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All reviewsnational airportcrystal citypark and flyshuttle servicefree shuttlerooms were cleanfront desk agentdc areapleasant staybed was comfortablean early flightmetro stopfree breakfastfitness centerbusiness centerparking garagedca
Traveled with my husband and daughter to DC, and stayed at the Holiday Inn Crystal City.We stayed 3 nights- July 11-July 13. Our stay, for the most part, was very good.
The hotel & room were very clean. The beds & pillows were comfortable. The...More
Thank Marissa S
Response from HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal CityResponded 22 July 2015
Dear Marissa S,
Thank you for your feedback on your recent stay with us. We are very pleased to see that you had a great stay and found the Holiday Inn National was a convenient, affordable, clean and comfortable place to stay. I’m honored to...More
The room was clean, and the beds were comfortable. The lighting in the room is dim, there were a few light bulbs that were burnt out too. The air conditioner didnt seem to work very well, you were either really cold or hot, there was...More
Response from HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal CityResponded 17 July 2015
Thank you for your kind comments about the staff; we are very proud of them and I am so glad that they do project the great environment that we have.
I personally want to thank you for your feedback about your recent stay....More
We stayed at the Holiday Inn just for one night after we flew into Washington. The hotel was cheap and we got what we paid for. It's not a palace and for a quick overnight stop it's OK. The interesting part of the experience was...More
Response from HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal CityResponded 15 July 2015
I'd like to thank you for sharing your feedback on your recent stay with us. I assure you what you experienced is not at all typical for our hotel, and staff.
We sincerely apologize that you had a disappointing experience and received less...More
Really nice, large room. Clean and comfortable, and only minutes from the airport. A few minor annoyances, but they didn't detract from our pleasant stay. No free breakfast, unfortunately, and the parking is actually $16, and not $10,as advertised. For cheap eats there's a McDonald's...More
I arrived and was taken care of quickly and professionally. The lobby was clean and you need to use your room key in the elevator to access your floor. The food at the restaurant was expensive for what it was and because the hotel is...More