and Reagan National Airport. I appreciate hearing from...

Bath, England, United Kingdom
Reviewed 20 May 2015

This was in a good location, just off the I-395. Easy to reach Arlington Cemetary and close enough to links to the centre of Washington. There is ample parking. The room was spacious and clean with comfy beds. There is no elevator so if you struggl on stairs it is best to prebook a ground floor room as it seems...

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Helpful?
Thank Emma M
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! I'm sure other guests will appreciate your advice regarding pre-booking a ground floor room if you prefer to not use the stairs to the second floor. Our team takes pride in providing a comfortable, clean room, friendly and efficient service and an exceptional breakfast experience. I am happy you were able to appreciate our hard...

New Jersey, United States
Reviewed 19 May 2015

The stay was good. shuttle experience good. breakfast good. and the bed was so comfortable! We came during a chaotic time in the DC area and Best Western stepped up the shuttle service. The staff was friendly. In fact the couple of things I needed they helped right away. Good experience.

Review collected in partnership with Best Western
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Helpful?
Thank Lisa R
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! The weekend of Georgetown University and GW University graduations is always a busy one for us and we try extra hard to make sure our guests are well taken care of. I am pleased that you were able to relax and let our friendly and helpful team anticipate and take care of your needs during...

West Covina, United States
Reviewed 19 May 2015

The front desk/registration staff were very helpful with ideas, suggestions, etc. during our stay. Graciela, Wendy and other staff members during breakfast were courteous and friendly. The shuttle was always on time and the drivers were great.

Review collected in partnership with Best Western
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Helpful?
Thank Dawn M
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to share your experience! I'm so happy that our team was able to make your trip enjoyable and that you encountered friendly and helpful team members in each area of our service. Please come back and visit again!

State College, United States
Reviewed 16 May 2015

All of the staff were very caring and accommodating to my special needs. The location is convenient to all Washington, D.C.-ares sites. The beds are very comfortable (I want one!). Breakfast was above-average in quality.

Review collected in partnership with Best Western
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Helpful?
Thank William S
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to complete a review of your stay with us! I am pleased that you enjoyed your time here and were able to get a good nights rest and have a delicious hot breakfast. Please come back and see us again soon!

Sacramento, United States
Reviewed 13 May 2015

Hotel could use an update especially since it is in the DC area. Water was turned off for several hours during the day and there were workmen repairing the pool area. Room was okay but it could have been nicer. I would have expected the hotel to be in better condition.

Review collected in partnership with Best Western
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Thank Ward R
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

I am happy that you found our location convenient to Arlington Cemetery! We do have a great location just minutes from Reagan Airport, the Pentagon and the National Mall. While you were visiting, we were upgrading our hot water systems in order to better serve our guests. We are also in the process of replacing our pool deck so that...

Rehoboth Beach, United States
Reviewed 11 May 2015

I had an early flight out of National Airport and didn't want to park there - I stayed at this hotel and left my car there for a nominal fee. Convenient shuttle service was provided - if you are short, sit in front seat.

Review collected in partnership with Best Western
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Helpful?
Thank Adele G
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

So glad you found our location convenient for your flight out of Reagan National Airport and that you were able to take advantage of our shuttle service. We are adding a step stool to our shuttles to allow easier access for our guests. Thank you for your review.

Ogden, United States
Reviewed 11 May 2015

This was the best location to stay for touring D.C. It was close, and offered a shuttle to and from the Metro station and the airport. The breakfast in the morning was outstanding. It was a real breakfast that kept you full till dinner time. No need to waste time looking for lunch when out and on the go.

Review collected in partnership with Best Western
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Helpful?
Thank Andrew P
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! I have shared your comments with our breakfast crew and they were pleased to hear you enjoyed the complimentary hot breakfast buffet so much! They wanted you to know that you are welcome back anytime! See you soon-

seattle, United States
Reviewed 10 May 2015

older building being upgrades, staff was great the location was good also, the best was the free breqkfast, if I was looking for a hotel that was clean and had great staff i would send friends there.That should be 200 words, I am not a writer

Review collected in partnership with Best Western
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Thank Burton M
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! We are happy that you enjoyed your stay and were able to take advantage of our convenient location and delicious complimentary hot breakfast buffet. We look forward to welcoming you back!

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, a business center, Full Hot American breakfast daily, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more   less 

Additional Information about BEST WESTERN Pentagon Hotel - Reagan Airport

Address: 2480 S Glebe Rd, Arlington, VA 22206-2576
Region: United States > Virginia > Arlington
Price Range: $174 - $1,944 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pentagon Hotel - Reagan Airport 2.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and other travellers.
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Cedar Rapids, Iowa
over a year ago
Harrisburg, Pennsylvania
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8 months ago

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Questions? Get answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“second floor away from roads for quiet”
 of 5 bubbles geeLongIsland_NY, 26 Oct 2016 | Read review
“They all seemed equally nice.”
 of 5 bubbles David-Travels2, 18 Oct 2016 | Read review
“Choose a main floor room as there is no elevator.”
 of 5 bubbles JPMMJM, 11 Oct 2016 | Read review
“rooms 236-268 or 301-336 for quieter rooms (street or freeway noise)”
 of 5 bubbles , 7 Oct 2016 | Read review
“Don't go. There are _much_ better options for slightly more $.”
 of 5 bubbles MartinM916, 20 Sep 2016 | Read review
5 of 5