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Holiday Inn National Airport / Crystal City

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Holiday Inn National Airport \/ Crystal City
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496 Reviews from our TripAdvisor Community

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Reviewed 3 days ago NEW

I stayed short time in this Hotel, but I was very well received, especially by the Assistant Front office Manager, Quisha Page. She was very kind and helped me a lot to schedule a tour in Washington. It was not her job, but she was very attentive, besides helping me with a package that had not arrived, because of the...

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Helpful?
Thank Carmen Lúcia L
Richmond, Virginia
Reviewed 1 week ago via mobile

We are renovating our place in Washington so had to go there to check progress.We did not want to pay an arm and a leg in hotel costs.We found this holiday Inn to be just about 12 minutes from foggy bottom/Georgetown and it was very convenient. The beds were extremely comfy,I slept like a log .The room was quite large...

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Helpful?
Thank Bornabrit
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for taking the time out to give feedback about your recent stay. We use such information as tools to see the areas we do well and areas of opportunity. We are pleased that you were able to sleep well while with us. We ensure that all beds are up to par so that our guests get the best...

Springfield, Missouri
Reviewed 1 week ago

Been a few years since I last stayed here, they still have room doors where the handle turns down and does not open, you have to turn the handle up to get in the room, they did not mention this at check in, I had forgotten, would have thought fixed by now. Small room but well equipped and clean, comfortable...

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Helpful?
Thank JohnnyWorld
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for taking the time out to give us feedback about your most recent stay. We use this feedback as tools for our staff to see the areas we are doing well and the areas of opportunity. Please accept our apologies that the staff did not mention this to you, we are working to resolve this issue with our...

Columbus, Georgia
Reviewed 4 weeks ago

had to schedule a business trip ~ 10 days in advance. Used website to select this hotel and was very pleased. Billing went as described, and hotel shuttle was provided from Reagan Airport (hotel is about a mile from Airport). Room was very clean, and price was a lot cheaper than I expected, given the proximity to the Airport. Would...

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Helpful?
Thank JTE1234
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

JTE1234, Thank you for your comments, we appreciate your feedback and are happy that you had a wonderful experience while staying at the Holiday Inn Airport. It would be a pleasure to have you stay with us again and we will share your comments with the rest of the team. Safe travels, Kieran S FOM

Boston, Massachusetts
Reviewed 10 February 2017

We were stranded in DC on our way back from vacation, thanks to a series of cancelled flights due to a blizzard in the Boston area. Thanks to this Holiday Inn, we had a comfortable and productive layover. This hotel is literally a couple minutes' ride away from DCA. We checked in easily and very quickly around 1am, and slept...

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Helpful?
Thank joolseyc09
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Joolsey, Thank you for choosing to stay with us at the Holiday Inn! I am so delighted to hear that your stay, sleep experience, and guest services you received were a perfect fit in creating such an impression with you that moves you to provide us with such helpful feedback . We are also thrilled that that you were able...

Reviewed 10 February 2017 via mobile

Loved that the hotel was affordable and so close to the airport, but it was hard working from my room. Only one outlet to plug my devices into. The chair kept sinking to its lowest position and I was constantly feeling a draft. I wore my jacket while working. For some reason their WiFi would connect me to my systems,...

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Helpful?
Thank Sbueb
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Sbueb, Thank you for giving us your feedback it is very important to us that we continually improve our product and services. I am disappointed to read your comments regarding your visit to the Holiday Inn National Airport. It is our goal to provide a high level of consistent service to allow our guests to be at their best...

Washington, DC
Reviewed 3 February 2017

Not a four star hotel, but definitely good for the price (given the DC prices). The location is on the very southern end of Crystal City, so the walk to the Metro is a little long at 15-20 minutes depending on your brisk-ness. That said, 80% of the walk can be done via the tunnels, so it's not too bad....

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Thank Tuhughes
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Tuhughes, Thank you for taking the time out to provide us with your feedback. We greatly appreciate information from our guests as this is how we continue to improve our guests overall experience with us. We are pleased that our staff was friendly and attentive to your needs and that you have noticed our recently updated lobby and hallways. We...

kansass
Reviewed 20 January 2017

this is a good hotel to stay in, i am local and enjoyed the outlets and staff, thanks for kind service you gave. the upper floor is the best view if you can get, i stayed on the 11th floor, large king room with lots of space and refrigerator, couch and chair. good tv channnels.

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1Thank insurancesalesman
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Insurancesalesman, Thank you for your comments on your recent stay at the Holiday Inn National Airport. Your feedback truly is a gem and motivation to continue the service that you received. We are all thrilled that the staff, the room and it's many amenities were able to satisfy you. We will definitely share your feedback with the rest of the...

Reviewed 18 January 2017 via mobile

I stayed here because I had an early flight and didn't want to pay $50 for parking in DC proper. I was pleasantly surprised. The hotel is nice, the gym is solid, the restaurant/bar is good. It's a very short walk to crystal city, which is a quaint area to hang out. The staff was at exceptionally nice. I would...

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Helpful?
Thank Mexxooxx
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Mexxooxx, We appreciate you taking to the time to share your experience at the Holiday Inn National Airport. We are delighted that you enjoyed your stay with us. We are especially happy to hear that the the gym, restaurant, and staff exceeded your expectations. We are also thrilled that you were able to enjoy all the treasures the Crystal...

Brooklyn, New York, USA
Reviewed 12 January 2017 via mobile

So first let me say the staff here is so friendly. From the hotel shuttle drivers to the desk manager, Quisha. She is very efficient and while we had issues with our company failing to put our names on the reservation, she went to bat for us on the phone, while she juggled two other check ins all by herself...

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Helpful?
Thank bikerchic650
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you bikerchic650, We appreciate you taking to the time to share your experience at the Holiday Inn National Airport. We are delighted that you enjoyed your stay here and our staff, including Quisha, created such a memorable stay. I am especially happy to hear that we not only were able accommodate the needs of your reservation, but that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. For dining, guests can choose to enjoy Fresh Kitchen for breakfast and lunch and O'Malley's Sports Pub for dinner! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 

Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: $174 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn
Hotel Style:
#5 Green Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn National Airport / Crystal City staff and other travellers.
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Questions? Get answers from Holiday Inn National Airport / Crystal City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room on the top floor”
 of 5 bubbles insurancesalesman, 20 Jan 2017 | Read review
“i would think an upper floor would be nice”
 of 5 bubbles dag804, 20 Nov 2016 | Read review
“any top floor”
 of 5 bubbles billwither, 14 Nov 2016 | Read review
“as far away from the elevator as possible”
 of 5 bubbles Dan_Switzerlan, 12 Nov 2016 | Read review
“higher floor”
 of 5 bubbles WendyH819, 11 Nov 2016 | Read review
5 of 5