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DoubleTree by Hilton - Washington DC - Crystal City

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DoubleTree by Hilton - Washington DC - Crystal City
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2,537 Reviews from our TripAdvisor Community

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Showing 2,453: English reviews
Vienna, Virginia
Reviewed yesterday NEWvia mobile

Great stay at the DT. Many of the DT label are tired and worn down these days, the Pentagon City location is a pleasant exception. Fast, efficient and friendly service. Comfortable rooms updated as much as possible without a complete rebuild. Good amenities and a powerful shower, very nice gym. Lobby bar is pricy as expected but the team is...

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Helpful?
Thank Spiegs1968
Minneapolis, Minnesota
Reviewed 3 days ago NEW

This is a nice hotel that is located in a quiet area with not much around but is just across the river from DC. No issue getting to or from the major attractions of the city in just a few minutes via Cab/Uber. The hotel was clean, the rooms were modern and well kept. My only complaint was the bathroom...

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Thank BrettS2013
St Louis, United States
Reviewed 3 days ago NEW

I strongly recommend to avoid this Hotel. Terrible Service , Front desk people has lot of attitude. Missing amenities in the room like no Micro Wave , paper plates etc . When you approach front desk they are NOT at all helpful

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Thank 31srinig
Lainsburg, United States
Reviewed 3 days ago NEW

Easy to get to with the shuttle and from there, the metro or a cab ride is pretty quick. If you don't need to be in downtown, and looking to stay by the airport, then I highly recommend this doubletree. You really can't beat the price and quality.

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Thank Ross Y
Marcy, NY, United States
Reviewed 4 days ago NEW

Clean hotel, best location, greatest rooms, great business stay, convenient access to DC. Took 20 minutes during peak traffic to get to Washington Navy Yard. Best beds and linens. Super comfortable. Five minute walk to Crystal City Underground. 5 Minute drive to Alexandria. Super easy access to Reagan National Airport. Gas station on way to airport.

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Thank Gary F
Miami, Florida
Reviewed 4 days ago NEW

Could not get in my room all day toeven shower. Management wouldnt fix the room nor make it a priority ti provide me with room access. Extremely disatisfied as i will be going back to the Marriott Family

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Thank martingY2293ZZ
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. I am so sorry that you had a faulty lock on the door and that the response given was not what it should have been. This type of challenge is so rare, but I am truly sorry that is caused so much frustration for you. I hope one day down the road you reconsider...

Williamsburg, Virginia
Reviewed 5 days ago NEW

The employees are all very courteous and very helpful.The Hotel has been upgraded, looks like new, tastefully decorated, very attractive in both the lobby and the rooms. The buffet breakfast is full featured and very tasty. Construction in neighborhood but not on property. Access is within block of Freeway exit, very convenient. 20-30 min walk to center Crystal City. Beautiful...

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Thank 286bertrama
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. It is so nice to read that you had a positive experience and that the staff was a big part of that. The kitchen team will be happy to read that you enjoyed the breakfast. You are correct about the construction and I appreciate you pointing that out. I am glad you made it up...

Reviewed 6 days ago NEWvia mobile

Very nice and clean hotel! great service at the café Mr. Mohammed helped us tremendously. Outstanding customer service by all. You cannot go wrong by staying here. Oh and great location by the way. Metro and mall are three blocks walking.

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Helpful?
Thank Nestor S
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. I appreciate you recognizing the efforts of the team by acknowledging the cleanliness of the hotel. Mohammed is an excellent employee and is an example to all on how to make a positive impact with our guests. He works hard to offer this same impression to all of our guests. Thank you again for...

Pittsburgh, Pennsylvania
Reviewed 6 days ago NEWvia mobile

The front desk staff is very friendly!!! I always feel welcomed. Throughly enjoyed the warm cookies during check in, softens a hard day for sure. Rooms are clean and the beds are super comfortable. Thanks for a great stay.

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Helpful?
Thank Carly K
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. The team really looks forward to welcoming back familiar faces. I know the housekeeping and engineering team will be proud of your comment about the rooms. They work hard to make that happen. Thank you again for your review and we hope to welcome you back again soon! We will have more warm Doubletree cookies...

Cranford, New Jersey
Reviewed 1 week ago

Hotel was very accommodating! Pleasant stay with nice amenities including a breakfast buffet! Great location with easy access to metro. Very friendly and helpful staff made my experience all the more worthwhile.

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Thank A1295EZrobertf
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. It is nice to read that you had an enjoyable stay. I appreciate your comment on the staff as the team works very hard to make a positive impact on our guests. Thank you again for your review and for your loyalty to Hilton. We hope you choose to return soon. As always, I...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Dr, Arlington, VA 22202-2891
Region: United States > Virginia > Arlington
Price Range: $131 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton - Washington DC - Crystal City staff and other travellers.
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Columbus, Ohio
5 months ago
Jacksonville, Florida
Arlington, Virginia
8 months ago
Tallahassee, Florida

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Questions? Get answers from DoubleTree by Hilton - Washington DC - Crystal City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are alike”
 of 5 bubbles 286bertrama, 5 Dec 2016 | Read review
“See above.”
 of 5 bubbles lodhe, 28 Nov 2016 | Read review
“8th floor pentagon rooms are with nice views”
 of 5 bubbles 9cjs, 27 Nov 2016 | Read review
“If you see large groups of High School students be aware.”
 of 5 bubbles Dan_and_Heide, 14 Nov 2016 | Read review
“Stay away from rooms that face the freeway”
 of 5 bubbles Hampstead6111, 12 Nov 2016 | Read review
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