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All reviewspentagon citythe air force memorialrooftop poolcity viewthe club loungeshuttle serviceevery half hourfree shuttlemetro stationwashington dchotel restaurantthe hotel offersfront desk staffper nightking bedreagan airportbusiness center
It was a nice stay but when we wanted to grab a bite there was nothing at a walking distance .There is a beautiful and new food court at the Pentagon Row but you have to drive to get there. Also you will have to...More
Response from Mehmet B, Manager at Sheraton Pentagon City HotelResponded yesterday
We want to thank you for sharing your experience with us. At Sheraton Pentagon City, we do offer breakfast, lunch and dinner services in our Potomac Restaurant starting at 6:00 am to 10:30 pm and our Lounge is open for drinks until 2:00...More
Overall I am very impressed by this property:
- Had a wonderful and informational chat with George when I checked in. George even remembered my name on the next day when we met near the elevator. Shuttle driver was very nice and courteous, too!
Thank Bo W
Response from Mehmet B, Manager at Sheraton Pentagon City HotelResponded 2 days ago
Dear Bo W,
We want to thank you for your kind comments regarding your experience with us. We are delighted to hear that we were able to exceed your expectations with our services, especially with my Associate George who created a memorable experience and will...More
The management at this hotel cares. At every opportunity, they have solicited feedback. I highly value this experience because I recently had a very poor experience at a different location. Thank you for showing that you are concerned about your guests and value their feedback....More
Response from Mehmet B, Manager at Sheraton Pentagon City HotelResponded 3 days ago
Thank you for being our guest and taking your time to share your valuable gift of feedback. We are delighted to hear that we were able to meet and exceed your expectations with our service. Thank you for recognizing our team member Helen...More
Good position for the transport system especially as the hotel runs a shuttle bus every half hour. Hotel is “ tired” and definitely ready for updating. However the rooms are a good size and the roof top pool is a bonus. Staff are friendly and...More
Response from Mehmet B, Manager at Sheraton Pentagon City HotelResponded 4 days ago
We want to thank you for being our guest and providing your valued feedback. Thank you for you kind comments about our rooms, pool, team members as well as our complimentary Shuttle Services both to the DCA Airport and Pentagon City Metro/Shopping Mall....More
This is the first time we stayed at this hotel. I was there for work and brought my family with me, so it was a business and holiday trip rolled into one.
It is very conveniently close to downtown DC.
Our room was wonderful, spacious...More
Thank Ann F
Response from Mehmet B, Manager at Sheraton Pentagon City HotelResponded 5 days ago
Dear Ann F,
We are delighted to hear that we were able to exceed your expectations. Thank you for your kind comments regarding our location, the beautiful views we offer as well as the amenities we provide in our guest rooms.
We are glad you...More
Good Morning. The only problem I had with the parking lot was the pigeons. Just watch where you park or you will have a mess to deal with as you leave. Otherwise the parking is great and very convenient.