We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I wanted an affordable hotel in DC for me and my two children over their Spring Break. I chose this hotel because of its location and good price. Well, it was above and beyond my expectation. It was clean, it was comfortable, it was quiet!...More
Response from HINationalAirport, Manager at Holiday Inn National Airport / Crystal CityResponded 19 March 2018
Thank you for the staying with us and the perfect rating! We truly apprentice the detailed feedback and praise. We will definitely celebrate Matt and the rest of the team for ensuring that you had a terrific experience. I do hope you will...More
Standard hotel, it was a last minute booking. It's close to the airport, but nothing worth coming back for especially if traveling with kiddos. Just an FYI, the rate on Expedia was $50 less per night than at the Hotel Desk.More
Thank Cara S
Response from HINationalAirport, Manager at Holiday Inn National Airport / Crystal CityResponded 12 March 2018
Dear Cara S.
Thank you for choosing to stay with us and I'm glad to hear you received a great discount from our partner, Expedia. We have lots to offer our guests who are wanting to go into Downtown DC to explore and provide shuttle...More
I had a late morning breakfast on March 1st.
The staff was so kind and gracious...even though 'breakfast' was almost over.
I enjoyed their smiles and conversation, and i appreciated the happy atmosphere.
I dont know their names, but they are probably there most mornings....More
Thank Julie B
Response from HINationalAirport, Manager at Holiday Inn National Airport / Crystal CityResponded 7 March 2018
Dear Julie B,
Thank you so much for the kind words, I will make sure to pass along and recognize those team members! I truly recognize the passion and care every team member has towards our guests. Truly amazing. Thanks again and we hope to...More
I am a 66yr old handicapped female who is staying at this hotel. I have stayed at nearby hotels such as the Westin, Marriott and Hilton.
None of those hotels can compare to the outstanding customer service, compassion, assistance, and kindness that I have received...More
Response from HINationalAirport, Manager at Holiday Inn National Airport / Crystal CityResponded 5 March 2018
Thank you for taking the time to share your feedback and recognizing Felisha, she is a wonderful inspiration at the front desk. I'm glad to hear you enjoyed your stay with us and I hope you have the chance to come see us...More
Quite impressed by the hotel. Staff went out there way to be welcoming and polite not to mention very helpful in writing down all the tourist attractions for us. Had a little corner shop in the lobby of the hotel next to reception which proved...More
Response from HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal CityResponded 2 March 2018
Thank you for the great post. I am thrilled to read that our staff took great care of you and guided you around our wonderful city. I'll be sure to pass on your compliments to the housekeeping team regarding your accommodations. We appreciate...More
Response from glendasoltis | Reviewed this property |
Kindly check the website, there is a virtual agent who will pop up that you can chat and will provide answer to your query as to the schedule, it is complimentary for the airport transfer. I was able to use their airport... More
Kindly check the website, there is a virtual agent who will pop up that you can chat and will provide answer to your query as to the schedule, it is complimentary for the airport transfer. I was able to use their airport shuttle when I arrived past 10pm.