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Holiday Inn National Airport / Crystal City

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Holiday Inn National Airport \/ Crystal City
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482 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Houston, Texas
Reviewed 1 week ago

Dear Fellow Travelers, I'm writing this review for one simple reason: to say thank you to Quisha for making my stay at the Crystal City Holiday Inn what every traveler desires and what we so rarely get - the feeling of being welcomed, of actually being cared about, after however many hours, days or months we've been on the road....

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Thank jaalbertson
Columbus, Ohio
Reviewed 1 week ago via mobile

This property is situated within close proximity of DCA Reagan National. It offers free shuttle to and from the airport. Rooms are nice and up to date with basic hotel amenities. Hotel offers free WiFi and in room coffee maker. Easy access to shopping in Crystal City and the metro rail. Hotel is close to several restaurants and nightlife.

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Thank Iflysky
Baltimore, Maryland
Reviewed 2 weeks ago

Good Hotel, i typically stay in d.c. however this trip down kept me from staying because of d.c. rates. i stayed here for two nights. this was my first stay at this hotel. i did read some reviews before i wrote mine. i do think the building is somewhat older, however, i am going to rate the staff for their...

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2Thank da g
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for your review! We appreciate you taking the time to share your thoughts on your recent stay with us at the Holiday Inn National Airport. I am delighted to read that you had such a great and memorable experience and that everything from the shuttle service, to front desk staff, to the restaurant menu exceeded your expectation and...

Birmingham, Alabama
Reviewed 2 weeks ago via mobile

I had read numerous reviews about this hotel and for the most part they were all pretty much negative. So glad that I went with my own instincts. Hotel was very nice, staff was extremely helpful and pleasant, no long waits for the airport shuttle, and hotel was convenient to eateries and shopping. Would like to extend a special thanks...

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3Thank John H
HINationalAirport, General Manager at Holiday Inn National Airport / Crystal City, responded to this review

John, Thank you for your post! I wanted to personally thank you for your kind words and acknowledgement of the team – we work diligently to ensure each guests’ stay is a memorable one, and we greatly appreciate the positive feedback! I will be sure to relay your appreciation to the folks at the Front Desk. Thank you again, and...

Seattle, Washington
Reviewed 3 weeks ago

i liked this hotel, i really appreciated the dependable vans that you can call for pick up. the young men who drive them are polite hardworking and on time. the breakfast is fast and fresh, coffee was a little bitter for my taste. my room had a wonderful view of the sky and land, it was nice to see the...

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2Thank billwither
Europe
Reviewed 3 weeks ago

The Holiday Inn National Airport clearly had seen better times. The elevator is squeaking upward and the aircon rumbles as a old steam-engine - not teh palce for a quiet sleep when your room's beside the elevater. The bar serves fingerfood that looks like it was cooked yesterday and the whiskey sour comes with Amaretto in it... Last stay at...

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1Thank Dan_Switzerlan
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Dan, Thank you for sharing your feedback, it is very important to us that we continually improve our product and services. I am disappointed to read your comments regarding your visit to the Crystal City area and to the Holiday Inn. It is our expectation that the hotel provide a high level of consistent service to allow our guests...

Middleton, Canada
Reviewed 3 weeks ago

hotel was in a great location. Drove in and left the rental and used the public transit for the weekend. It was close hop with the free shuttle to the airport where we picked up the transit. We had a great room it was quiet, beds were comfortable and great restaurant and pub on-site

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Thank Wendy H
Tampa, Florida
Reviewed 4 weeks ago

rooms are a little old and jared..pillows are horrible check in was good and checkout smooth... short walking distance to cyrstal city that has a lot of restaurants and offices... also short walk to metro as well... very limited food options at the omalleys restaurant but servers are great but its easy and convenient

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Thank KudosKompliments
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you very much for your review. We are happy to receive feedback on your recent stay. It is pleasant to read that you received excellent service from our front desk team and our shuttle services. We do work very hard to provide exceptional service each each day. I do apologize that our restaurant menu did not meet your expectations,...

Reviewed 4 weeks ago

I work from home and because of that look for hotels that have a wired ethernet connection, which I then call and confirm with the hotel before booking. Holiday Inn Express said that it was wired. Checked in on Saturday and tried the connection first thing but it didn't work. Waited until Monday before letting the front desk know. 5...

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Thank Jackie T
Reviewed 22 October 2016 via mobile

Upon arriving at the hotel the front desk agents were very kind, however they took my credit card to use as a security hold for any damages which should only be $30. They assured me that was only the money being charged to my account. The next day I checked my credit card statement and they have taken the full...

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Thank floridasurfer 9
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Guest, On behalf of the Management and staff I would like to extend my sincerest apologies for the inconveniences that you experienced during your stay with us. Upon arrival to the Hotel, all guests are required to provide a valid Credit Card, which is authorized for the amount representing your entire hotel stay, plus a margin for anticipated incidental...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. For dining, guests can choose to enjoy Fresh Kitchen for breakfast and lunch and O'Malley's Sports Pub for dinner! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 

Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Hwy, US Route 1, Arlington, VA 22202-4001
Region: United States > Virginia > Arlington
Price Range: $122 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn
Hotel Style:
#5 Green Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn National Airport / Crystal City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i would think an upper floor would be nice”
 of 5 bubbles dag804, 20 Nov 2016 | Read review
“any top floor”
 of 5 bubbles billwither, 14 Nov 2016 | Read review
“as far away from the elevator as possible”
 of 5 bubbles Dan_Switzerlan, 12 Nov 2016 | Read review
“higher floor”
 of 5 bubbles WendyH819, 11 Nov 2016 | Read review
“Midway between elevators and vending machines at end of floor.”
 of 5 bubbles 731jackiet, 7 Nov 2016 | Read review
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