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Hyatt Regency Crystal City at Reagan National Airport

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Hyatt Regency Crystal City at Reagan National Airport
Hyatt Regency Crystal City at Reagan National Airport
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1,735 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Crystal City at Reagan National Airport
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Showing 1,686: English reviews
Reviewed 21 April 2016

Great location. Great shuttle service to Airport. I am a loyal Hyatt Gold Passport member. At this hotel I got nothing for it. Huge problem checking in. Room carpet was old and stained. Lobby bar closes at midnight. They lost my laundry. If I was with my wife she would not have been a happy camper. I was the one...

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Helpful?
Thank M G
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We apologize for the issues you experienced upon check in as well as the laundry. We understand these situations can be very frustrating and we will continue to work to prevent these from occurring.

Mansfield
Reviewed 20 April 2016

Review collected in partnership with Hyatt Hotels
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Thank Glenda A
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Honolulu, Hawaii
Reviewed 19 April 2016

Large lobby, lots of stuff nearby such as restaurants. Very nice room, large comfortable bed, and great shower stall. I went with the "friends and family" rate which made it the most affordable property around. The free shuttle to the airport and WMATA station was very handy and the driver courteous. My only negative was when I received the receipt...

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Helpful?
Thank Peter H
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We do not automatically charge the valet rate, but it is very possible we applied someone else's parking rate to your room and we apologize for the billing issue this caused.

Albuquerque, United States
Reviewed 19 April 2016

Review collected in partnership with Hyatt Hotels
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Thank Hannah T
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Pittsburgh, United States
Reviewed 18 April 2016

Review collected in partnership with Hyatt Hotels
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Thank John H
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Reviewed 18 April 2016

Review collected in partnership with Hyatt Hotels
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Thank Gene G
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Phoenixville, United States
Reviewed 18 April 2016

Review collected in partnership with Hyatt Hotels
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Thank John A
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Fort Worth, Texas
Reviewed 18 April 2016

Beautiful hotel. Fun area, within a walk of many wonderful restaurants, and a running/biking trail that travels along the Potomac. I'm obliged to make note of slow service in two areas: (1) We requested some extra hangars in the room on Day 1 (my wife and I were there for 5 nights at a formal conference). Long story short, it...

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Helpful?
Thank john_table55
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your feedback. We apologize for the slow service you received in getting hangers and at the bar. We understand how frustrating this can be for some simple requests and will continue to work with our staff to ensure service is quick and efficient. Thank you again for your information and review.

Catonsville, Maryland
Reviewed 17 April 2016

I spent one night here to attend an event that was being held at this hotel. It's located near local restaurants and shopping. It was convenient to enjoy the event and retreat to a room afterwards. The hotel is clean and well maintained and the hotel staff was hospitable. The lobby bar closed at midnight on Saturday. Valet parking is...

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Thank tix2travel
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are glad you enjoyed your event and were able to enjoy some other aspects of our hotel. We know valet parking can be expensive and are happy to hear you found the self-parking option next door to work for you. We hope to see you again for a future event.

Midway, Georgia
Reviewed 17 April 2016 via mobile

Visited hotel for a conference - rooms were nice, comfortable, and quiet. Hotel staff was super friendly. Conference meals were very yummy. Hotel is within walking distance of many places to eat. Free shuttle to/from DCA and Crystal City Metro Stop.

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HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for the five stars! We are happy to hear you enjoyed the location and our staff and truly appreciate your business with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cinnabar
Cinnabar
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more   less 

Additional Information about Hyatt Regency Crystal City at Reagan National Airport

Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: $195 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Crystal City at Reagan National Airport 3.5*
Number of rooms: 686
Reservation Options:
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Hotel Style:
#7 Green Hotel in Arlington
#9 Family Hotel in Arlington
#16 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Crystal City at Reagan National Airport staff and other travellers.
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Questions? Get answers from Hyatt Regency Crystal City at Reagan National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a competitor close by.”
 of 5 bubbles E6791FOphillips, 22 Mar 2017 | Read review
“Get higher floor..citynoise”
 of 5 bubbles jagsgapeach, 12 Mar 2017 | Read review
“16th floor or higher”
 of 5 bubbles cags2017, 8 Mar 2017 | Read review
“The deluxe king room is very nice and the view is great!”
 of 5 bubbles atl173, 18 Feb 2017 | Read review
“$10 upgrade to suite with seating and skyline views on the 17th floor - great. Very low water pressure but the shower was okay.”
  • My room - my untidy room!
  • From the huge picture window from the 17th floor
 of 5 bubbles 176BobC176, 12 Feb 2017 | Read review
5 of 5