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Hyatt Regency Crystal City at Reagan National Airport

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Hyatt Regency Crystal City at Reagan National Airport
Hyatt Regency Crystal City at Reagan National Airport
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1,729 Reviews from our TripAdvisor Community

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Showing 1,681: English reviews
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New Jersey
Reviewed 2 days ago NEW

I stayed at the hotel while attending a convention there. If you are looking for a hotel that is close to the airport, then this is an okay choice. The hotel offers a free shuttle to and from the airport, which is only 7 minutes away, but I waited for a half hour for my pickup from the airport. My...

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Helpful?
Thank NJtraveler16
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We appreciate your feedback and comments as they will allow us to improve for the future.

Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

My son and I drove from the Texas Panhandle to Washington DC with a large trailer containing all of another son's belongings and his dog "Bernie". After several days on the road we finally arrived in the DC area. We booked a room at this Crystal City Hyatt because of it's close proximity to my son's new home. We arrived...

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Thank Bigmama2n1
About Hotel's Favourite Review
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are very pleased to hear you had a great stay after some long travels. We appreciate your positive feedback and look forward to welcoming you back again in the future.

atlanta, United States
Reviewed 2 days ago NEW

I don't complain often, unless I think it will help other people avoid a expensive ($500) mistake. Booked it because it was close to the airport and I trust the Hyatt brand, or did. The ga at check really had a attitude. I can accept some have a long day and not being on top of their game, but this...

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Helpful?
Thank E6791FOphillips
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We apologize for the multiple issues you experienced with both check in and your room. We understand the importance of cleanliness and will be discussing your comments with our housekeeping staff to ensure these issues are addressed appropriately. We greatly appreciate your feedback as it will allow us to improve for the future.

Detroit, Michigan
Reviewed 3 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank ismaelb525
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Brunswick, Maine
Reviewed 3 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank Beth C
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Doha, Qatar
Reviewed 5 days ago NEW

I had to check out and check in to another hotel in the middle of the stay because I couldn't take the dirty room anymore. Everything was old and damaged in the room. For the money I was paying, I felt robbed. This a 2 star hotel. What a disappointment..................................................................................................................

Review collected in partnership with Hyatt Hotels
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Thank 1fatimam
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We apologize for any cleanliness issues you experienced during your stay and appreciate this feedback as it will allow us to improve for the future. Thank you again for your business and comments.

Marina Del Rey, United States
Reviewed 1 week ago NEW

Review collected in partnership with Hyatt Hotels
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Thank fereydounf
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

St. Paul, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank 697arjuns
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Parker, Colorado
Reviewed 1 week ago

Hotel staff members are very friendly, expect one who I have spoken with over the phone before my arrival I don't remember the name, but other than that and the staff didn't want to extend my room one more night because I wanted to stay until the 13 to finish some projects, so that kind inconvenienced me to go find...

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Thank abdellad
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We apologize for any issues you experienced in extending your reservation and understand the frustration of needing to change hotels. We appreciate this feedback and will work to improve for the future.

Claremore, Oklahoma
Reviewed 1 week ago

No microwave. Skyscraper with dirty windows and not much view anyway. Drink circles on tables, dusty, fingerprinted window sill, and not overly helpful staff who seemed to want a tip for answer a question. The pool was drained too. We won't be back.

Review collected in partnership with Hyatt Hotels
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Thank deborahhI9989QO
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We apologize for the cleanliness issues you experienced during your stay and appreciate this feedback so we may improve for the future. Our pool is outdoors and only available from Memorial Day until Labor Day. I hope this information helps and thank you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cinnabar
Cinnabar
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more   less 

Additional Information about Hyatt Regency Crystal City at Reagan National Airport

Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: $197 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Crystal City at Reagan National Airport 3.5*
Number of rooms: 686
Reservation Options:
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Hotel Style:
#7 Green Hotel in Arlington
#9 Family Hotel in Arlington
#16 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Crystal City at Reagan National Airport staff and other travellers.
22 questions
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Questions? Get answers from Hyatt Regency Crystal City at Reagan National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a competitor close by.”
 of 5 bubbles E6791FOphillips, 22 Mar 2017 | Read review
“Get higher floor..citynoise”
 of 5 bubbles jagsgapeach, 12 Mar 2017 | Read review
“16th floor or higher”
 of 5 bubbles cags2017, 8 Mar 2017 | Read review
“The deluxe king room is very nice and the view is great!”
 of 5 bubbles atl173, 18 Feb 2017 | Read review
“$10 upgrade to suite with seating and skyline views on the 17th floor - great. Very low water pressure but the shower was okay.”
  • My room - my untidy room!
  • From the huge picture window from the 17th floor
 of 5 bubbles 176BobC176, 12 Feb 2017 | Read review
5 of 5