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The Westin Crystal City

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Traveller (187)
Room & Suite (92)
Dining (11)
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Overview
  • Excellent50%
  • Very good35%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“crystal city”(192 reviews)
“front desk”(207 reviews)
“spg member”(14 reviews)
AMENITIES
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Crystal City
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Crystal City
Special Offer: Breakfast for 2 Included
Hotel deals
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Nearby Hotels
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Reviews (1,242)
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1,211 results
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566
427
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58
37
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All reviewscrystal cityfront deskspg membermetro stationdc areareagan airportchecking infree internetconvenient locationclose to the airportfitness centerparking garagehotel shuttlelobbyblockconferencecomputers
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1 - 5 of 1,211 reviews
Reviewed yesterday via mobile

Westin Crystal City is the perfect location for a visit to the nation’s capital. Gorgeous facility, well maintained, outstanding restaurant and bar, beautiful layout and design, great parking area as well as street parking, and a staff that is second to none. Rooms are immaculate...More

Thank Budd S
Hotel's Favourite
Reviewed 4 weeks ago

Just stayed here one night and was mainly looking for a clean hotel with parking; I was very pleasantly surprised by the facility and the staff was great. I'd stay here again, might even inspire me to visit Washington more than my typical once a...More

Thank Bronxite58
Response from Tsomo B, Front Office Manager at The Westin Crystal CityResponded 4 weeks ago

Good day Bronxite58 Thank you for being our guest. I am pleased to hear you enjoyed your stay with us. We strive to ensure each of our guests leaves here with a positive lasting impression. I am glad you were able to enjoy at our...More

Reviewed 6 days ago

I stayed here with two friends The staff were very friendly and informative from check in till check out The buffet breakfast was sufficient to get you started for the day Juan at the bar was amazing He always had a smile and nothing was...More

Thank lorihips
Reviewed 1 week ago

Recently stayed in this hotel while presenting at a conference being held there. The staff here shines! From check in to check out and every step in between, the staff were welcoming, friendly, and helpful. My room was clean and comfortable though with not much...More

Thank tmfoxx
Response from Yeison A, Front Office Manager at The Westin Crystal CityResponded 5 days ago

Dear tmfoxx, On behalf of the entire team at The Westin Crystal City, we want to thank you for choosing our hotel on your last visit to the Arlington, VA area. For us, it was a pleasure to have you here and to see that...More

Reviewed 1 week ago via mobile

Did a mobile checkin and requested to not be near an elevator. Never been to this hotel and at checking in the man at the front desk barely said hello. I had to ask where the elevator was and did not say anything about hotel...More

Thank TravelAsYouGo
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Meeting Rooms
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$108 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#13 Family Hotel in Arlington
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$108 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#13 Family Hotel in Arlington
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (187)
Room & Suite (92)
Dining (11)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
eduardo v
20 August 2017|
AnswerShow all 8 answers
Response from Vicki H | Reviewed this property |
Yes there is a great shuttle from Ronald Reagan. The shuttle service is right out side the baggage claims. You may need to ask (seeing as I don't remember the exact door area) which area to go out to wait for the shuttles... More
0
Votes
alaska7133
28 July 2017|
AnswerShow all 3 answers
Response from Vicki H | Reviewed this property |
I am sure they allow small dogs. I remember being on the elevator with a couple that had their little dog with them. I believe they have select rooms that offer pet stays. I am not sure about an additional fee for pets. So... More
0
Votes
lamk549
21 June 2017|
AnswerShow all 3 answers
Response from Michelle J | Reviewed this property |
No, there wasn't one.
0
Votes
Room Tips
"Nothing to say here - my room was right around the corner from the elevator - absolutely zero problems"
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"If your not picky about your view you can get a nice rate for this higher end hotel."
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"I was on the third floor; it's possible that the higher floors offer nicer rooms"
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"I give Service and cleanliness 5 stars. iPad not cooperating to rank these areas above--LOL"
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