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Holiday Inn National Airport / Crystal City

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Traveller (124)
Room & Suite (74)
Dining (18)
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Overview
  • Excellent23%
  • Very good41%
  • Average25%
  • Poor7%
  • Terrible4%
Travellers talk about
“national airport”(52 reviews)
“crystal city”(82 reviews)
“park and fly”(9 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (585)
There are newer reviews for Holiday Inn National Airport / Crystal City
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All reviewsnational airportcrystal citypark and flyshuttle servicefree shuttlefront desk agentpleasant staydc areaan early flightbed was comfortablemetro stopfree breakfastfitness centerbusiness centerfew blocksparking garagedca
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21 - 25 of 555 reviews
Reviewed 13 March 2018

I wanted an affordable hotel in DC for me and my two children over their Spring Break. I chose this hotel because of its location and good price. Well, it was above and beyond my expectation. It was clean, it was comfortable, it was quiet!...More

Thank pmroy1525
Response from HINationalAirport, Manager at Holiday Inn National Airport / Crystal CityResponded 19 March 2018

Dear pmroy1525, Thank you for the staying with us and the perfect rating! We truly apprentice the detailed feedback and praise. We will definitely celebrate Matt and the rest of the team for ensuring that you had a terrific experience. I do hope you will...More

Reviewed 6 March 2018

Standard hotel, it was a last minute booking. It's close to the airport, but nothing worth coming back for especially if traveling with kiddos. Just an FYI, the rate on Expedia was $50 less per night than at the Hotel Desk.More

Thank Cara S
Response from HINationalAirport, Manager at Holiday Inn National Airport / Crystal CityResponded 12 March 2018

Dear Cara S. Thank you for choosing to stay with us and I'm glad to hear you received a great discount from our partner, Expedia. We have lots to offer our guests who are wanting to go into Downtown DC to explore and provide shuttle...More

Reviewed 2 March 2018

I had a late morning breakfast on March 1st. The staff was so kind and gracious...even though 'breakfast' was almost over. I enjoyed their smiles and conversation, and i appreciated the happy atmosphere. I dont know their names, but they are probably there most mornings....More

Thank Julie B
Response from HINationalAirport, Manager at Holiday Inn National Airport / Crystal CityResponded 7 March 2018

Dear Julie B, Thank you so much for the kind words, I will make sure to pass along and recognize those team members! I truly recognize the passion and care every team member has towards our guests. Truly amazing. Thanks again and we hope to...More

Reviewed 27 February 2018 via mobile

I am a 66yr old handicapped female who is staying at this hotel. I have stayed at nearby hotels such as the Westin, Marriott and Hilton. None of those hotels can compare to the outstanding customer service, compassion, assistance, and kindness that I have received...More

Thank solvers12
Response from HINationalAirport, Manager at Holiday Inn National Airport / Crystal CityResponded 5 March 2018

Dear Solvers12, Thank you for taking the time to share your feedback and recognizing Felisha, she is a wonderful inspiration at the front desk. I'm glad to hear you enjoyed your stay with us and I hope you have the chance to come see us...More

Reviewed 23 February 2018

Quite impressed by the hotel. Staff went out there way to be welcoming and polite not to mention very helpful in writing down all the tourist attractions for us. Had a little corner shop in the lobby of the hotel next to reception which proved...More

Thank jadey19942018
Response from HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal CityResponded 2 March 2018

Dear Jadey19942018, Thank you for the great post. I am thrilled to read that our staff took great care of you and guided you around our wonderful city. I'll be sure to pass on your compliments to the housekeeping team regarding your accommodations. We appreciate...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room Service
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
US$115 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Arlington
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Arlington
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (124)
Room & Suite (74)
Dining (18)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Robin C
22 May 2018|
AnswerShow all 3 answers
Response from glendasoltis | Reviewed this property |
Kindly check the website, there is a virtual agent who will pop up that you can chat and will provide answer to your query as to the schedule, it is complimentary for the airport transfer. I was able to use their airport... More
1
Vote
Linda B
23 December 2017|
AnswerShow all 2 answers
Response from HelenMaddix | Reviewed this property |
Their website shows that today (23 Dec. 2017 at 10 AM EST) the fee is $24 per night.
0
Votes
Alexis N
7 December 2017|
AnswerShow all 5 answers
Response from HelenMaddix | Reviewed this property |
they told us early flights (like 4:30 AM) were no problem.
2
Votes
Room Tips
"Stay at another hotel"
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"Choose another hotel."
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"the room next to the icemaker is very noisy"
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"King size beds are very nice here"
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