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Room was clean, staff was great, view was great. The room didn't have a microwave or fridge, but then again I was over nighting. The only other thing I didn't care for is having to pay to park.
Other than the parking, everything else was...More
We went on a family vacation to explore Washington DC. The highlight of our trip was amazing and friendly staff at the hotel from front desk, restaurant and life guard. Clean rooms and great service. Strongly recommend.
Stayed at the Crowne Plaza Hotel while in town for a graduation. I personally enjoyed my stay, not everyone in my group had the same experience though. The positives: hotel was very clean, quiet at night, and overall well run. Negatives: there were problems with...More
The cleanliness of the room was questionable, the glasses were not in sterile bags and there was a shampoo bottle cap left in the bathtub which made me question if the tub had been scrubbed.
Miss Lolita waited on us at the Mezzanine level restaurant....More
The physical building is great - good location, clean, comfortable, everything worked, excellent parking for Crystal City, good fitness room, but the service just didn't measure up.
Recently stayed a few days and my in-laws also came a stayed one night. A few of the...More
Thank Jim C
Response from CPNationalAirport, Front Office Manager at Crowne Plaza Washington National AirportResponded 5 July 2016
Thank you for your time and feedback that allow us to keep training and growing. Please accept my apologies for the different challenges you encountered during your stay. I appreciate you voicing your concern. Know that we take this seriously and look to improve the...More