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Hyatt Regency Crystal City at Reagan National Airport

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Traveller (377)
Room & Suite (293)
Dining (59)
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Overview
  • Excellent42%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible3%
Travellers talk about
“crystal city”(245 reviews)
“lobby bar”(42 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,140)
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2,083 results
Traveller rating
838
666
344
154
81
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838
666
344
154
81
Show reviews that mention
All reviewscrystal citycinnabar restaurantlobby barroom serviceshuttle servicelegal seafoodfree shuttlemetro stationbreakfast buffetvery nice hotelking roomchecking innational airportthe room was nicedc areafew blocksconference
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1 - 5 of 2,083 reviews
Reviewed today

Housekeeping did a poor job, only made the bed - touched absolutely nothing else - no clean towels - left old food trays in room - food and beverage and Business center inadequate - overcharged for printing (over stated amount) and ran out of paper

Review collected in partnership with Hyatt Hotels
Thank rwaynesawyer
Reviewed today

Hotel rooms have recently been updated with new TVs, carpet, furniture and wall treatments. Stall very friendly and accommodating. Only valet parking available and it is not cheap but no where in the DC area is parking inexpensive.

Review collected in partnership with Hyatt Hotels
Thank Richard S
Reviewed yesterday

A wonderful overall experience. The hotel lives up to your expectations in every possible way. There is a small issue of lobby noise coming inside the rooms however it’s audible only when you are standing at the cupboard near the door.

Review collected in partnership with Hyatt Hotels
Thank Abid A
Reviewed yesterday

Had an excellent weekend getaway with wife during final cherry blossom weekend. Hyatt Regency staff provided excellent service after we were initially given a room that wasn’t made up and were given another room on higher floor that was spectacular. The manager on Duty also...More

Review collected in partnership with Hyatt Hotels
Thank money06
Reviewed yesterday via mobile

Pluses: -Shuttle service is available to/from airport and to/from metro. - good water pressure - generally clean facility Negatives - front desk customer service: as I was checking out they were loading the shuttle to the airport. I asked the guy to radio the driver...More

Thank William L
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$136 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Arlington
#7 Family Hotel in Arlington
#16 Business Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Arlington
#7 Family Hotel in Arlington
#16 Business Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (377)
Room & Suite (293)
Dining (59)
Pool & Beach (3)
Amenities (48)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Ydnim888
27 July 2017|
AnswerShow all 4 answers
Response from barbarachristy | Reviewed this property |
I did not need to use laundry facilities; however, they do offer laundry and dry cleaning services there.
0
Votes
chellene
20 March 2017|
AnswerShow all 4 answers
Response from HyattCrystalCty | Property representative |
Thank you for your question! The closest metro is the Crystal City metro which is 0.7 miles walking (about a 15min walk). We do have a complimentary shuttle to the metro station and back every half an hour. We also offer... More
3
Votes
JustOtisandMe
16 March 2017|
AnswerShow all 4 answers
Response from Jennifer D | Reviewed this property |
Unfortunately it is not!
0
Votes
Room Tips
"Choose room closer to middle of each wing."
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"Avoid adjoining rooms - unless you need them. The doors are not well sealed and are definitely not..."
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"If you have issues with ambulation always ask for a room close to the elevator."
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"I believe the fourth floor has balcony's."
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