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Hilton Garden Inn Reagan National Airport Hotel

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Hilton Garden Inn Reagan National Airport Hotel
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996 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Reagan National Airport Hotel
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Showing 927: English reviews
Kansas
Reviewed 10 October 2016

For the price, this was actually a pretty great hotel. BUT it is undergoing renovations and when completed, it will become a Hilton Garden rather than a Radisson. The updated decor is beautiful, and the location is perfection! It's about two blocks from the Crystal City metro station, so you're a short walk to just about all Washington, DC, has...

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Helpful?
Thank Danedri
Midwest City, Oklahoma
Reviewed 9 October 2016

I didn't know they were remodeling the lobby and first floor but they're nearly finished. The room was nice with a comfy bed. Comes with a small fridge and they give you a couple of bottles of water which was good. What you'd expect from a nice room. It did have a small closet and also there was no in-room...

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Helpful?
Thank AndyOKC21
Ottawa, Canada
Reviewed 8 October 2016

OK, the current renovation here is creating front-desk chaos, notwithstanding the best efforts of the staff. In fact, everyone in the hotel is friendly and helpful. In fact, the updated rooms are terrific: big, upbeat, with good desk, great beds and linen, and fast wifi. Oddly, the rooms don’t have personal safes, a deficiency that needs to be addressed. But...

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Helpful?
Thank Ted J
Saline, Michigan
Reviewed 6 October 2016 via mobile

Due to construction, which was not mentioned at my booking, or on website, I had to enter up a hidden ramp through a back entrance and then along a poorly lit corridor. The reception area was completely closed off and basically a construction area. Terrible, terrible, terrible. Staff unfriendly. No bar, no restaurant- completely misdescribed. Only positive was room had...

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Helpful?
Thank Anonymous837
CarlsonRezidor, Online Support Specialist at Hilton Garden Inn Reagan National Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We are sorry to hear about the issues you encountered due the construction going on at this time. We will address your comments with our management staff so we can continually improve our services. We hope for another chance to exceed your expectations once the construction...

Wolverhampton, United Kingdom
Reviewed 5 October 2016

First of all we waited 40 minutes for the courtesy bus, I called the hotel who told us we were at the wrong airport terminal so we relocated. Still no bus, so I called again to be told that we should be looking for the Hampton bus not the Radisson bus! The bus finally came the driver was courteous and...

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Helpful?
Thank saracasey
CarlsonRezidor, Online Support Specialist at Hilton Garden Inn Reagan National Airport Hotel, responded to this review

Thank you for taking the time to share your comments with us. While we were happy to hear that the driver and front desk staff was courteous and that your room was lovely, we apologize for the issues you encountered with locating the shuttle, the construction and the billing concerns. Your comments will be reviewed with the management staff so...

Florida
Reviewed 29 September 2016

We picked this hotel for its proximity to both the metro (Crystal City, yellow and blue lines) and Reagan airport; i.e. easy access to both DC and the airport. We knew it was under construction (clearly noted on the website), but were only staying 2 days and were able to get a low rate. Let me start by saying the...

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Thank dsb223a
Brooklyn, NY
Reviewed 29 September 2016

I had a good deal on my room because the hotel was under construction. The upper floors were already renovated. The room was clean, modern and had nice amenities: microwave, refrigerator, usb outlets, large flat screen television. The lobby was under construction but they were helpful and apologetic. I had to use the back entrance to get in and out...

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Helpful?
Thank greenlight17
columbus, ms
Reviewed 28 September 2016

The hotel is under renovations and the attitude is unacceptable. We planned on leaving our luggage prior to check-in and also after our check-out. The only problem is the luggage room had the locks removed and all that remained were holes in the door. Not the place I want to leave my valuables. No bellhops on hand to assist, overly...

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Helpful?
Thank msmarisa
Robin H, Manager at Hilton Garden Inn Reagan National Airport Hotel, responded to this review

Dear Msmarisa, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Sincerely, Pomi Bogale Front Office Manager

Woodside, New York
Reviewed 25 September 2016

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Thank elusus83
Waupun, Wisconsin
Reviewed 21 September 2016

The hotel was under construction creating some major parking and vehicle congestion outside in front of here and the Hampton Inn. Stayed here for 4 nights. The room was very clean, updated carpet and walls, the bathroom was clean however some of the remodel the attention to detail needs to be reviewed. Newer beds were clean and comfortable. The best...

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Helpful?
Thank A M

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Reagan National Airport Hotel

Address: 2020 Jefferson Davis Hwy, Arlington, VA 22202 (Formerly Radisson Hotel Reagan National Airport)
Region: United States > Virginia > Arlington
Price Range: $146 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Reagan National Airport Hotel 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Radisson Reagan National Airport
Radisson Hotel Arlington
Radisson Arlington
Arlington Radisson
Hotel Style:
#29 Family Hotel in Arlington
#32 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Reagan National Airport Hotel staff and other travellers.
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Williamsburg, Va
over a year ago
1 month ago
over a year ago

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Questions? Get answers from Hilton Garden Inn Reagan National Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from construction noise”
 of 5 bubbles ccioskgn, 26 Oct 2016 | Read review
“The rooms looking to the main entrance have more noise from outside due the fact that remain in from a a very carded avenue.”
 of 5 bubbles 46javierl, 21 Oct 2016 | Read review
“Call as soon as you get your bags. Shuttle will pick you up!”
 of 5 bubbles AndyOKC21, 8 Oct 2016 | Read review
“Stay at the back of the hotel, not on Jefferson Davis Highway”
 of 5 bubbles 610tedj, 7 Oct 2016 | Read review
“Not recommended at all due to the staff being rude, aggressive, and very shorthanded.”
  • Luggage room left unattended at all times and no locks!
 of 5 bubbles msmarisa, 28 Sep 2016 | Read review
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