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Embassy Suites by Hilton Crystal City - National Airport

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Embassy Suites by Hilton Crystal City - National Airport
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1,495 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Crystal City - National Airport
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Showing 1,474: English reviews
Atlanta, GA, USA
Reviewed 1 week ago

The staff here was excellent. Front desk, restaurant, shuttle drivers, housekeeping - all get top marks. Room was comfortable. Good quality bath and bed linens. Lots of noise in the halls, elevators, and lobby from unruly neighbors with unsupervised small children. Breakfast buffet was a little chaotic because of crowds and middle school style cafeteria atmosphere. Had two other meals...

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Helpful?
1Thank hwcii
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your experience. Your comment on the staff is very much appreciated. The team works hard to offer this impression to all of our guests. I am sorry you were disturbed by noisy neighbors. Breakfast can get quite crowded with families and groups. It is nice to read you enjoyed other meals with us at Tap Twelve....

Caribou, Maine
Reviewed 1 week ago

When I visit DC, I like to stay in the Crystal City area due to accommodations being more reasonable for the price paid. One selling point was a full breakfast was included in the price. This included made-to-order omelets, bacon, sausage, biscuits and gravy, fresh fruit, oatmeal, grits, French toast, pancakes, juice, and coffee/tea. It is a buffet setting. It...

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Helpful?
1Thank Bob_Adventure_2000
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. You are correct that it is of better value to stay in Crystal City than in Washington DC and you made it even more of a great value by staying at an Embassy Suites, due to the complimentary breakfast. Great tip on the breakfast being less crowded during the early hours. I am glad...

Flemington, New Jersey
Reviewed 1 week ago

Usually stay at the Marriott when in Arlington but decided to try another property. So sorry we did. Very noisy, uncomfortable and dark rooms. The pull out couch amounts to little more than a bunch of springs covered by a mouse pad. The front desk was polite and friendly; housekeeping and engineering was attentive but that didn't make up for...

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Helpful?
1Thank NJGal2014
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. I am so sorry that you were unhappy with your suite condition and left disappointed. While your experience is much different than the large majority of our guests, I do feel bad we could not make it right for you. Thank you again for your review and for staying with us. We hope one...

Hoolehua, United States
Reviewed 2 weeks ago

Our family of eight went to Washington D.C. for the first time. We had three suites at the Embassy Suites by Hilton in Crystal City. Convenient free shuttle service to and from the airport, metro station and shopping mall. It was excellent service from the time we checked in and out. We checked in early and was accommodated with two...

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Helpful?
1Thank roxannt213
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. It is nice to read that the service exceeded your expectations and we could offer you an early check in. The complimentary full breakfast and evening reception is a great value for all of our guests, but especially for a family of eight. A comparable breakfast would have cost over $120 easily at another property...

USA
Reviewed 2 weeks ago

We had two days for a quick visit of DC. A friend suggested Crystal City and this hotel was a great fit. The included morning breakfast was, of course, a buffet but offered eggs cooked to order. It was a typical buffet but plentiful. The evening wine and snacks reception was a nice touch. The suite was spacious and certainly...

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Helpful?
Thank CrazySeal
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. I am so glad that you left happy with your decision to stay with us. It is nice to read that you took advantage of the complimentary breakfast and reception. Your comment on the team is appreciated as they work hard to make this impression for all of our guests. I agree, Uber can...

Fairfield, CA, United States
Reviewed 2 weeks ago

Will definitely consider this hotel whenever and where ever possible. Location is important to me when I travel alone. This particular location was very important because it was not too far from the airport, location of family my sister & brother-in-law and I were visiting, and it is walking distance to stores and a big shopping mall.

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Helpful?
1Thank thomasbD4899UC
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your review. It is rewarding to read that we would be your choice hotel should you return to the area. We are fortunate to be in a location that is so close to the airport, Metro, Washington DC, plenty of dining, and many shopping options. I am glad you enjoyed your stay. Thank you again for...

