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DoubleTree by Hilton - Washington DC - Crystal City

Booking.comUS$126*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$126*
US$126*
US$126*
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DoubleTree by Hilton - Washington DC - Crystal City
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2,686 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton - Washington DC - Crystal City
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Showing 2,598: English reviews
Manchester, United Kingdom
Reviewed 12 April 2016

Stayed here for 2 nights at the end of a Collettes Heritage of America tour. Its a good hotel, Pentagon City Metro Station is only 6-7 minutes walk away, so its ideal for touring DC. Clean and spacious, good breakfasts. Only downsides, wall are paper thin, so if your neighbours want to discuss politics etc at midnight, you will hear...

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Helpful?
Thank Robert N
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. We enjoy welcoming back tours with Collette and so many of our guests, like you, use our hotel as a "home base" while exploring Washington DC. We are fortunate to be so close and the Metro which makes getting in to the District so simple. I appreciate you mentioning the cleanliness of the hotel...

Woodbridge, United States
Reviewed 10 April 2016

We travel a lot for both work and recreation and by far this is one of the best places we stayed at. Very friendly staff and responsive to all our needs. Breakfast staff very prompt with their service. The front desk staff very helpful at check in and made great dining recommendations. The manager was very hands on and made...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tina F
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. It is so rewarding to read that the staff had such a positive impact on your stay. Our goal is to have each guest leave happy and wanting to return so it is nice to read that we met this goal with you. I appreciate your kind works on the staff and recognizing their...

Pittsburgh, Pennsylvania
Reviewed 10 April 2016

Each year for past 15 years have been coming up for the blossom festival and have stayed at alot of hotels our first visit we stayed at Doubletree in Crystal City and we keep coming back. Hotel is located in great location to get into DC and we always get room looking at DC skyline. Rooms are very clean and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Pinky R
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review and for making us your choice hotel when coming in to the DC area. Our staff really enjoys welcoming back familiar faces and please know we do not take your choice to return for granted. We will continue to work hard to exceed your expectations. Our view rooms are quite popular due to the stunning...

Richmond Hill, Georgia
Reviewed 9 April 2016

The forth floor of the South Tower smelled like industrial bug spray. I woke up with a horrible headache and did not sleep well. The shower never got "hot" and the shower head sprayer was pointing into the corner. I had to change rooms. The desk was helpful enough but had I not already paid I would have switched hotels...

Review collected in partnership with DoubleTree by Hilton
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1Thank Patrick C
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. I am sorry you had these symptoms, but I must point out that we have over 250 people staying in the South Tower each day and I have not heard this comment before. Upon receiving this review, myself and two colleagues went up to the fourth floor and did not smell anything that would...

Lynchburg, United States
Reviewed 7 April 2016

The hotel is setup beautifully, especially for a traveling sports nut during March Madness. Great for walking to various locations for shopping, eating, site seeing. The young lady checking us in, Vanessa, I think was wonderful and extremely helpful! The one disappointment was that for some reason the air would not adjust from fan so we had to endure a...

Review collected in partnership with DoubleTree by Hilton
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Thank Eric M
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. I hope you had a great time during the March Madness tournament and your bracket turned out better than mine. What a final game! We are fortunate to be in a location that makes it so simple to go shopping, ride the Metro, enjoy many restaurant options as well as getting the Pentagon and...

Carlisle, United States
Reviewed 6 April 2016

Had an extremely disappointing stay at this hotel. hotel staff had troubles operating the check in system. Hotel parking system would not recognize my room key for two days, stranding me in the garage on three occasions. Hotel escalator was broken for three days. Not up to par for a Hilton brand hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank David D
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. I am so sorry we offered you a disappointing stay. Check in is typically quick, but I am sorry it was not for you. That is odd to have keys that will not continuously work in the garage. I know that is frustrating for you and I truly am sorry. While this challenge pops...

Neptune Township, United States
Reviewed 6 April 2016

We stayed for the weekend to check out the museums and enjoy DC with friends. Check-in was a bit slow but they made up for it by crediting one night of parking which was very nice. The room we stayed in was very spacious and extremely clean. Any questions we had were immediately answered by the staff. Breakfast definitely left...

Review collected in partnership with DoubleTree by Hilton
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Thank Karl S
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. I am sorry check-in was slowed, but glad the staff made it right for you. It is nice to read that you enjoyed your room and found the staff to be friendly. I know the housekeeper will be thrilled to read about the clean room. I am so sorry you did not enjoy breakfast....

Morgantown, West Virginia
Reviewed 5 April 2016

I booked this reservation for 5 days and was very impressed. Even with all the ugly construction all around the place, I loved the atmosphere and most of the staff. I did notice a few of the drivers were rude but I can not hold that against the establishment. This was my first stay at a Double Tree. As a...

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Thank Mehylander
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. I do want to note that the construction is not a hotel project, but the building next to ours as well as some in the area are being renovated. You are correct that it is not too pretty to look at while it is going on, but thankfully the impact on our guests is...

Ohio
Reviewed 5 April 2016

We stayed here because - price and location & free shuttle to airport and metro station. In those ways, this property met our needs completely. Incidentals, such as food and beverage, were expensive (from our perspective) though I expected higher prices in the D.C. area. Staff was friendly and accommodating, especially bell staff, housekeepers and shuttle drivers. I would recommend,...

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Helpful?
Thank Deb022
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. We are glad you chose to stay with us and we met your needs. Pricing in this area can be high, depending on what you compare it to, but you are correct that the incidental (and room as well as just about everything else) pricing is higher inside Washington DC. Your comment on the staff...

London, United Kingdom
Reviewed 5 April 2016

Nice rooms, expensive food, reasonable location, excellent shuttle service to Metro and Reagan National, charming porters and bell hops but truly world class appalling front desk staff - ignorant, dismissive and verging on the openly rude. Pity would be a good place otherwise.

Review collected in partnership with DoubleTree by Hilton
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Thank Neil G
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. It is so nice to read that you enjoyed your stay and I appreciate your kind comments on the bell staff. However, I am so sorry you felt unwelcomed by our front desk staff. The Director of Front Office will review this with the team to remind them that each guest is to be...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Dr, Arlington, VA 22202-2891
Region: United States > Virginia > Arlington
Price Range: $185 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Travelocity, Priceline, Cancelon, Hotels.com, Orbitz, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton - Washington DC - Crystal City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton - Washington DC - Crystal City staff and other travellers.
33 questions
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Columbus, Ohio
10 months ago
Jacksonville, Florida
Easton, Maryland
2 months ago
Arlington, Virginia
over a year ago

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Questions? Get answers from DoubleTree by Hilton - Washington DC - Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a DC view room on a higher floor.”
DebbieJ144, 21 Apr 2017 | Read review
“We upgraded our view room to a view room suite. The extra space and 2nd tv were very nice.”
alanmR8887GJ, 8 Apr 2017 | Read review
“The eighth floor in the south tower was quiet on weekdays but not during the weekends!”
DoverJungleboy, 3 Apr 2017 | Read review
“North Tower - City View”
CharlesC918, 30 Mar 2017 | Read review
“Wi-if is free if you enroll in the Hilton Honors Club. Self-parking fee is $30 nightly. There is 12-hour metered parking on the street.”
churchmusiclover, 19 Mar 2017 | Read review
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