Winston Salem, North Carolina
Reviewed 2 weeks ago

We stayed 5 nights and absolutely loved this hotel. Convenient location, pleasant staff, great amenities and unbeatable value for the price. I took a business trip but brought along the family. The whole family enjoyed the complimentary breakfast and pool. Evening reception was great for snacks, too. Having a suite with refrigerator and microwave was great for the family and...

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Helpful?
1Thank R1312DUrichardb
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. I am so glad you had such a positive experience. It is nice that you could bring a long the family and that they too enjoyed their stay. The new Whole Foods has been quite popular with our guests. We have many guests that have packages delivered and we know how important it is...

Reviewed 2 weeks ago

We've stayed at this hotel several times a few years ago and found the hotel to be very nice. However, this time was quite different. Even though the hotel staff was friendly and helpful, they weren't able to "fix" our disappointment this time. Bed was hard and uncomfortable. Toilet seat "opening" was so large, a child could have fallen in...

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Helpful?
Thank B. L
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for taking the time to write a review. I am so sorry that we let you down during this stay. It is so surprising to read that you found the bed to be hard. A few months ago, we replaced all the mattresses and the feedback has been so positive on how comfortable the bed is. I am...

Colorado Springs, United States
Reviewed 2 weeks ago

After a two year hiatus in business travel I needed to make a trip to DC, with another team member, for work. The only rooms we could find were over $300/night. On a whim, and at the last minute, I reached out to the business manager (don't want to put her name on here) at Embassy Suites as she has...

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Helpful?
1Thank Scott R
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. We were happy to welcome you back to the hotel! I am so glad that this mystery manager was able to assist you. We will continue to try and keep our guests happy! Thank you for posting a review. We were happy to welcome you back to the hotel! I am so glad that...

Baltimore, Maryland
Reviewed 3 weeks ago

The staff is exceptional! The seating and dining area was inviting and clean. Getting into the underground parking lot posed a problem. Had to insert the keycard several times before getting in to park.

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Helpful?
Thank Gwendolyn L
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your review. I appreciate you comment on the staff and cleanliness of the hotel. I am so sorry that your key card was not operating properly at the garage. That must have been frustrating and I truly apologize for that. Thank you again for your review and for staying with us. We hope to welcome you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
All-Suite Atrium hotel, located in the Crystal City area of Arlington, VA and one mile from the Ronald Reagan Washington National Airport (DCA) and two miles from the heart of Washington D.C. Complimentary shuttle service is provided to DCA and the Pentagon City Mall metro stop and The Pentagon and the Fashion Centre at Pentagon City Shopping Mall are both within walking distance. Just minutes to Washington DC. All of our guests can enjoy complimentary full breakfast buffet and the evening reception. This offers a fantastic value to our guests as these amenities would add approximately $30++ per person at other area hotels. ... more   less 

Additional Information about Embassy Suites by Hilton Crystal City - National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202-3242
Region: United States > Virginia > Arlington
Price Range: $145 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Crystal City - National Airport 3.5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites
Hotel Style:
#11 Green Hotel in Arlington
#12 Business Hotel in Arlington
#12 Family Hotel in Arlington
#15 Romantic Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Crystal City - National Airport staff and other travellers.
24 questions
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Questions? Get answers from Embassy Suites by Hilton Crystal City - National Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good luck!”
 of 5 bubbles jofu2016, 7 Dec 2016 | Read review
“Book another hotel.”
 of 5 bubbles NJGal2014, 26 Nov 2016 | Read review
“All rooms seem to be good.”
  • Gift for Gold members
  • Comfy beds
  • Interior atrium area
  • A little frost in freezer
  • Carpet had minor issues
  • Gift for Gold members
  • Carpet had minor issues
  • Entrance into room
 of 5 bubbles 393scottj, 16 Nov 2016 | Read review
“all of the rooms seem to be good”
 of 5 bubbles 19cammyg, 14 Nov 2016 | Read review
“We were on the 8th floor and the next morning I did hear car traffic and slight noise of planes (near Ronald Reagan Airport so not unusual)”
 of 5 bubbles 477debram, 28 Oct 2016 | Read review
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